Challenges and Strategies for Effective Communication in Work from Home Scenario

This article discusses the common challenges and barriers to effective communication in work from home scenario such as physical, technical, people's attitudes and emotional state, and interpersonal barriers. It also suggests effective strategies to overcome these barriers such as language familiarity, video calls, and feedback. The article cites relevant references from books and journals.

Common
challenge
s and
barriers
to
effective
communi
cation
Communication is important process of
exchange of information from one individual to
another so that effective coordination exists
between both the employees and employers for
completion of task in desired manner. The
common challenges and barriers pertaining to
effective communication can be described in
detailed as follows:
Physical barriers: The first and foremost
barriers is physical barrier as employees are
working apart from each other, at their home.
Technical barriers: While, employees are
working at their respective home, they might
have some technical issue such as less internet
connection, problem in computer and many
other issues..
People's attitudes and emotional state:
Another challenge or factor that acts as barrier
in effective communication is people attitude
and emotional states.
Interpersonal barriers – Employees are
feeling nervous to talk with individual after
covid-19 because of less interaction between all
the individual during the circumstances.
Perceptual barriers: There are some of the
individual that has not be vaccinated so they are
being worried about discrimination being taken
at workplace which result in perceptual barrier.
Effective strategies for overcoming
communication barriers
There are different strategies that could be
adapted by the Brit-tech to eradicate
communication challenges as well as barriers
such as providing better technology, equipment
and network connection to employees.

Common challenges and barriers to effective communication
With covid-19 and situation of lockdown the company has been facing challenges while communicating with
employees that are working from their homes.
Physical barriers: Hence, there is no physical contact between the individual related to the way task can be
completed which might result in confusion and conflict (Ratheeswari, 2018.). As there is no physical contact
between employees, the chance of misinterpretation is more.
Technical barriers: All these result in causing interruption in effective exchange of information among the
employees as well as from employer to employees. It may also lead in delay of delivery of services to customers for
satisfaction of their wants.
People's attitudes and emotional state: As every individual have different state of mind, attitude and emotional
states at specific period of time (Sillars and Vangelisti, 2018). Therefore, it is difficult for the manager of Brit-tech to
understand what actual problem is being faced by the employees while working in the organization.
Effective strategies for overcoming communication barriers
Taking feedback from them related to know what actually they are feeling in context of doing job from work from
home (Waisbord, 2019). It will also contribute in knowing and monitoring the task they do and the way it will lead
in growth and expansion of firm. Thereby, effective strategies for overcoming communication barriers can be
explained in detailed as follows:
 It should have make use of language to which the other individuals are familiar with so that there is no
chance of confusion in future circumstances.
 Video call can also be made with the employees to know their emotions and attitude or actual problem that
they are facing while completing their work at home.
 So, that the task can be completed as desired by company in limited time as well as cost.
REFERENCES
Books and journals
Back, A., Tulsky, J.A. and Arnold, R.M., 2020. Communication skills in the age of COVID-19. Annals of internal
medicine, 172(11). pp.759-760.
Ratheeswari, K., 2018. Information communication technology in education. Journal of Applied and Advanced
research, 3(1). pp.45-47.
Sillars, A.L. and Vangelisti, A.L., 2018. Communication: Basic properties and their relevance to relationship
research.
Waisbord, S., 2019. Communication: A post-discipline. John Wiley & Sons.