Communication for Health Professionals

Running head: COMMUNICATION FOR HEALTH PROFESSIONALS 1
Communication for health professionals
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COMMUNICATION FOR HEALTH PROFESSIONALS 2
Introduction
Often, human beings go through certain experiences that affect their feelings and life.
They therefore assistance or guidance from particular experts. These experts are known as
councillors and their function or role is to ensure that they explore diverse aspects of the life and
feelings of those affected by speaking freely and openly (Magyar-Moe, Owens, & Scheel, 2015).
The counsellor is supposed to provide a conducive environment and time for the affected
individual to express or share their feelings such as anger, guilt or fear (West, 2012). In a
particular case study, I interacted with Kirra had been referred to me by her GP who had
expressed concern regarding Kirra’s weight and mood. Although I was yet to meet Kirra, I was
have provided with a written referral by the GP. Counsellors play an important role in averting
serious consequences such as suicide or death, it is therefore advisable to incorporate them at
different healthcare organizations so that they can offer counselling services to patients,
healthcare workers and their families. Within the framework of this essay, there will be an
analysis of different issues surrounding counselling such as ethics and communication.
Discussion
Developing rapport with the client
Studies note that the manner in which a counsellor relates to his/her patients determines
the success or failure of the whole counselling session. As a counsellor therefore, I am supposed
to create a good rapport since it is associated with positive outcome (Feo, Rasmussen, Wiechula,
Conroy, & Kitson, 2017). There are different ways that I can develop a rapport with the patient
Kirra. Studies propose seven basic ways that a counsellor can use to develop a rapport with their

COMMUNICATION FOR HEALTH PROFESSIONALS 3
clients and I would adhere to the same. First of all, I will be myself. Here, I will try as much as
possible to be who I am. I would be very genuine and not mimic anyone and how they do things.
I also won’t try anything new.
Secondly, I would be very friendly with Kirra my patient. Studies associate chilly
reactions from other chilly people. In this case, I will ensure that I approach the patient full of
intent, warm and in a very friendly manner (Price, 2017). I would smile at Kirra and give her a
handshake. Furthermore, I would maintain eye contact and engage him on different issues. I
would do this in a very authentic manner since it can backfire if the patient if the patient notes
that a counsellor is forcing friendliness.
I would also show real interest. I would ensure that I exhibit true or real interest in the
case of the patient. I would therefore ensure that I listen carefully to the patients concerns so that
he feels valued (Goldstein & Glueck, 2016). I can also develop rapport with Kirra by
establishing a common ground. Since studies argue that people like or feel attracted to people
with similar traits, I would ensure that I quickly note the interests of Kirra and focus on that line.
Giving genuine compliments is another way that I would utilise to develop rapport with the
patient. According to Glueck, sycophancy is known to break different relationships (Glueck,
2013). I would therefore ensure that provide genuine and endearing compliments. If for example
the patient has a good mobile phone, I would complement it. Finally, I would calibrate the
rapport and read the culture of Kirra. This means I should adjust to suit the beliefs and values of
Kirra. Creating a good rapport encourages the patient to be open and disclose more feelings or
information and this offers a better chance in designing the desired interventions to assist the
patient.