Communication Skills for Business Task 1.

Communication
Skills for Business
Task 1

Cover Content
• Introduction
• Communication model and system used in business
• Communication method and technology in businesses
• Formal and Informal communication
• Making communication effective
• References

Introduction
Communication is a most important process in an organisation which is uses
to exchange messages and thoughts to each others. In business organisation,
communication play a most important role to resolve issues and conflicts by
mutual understanding. An impactful conversation can be in different forms as
verbal, non-verbal, written and graphical.

Communication model and system
used in business
In a business organization, communication play a most important role in order
to manage operational and functional activities in effective manner. Through
this, management of firm can easily adopt innovation and creative thoughts to
maximize profitability and productivity of business.

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• Optical communication
• Duplex communication
• Half duplex communication

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Communication method and
technology in businesses
Communication is a specific method that uses to build direct
conversation in order to exchange ideas and thoughts to each
others. There are some methods of communication are given
below as -
• Written communication
• Verbal communication
• Non-verbal
• Electronic method

Formal and Informal communication
Formal communication consider policy, way, rules in specific communication
while as informal communication consist less formalities and rules while
communicate to others.

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Making communication effective
A communication should have to be authenticate and effective that helps to
represent ideas and thoughts clearly in front of others. In a specific
conversation, it is required to make it meaningful, understandable and
expressive that helps receiver to provide appropriate feedback in proper way.

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References
• Beebe, S.A. and Mottet, T.P., 2013. Business and professional
communication: Principles and skills for leadership. Pearson.
• Certo, S.C., 2018. Supervision: Concepts and skill-building. McGraw-Hill
Education.

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