Communication Relationship Management
Added on 2021-04-16
7 Pages2125 Words104 Views
Running Head: Communication Relationship ManagementCommunication andRelationship ManagementCommunication and DisabilitySumit KumarStudent Id: 4310875Assignment 3
Communication Relationship Management 1People often communicate with others in a day. They communicate one on one or over phonecall or rarely in writing too. But people who communicate with the disabled people, they shouldbe treated individually. Also, they should be treated equally and with respect[ CITATION Que18 \l1033 ]. There are always some challenges faced when a social worker starts to communicate withthe disable people. Communication challenges are common for most of the people with disabilityand the practitioners always need a strong theoretical basis for their work. These people alsomust ensure that the practice they perform should always be flexible enough for the effectiveresponse according to the client group. Social workers communicating style will always differ asthey are communicating with lots of people with different disabilities. A few people are verytalkative while others have to communicate with no verbal communication[ CITATION Men16 \l1033 ]. Social care workers need to have effective communication skills so as to work with the differentrange of disable people whom they meet in health and social care[ CITATION Mit09 \l 1033 ]. Thisessay will be emphasizing on the challenges a social care worker goes through whilecommunicating with the disable people with various disabilities. Also the solutions to overcomethese challenges are also discussed.Effective Communication is important for the collaboration of the social care worker and thedisabled[ CITATION Mil16 \l 1033 ]. Many factors affect the individual’s ability in communicatingin an effective way. These factors are usually known as barriers of communication as they hinderthe ability of the person to send or understand the message. Sensory Deprivation Disability: Impairment of vision and hearing can be a challenge to effectivecommunication. Social workers should always be aware of the extra needs for communicationwhen want to communicate with the people with such impairments. Sight or hearing issuesmeans that signs are not helpful at all as they cannot be seen by the person with disability. Alsoleaflets cannot be read and conversations they are unable to hear. Example: Cerebral palsy orDown syndrome type of conditions usually tends to limit the ability of communication of aperson[ CITATION Col10 \l 1033 ]. Different Culture and Foreign language: New Zealand is a country which has multi cultures. Ithas different ethnic groups and all groups speak different languages. English might easily be
Communication Relationship Management 2second or third language and people might or might not understand English. In case if the healthand social care worker just display or produce information in English language, many peoplemight feel difficult to understand the complete information in this language. If they will notunderstand then they might not be able to share what they need services for. Different groups ofpeople with different cultures understand the non verbal behavior and their sense of humor mightdiffer. All this can lead to misunderstanding of the messages which might make no sense for theperson who is at the receiving end of it[ CITATION Jur16 \l 1033 ]. Dialect: Dialect is known to be as the version of the language. English speaking people useGlaswegian dialect or liverpudlian dialect. They will pronounce the same words differently.They might use some words which are used locally or in a very particular area they are living in.Now the person who is not of the same locality will never understand the dialect.Emotional Difficulties: Conditions like stroke or depression or other mental issues might impactthe individual’s ability of communication. Sending ability or receiving ability might be impactedin case of such conditions. In the same way, if the person is aggressive or short tempered or sad,it will be very difficult for that person to understand what is being conveyed.Use of Jargons and Slangs: Technical language which is known by the industry or area is knownas Jargons. Jargons are used by social care workers for the fast communication. Slangs isinformal language used by youth mostly. Those people who do not use such kind of jargons orslangs cannot understand them as well.Health Problems: Issues with ongoing health can make a person wish to not talk to others at all.Medication might affect the ability of people to speak as well as understand any communication.Environment Issues: Physical environment also affect the person’s ability to communicate.People with heart problems might get affected by the environment. Poor lighting can impact thenon verbal communication which could reduce the hearing disabled person ability to readlips[ CITATION Gil12 \l 1033 ]. Learning Disability: Disability of learning reduces the ability of an individual in understandingthe complex information or even in learning new skills. The severity of the disability determineshow difficult it will be for the disabled person to understand communication. Example: A few
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