Communication in Workplace

Communication in Workplace 0
Communication in workplace
Student name
4/19/2019

Communication in Workplace 1
Contents
Introduction......................................................................................................................................2
Analysis of Case Study:...................................................................................................................2
Effective Communication................................................................................................................2
Active Listening...............................................................................................................................4
Strategy for Effective Team Working.............................................................................................5
Models of Communication..............................................................................................................5
Theories...........................................................................................................................................6
Conclusion.......................................................................................................................................8
Bibliography....................................................................................................................................8

Communication in Workplace 2
Introduction
Communication is the act of transmitting information from one person to another person,
one place to another place, or a one group to another group. It is transferring of message
from sender to receiver of message. It is a tool for increasing productivity and for developing
good working relation at the workplace. This report, focus on effective communication, active
listening, and strategy of team working as well as on to various theories (Communicationskill,
2011-2019).
Case study (from my experience):
The incident happens yesterday in my office when meeting is running in office. One person
Mohan disturbing in a meeting by continuously talking to his friend Johan and his friend told
him not to talk in meeting because he is disturbed by this and not able to understand the
conversation of meeting. However, he still talks and disturbs the all members in a meeting and
He did not care about the boss and talks in between the boss conversation. Analyze this situation
in the context of report whether he is right or not.
Analysis of case study:
Effective Communication
From the case study, Mohan is taking continuously which is not good for other members as they
are disturbing by this so for good communication in meeting, he not to talk in meeting because
he has to follow receiver’s responsibility. Thus, this arouses responsibility of receiver of
message.
For effective communication, it is to be very important that receiver can understand message in
the same way as given by seller. It is a form of art, which can give better results when applied
successfully in the work place. Its effectiveness increased by the sender’s responsibility as well
as of receiver’s responsibility.

Communication in Workplace 3
Sender’s responsibility for increasing effectiveness:
i. Do planning before speaking so that to prepare in advance before implementing the
process.
ii. Find goal of communication that they want to obtain information or want to take action
on the part of receiver of message.
iii. Factors, which make up the message to be study well as there, are number of factors other
than words, which makes the message.
iv. He needs to take advice in planning process so to have more suggestions while framing
of plan.
v. He should give help to receiver whenever wanted by him and he should treat this as an
opportunity not as a problem.
vi. He needs to take feedback from receiver so to know whether message is reached and
understandable to receiver or not.
vii. Message based on present as well as past.
Receiver’s Responsibility for improving effectiveness:
i. Stop talking to understand the message.
ii. Tell the sender that you are free to talk the message.
iii. He should be interested in listening so to understand the message of sender.
iv. For the attention put the distractions away.
v. .He should be patient while listening so to understand proper and complete information.
vi. Do not argue with the sender.
vii. Listen properly and speak less for making successful the entire process. (Agyin-
Birikorang, 2014)