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Communication in health and social care INTRODUCTION 1 Task 11

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Added on  2020-10-05

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COMMUNICATION IN HEALTH AND SOCIAL CARE baum 1 Task 11 1.1 Shannon and Weaver model of communication1 1.2 Use of communication skills in health and social care 2 1.3 Barriers in communication 2 1.4 Use of strategies to support user of health and social services 3 REFERENCES 4 INTRODUCTION Communication is one of the most essential element within each and every organisation, it helps to share ideas, plans and thoughts among various stakeholders related to the business. In context to NHS, Shannon and weaver model of communication

Communication in health and social care INTRODUCTION 1 Task 11

   Added on 2020-10-05

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COMMUNICATION INHEALTH AND SOCIAL CARE
Communication in health and social care INTRODUCTION 1 Task 11_1
Table of ContentsINTRODUCTION...........................................................................................................................1Task 1 ..............................................................................................................................................11.1 Shannon and Weaver model of communication ..................................................................11.2 Use of communication skills in health and social care.........................................................21.3 Barriers in communication ...................................................................................................21.4 Use of strategies to support user of health and social services ............................................3REFERENCES................................................................................................................................4
Communication in health and social care INTRODUCTION 1 Task 11_2
INTRODUCTIONCommunication is one of the most essential element within each and every organisation,it helps to share ideas, plans and thoughts among various stakeholders related to the business.This report is in context to National health services(NHS), which refers to each and every publichealth services in United Kingdom. The report will discuss about various communicationtheories used within health and social care services along with the communication skills usedwithin the same. The report will also determine methods of dealing with inappropriateinterpersonal communication with health and social care services. Furthermore, this study willanalyse the use of strategies supporting users of the heath & social care services. Task 1 1.1 Shannon and Weaver model of communication This model of communication was developed in the year 1948, it was created whenClaude Elwood Shannon wrote an article “A Mathematical theory of communication” in Bellsystem technical journal with warren weaver (Kroshus, Chrisman and Rivara, 2017).Concepts in Shannon Weaver ModelSender(Source of Information) – Sender is an individual who develops a message,chooses the channel and sends the information or message.Encoder(Transmitter) – Encoder is a sender who utilise machine that transformmessage into signals or binary data. It might also directly refer to the machine.Channel – Channel is the medium utilised in order to send message or information. Decoder(Receiver) – Decoder is the machine utilised for converting signals or binarydata into message of the receiver who convert the message from signals. Receiver (Destination) – A receiver is the individual who receives the message or theplace where the message must reach. The receiver gives feedback with respect to themessage. Noise- Noise refers to the physical disturbance such as people, environment etc whichbecomes a barrier between the receiver and message. In context to NHS, Shannon and weaver model of communication plays a vital role inpromoting health and social care (Finset and etal., 2017).. Each and every day few minutes of theprime time on radio and television is dedicated to health promotion purposes. For example –1
Communication in health and social care INTRODUCTION 1 Task 11_3

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