Communication in Organisations

Running head: COMMUNICATION
Communication
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1COMMUNICATION
Answer 1
Communication in the organisation refers to the activity of sending and receiving
messages among the employees of the organisation for achieving the common goals. This is
based upon the purpose of building relationship and conducting interactions among the internal
and external stakeholders. The communication process consists of 8 elements, namely, sender,
encoding, message, channel, decoding, receiver, noise and the feedback. The objectives of the
organisational communication includes exchanging information, plan development and
implementation, facilitation of the policy formulation, achievement of organisational goals,
establishing internal coordination, directing the subordinates, motivating the employees, creating
consciousness and increasing efficiency of the employees. Communication methods are of
various types, such as, written, verbal, non-verbal, and visual. Types of communication are
formal and informal, and, horizontal and vertical. The communication channels are electronic
mediums, written medium, face-to-face, mobile phones, media etc. The individual and
organisational barriers to communication include the semantic, psychological, organisational,
and personal. An effective organisational communication should be implemented for having a
systematic and easy to understand organisational process for the employees to increase their
productivity.
Answer 2
Shannon and Weaver model of communication (process theory) explains the basic mode
of organisational communication. It consists of 6 elements, namely, Sender or information
source, Encoder or Transmitter, Channel, Decoder (Receiver), Receiver (Destination) and Noise.
The authors explained that the elements of the process are interconnected through the channels of