Communication Skills for Business

Communication Skills
for Business

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Communication model and system used in business.............................................................1
1.2 Method of communication used by business.........................................................................2
1.3 Use of technology in different types of communication in business environment................3
1.4 Principle of effective communication....................................................................................3
1.5 Barriers to effective communication .....................................................................................4
TASK 2............................................................................................................................................5
2.1 Different style and method of oral communication...............................................................5
2.2 Business information Presentation.........................................................................................6
2.3 Response of Question arising during presentation.................................................................6
TASK 3 ...........................................................................................................................................7
3.1 Communication in writing:....................................................................................................7
CONCLUSION .............................................................................................................................9
REFRENCE...................................................................................................................................10

INTRODUCTION
Communication is the process to transferring or exchanging information between two or
more person (Schneider, 2021). This process include sender, message and receiver and can be
use different medium like oral, written, sign, symbol, gesture etc. It maintain flow of information
in business and helps to avoid misunderstanding and confusion. It increase productivity and trust
between different employees and management. It helps to solve problem as through
communication one can understand feeling or view of other. It provide clarity in organisation
and also provide direction to employee in which helps to attain organisational goals. This project
report include model and system of communication, method of communication, use of
technology along with principle and barrier of effective communication. It also include style and
method of communication for different audience.
TASK 1
1.1 Communication model and system used in business
Communication Model: Communication model refers to representation of process of
communication (Saibovich, 2019). There are various communication model in business which
are as follows:
Aristotle model: This model is given by Greek philosopher Aristotle and this model
include when a leader or teacher deliver message to their gathering or students (Luetsch and
Rowett, 2016). This model include three elements in communication which are sender, message
and receiver. It does not include role of receiver as his response is not considered in this.
Shannon and Weaver model: According to this model, communication process starts as
thought and idea generate in mind of sender. Sender transfer idea or thought into message and
use appropriate medium to transfer message to receiver. In this model, communication not
complete without response of sender.
Communication System: Communication system refer to system which helps in describing
exchange of information through telecommunication system, relay station etc.(Gioiosa and
Kinkela, 2019). There are various communication system which are as follows:
Optical communication system: Optical communication is a system through using
electronic device that encode message into into optical signal which is a channel that signals to
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