Reflective Account on Effective Communication Skills and Negotiation Skills

REFLECTIVE ACCOUNT

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1..................................................................................................................................................2
Learnings upon effective communication skills and their effect on workplace behaviour.........2
LO2..................................................................................................................................................5
Applicability of knowledge and understanding of effective negotiation and influencing skills
for achievement of pre determined objectives. ...........................................................................5
CONCLUSION................................................................................................................................6
REFERENCE ..................................................................................................................................6

INTRODUCTION
Reflective account is an essay where writer identify his experiences in daily activities.
Further, after evaluation is done he focuses on presenting them to the audiences along with
development and growth he possessed after the learnings. The study from point of view of
speaker shares information directly or indirectly. The refection will cover study upon effective
and efficient communication skills along with their effect on individual behaviour. Further it will
address knowledge and understanding for negotiating effectively along with influential of skills
to achieve pre determined goals.
1