Communication Skills for Business

COMMUNICATION
SKILLS FOR
BUSINESS

INTRODUCTION
Communication skills are the tools that are used to convey or receive information and
messages effectively. In these skills, the facial expression, body languages, eye contacts, arm
movement and postures helps in analysing the communication skills These
communication skills are used in daily life during the exchange of conversations. A good
communication skill provides confidence to share our own ideas and views with someone.
There may be differen kinds of communication patterns like verbal, non-verbal, written and
electronic pint. In the business market, communication skills are very important. These
skills are used in market, meetings, in conversation with colleges, offices and at many places.
Other types of communication include listening and political communication. Here,
in this topic, theory of communication with its models, systems and communication methods
will be discussed.

TASK 1
1. Communication models and systems used in business
There is no any single communication method that has all elements of an effective and
specific interaction. There are some models of communication that are discussed as under :
Shannon's model- This is one of the earliest models that was introduced in 1948. The
illustration of this communication model was based on source, encode, decode and receiver.
The fundamentals of this model give a clear idea of communication process. For instance:
message is sent from a stakeholder and because of noise, it has not been received by the
reciever, in that case, feedback can come in order to get the complete message.

CONTINUE