Communication at Work

Running head: COMMUNICATION AT WORK
Communication at work
Name of the student
Name of the university
Author note

1COMMUNICATION AT WORK
Answer 1
The problem-solving techniques which can be implemented by team in order to overcome
challenges mainly include the improvement of decision making methods. The process of
decision making is considered to be an important process which is helpful in the effective
operations of the management of Museum of Springfield. The management of the organization
needs to reduce the levels conflicts which have taken place in the operations. The conflicts can
thereby be resolved with the help of proper decision making by the management of the Museum
of Springfield. The communication based issues which have taken place in the organization have
been affecting the operations in a huge manner (Parke, Campbell and Bartol, pp.20).
The task which has been provided to Paul, the media coordinator of the organization by
Mary Weston is quite important for the effective operations of Museum of Springfield. The
organization can gain high levels of corporate support with the help of proper design which can
be provided to the media. The communication between the members of the team is considered to
be highly important for the ways by which the media can be created. The creativity levels of the
team can be increased with the help of proper problem-solving based methods. The systematic
process of problem solving is thereby considered to be a major part of the ways by which the
team will be able to provide effective results (Driskell and Driskell, pp. 440). Mary Weston will
play the most important role in this case, which will be helpful for solving the issues which have
occurred in the organization. The organization can maintain its operations and gain corporate
support with the help of proper level of problem solving with the proper collaboration of the
team. Problem solving is considered to be the most important part of the operations of Museum
of Springfield in the industry.

2COMMUNICATION AT WORK
Answer: 2
In terms of making decisions, the most effective method will be evaluation of the
alternatives. This is due to the reason that if the employee can have the access to large number of
alternative before taking the decisions, then they will be more benefited by having different
solutions in hand before taking the decisions. This will increase the probability of effective
decision making process for them (Cox and Bobrowski P. 789). In addition, it should also be
noted that building consensus in the decision making process will also helps the member s in
resolving the disagreement. This is due to the reason that building consensus will involve
consideration of the opinions of all the members in the team and no one will feel deprived in the
decision making process. It should also be noted that more diverse ideas will be generated from
the decision process and the problems can be solved effectively and properly. Inclusion of the all
the internal stakeholders in the decision making process will further ensure that more ideas and
approaches will be generated for a given problem. It is also identified that the major reason for
emergence of disagreement among the stakeholders is the differences in opinions. Thus with the
help of the consensus based decision making process, more members will be involved in the
discussion with the increase in the coordination and cooperation among them. The more will be
the coordination and cooperation among the members, the more they will be able to have the fair
understanding about the skills and approaches of each other. This will be beneficial in taking the
decisions and the disagreements can be mitigated in the initial stage only. Thus, it is
recommended that consensus based decision making process will be the most effective for the
members.