Communication Skills for Business

This presentation explores the importance of communication skills in business and provides an overview of communication models, systems, methods, and barriers. It discusses the theory of communication, various communication models, different communication systems used in businesses, communication methods, and the benefits of formal and informal communication. It also covers principles of effective communication and barriers to effective communication.

Communication Skills
for Business
Task 1

TABLE OF CONTENTS
• Introduction
• Theory of Communication
• Communication models
• Communication systems used in businesses
• Communication methods and technology in businesses
• Various types of technology in business communication
• References

INTRODUCTION
Communication may be defined as the process of transferring
informations from one person to another. It is an essential for
ever successful organisation which support in maintaining
relationship among people and interact properly with them so
that goals or objectives can be achieved in an effective
manner. This is necessary skills for each individual so that
they can able to shares ideas, information, experiences and
guidelines to another persons for the purpose of attaining
success.

Theory of Communication
In this defined various kinds of theories or models which
undertake by organisation for the purpose of passing
informations to the another person. They communicate with
each or every individual regarding necessary information such
as business strategies, adoptions of changes, new tools or
techniques so that they will be aware of such kinds of changes.
Every firm try to make better decisions regarding adoption of
new better communication process so that better relationship
can be maintained and managed.

Communication models
The communications model may be concern with set of variables
which is beneficial in representing the system process in an
appropriate ways. In this consider the graphical
representation of informations which describe business
decisions and its functions or operations so that every
employees will be aware regarding these information and
know that what is going on in a company. Here are available
various kinds of communication models in business such as:
 Shanon and Weaver's information theory model
 The Modern Model of Communication

Communication System
 PBX Phone System:
 Voice over internet protocols:
 Radio communication systems:
 Duplex communication system:
 Tactical communication system:

Communication methods
In this consider various communications methods that use
for providing information. Many of companies use several
tools or techniques for passing information and convey
message to other parties. There are various methods for
communication such as:
 Verbal communication
 Non-verbal
 Written communication
 Visual communication

Benefits of Formal and Informal Communication for an
organisation
Formal communication: In this defined several types of
channels for proper communication which is beneficial in
passing information. It involves several rules or regulations,
policy and regulation of the firm.
Benefits of formal communications:
 Increase efficiency
 Documentation and record systems

Continued..
Informal communication: This can be consider as unofficial
and casual form of communication in which individual
exchange the information between sender and receiver at
same time. They do not undertake such things for
communication process like formalities, official rules and
system.
Benefits of informal communication:
 Interpret
 Grievance handling

Making communication effective
Principles of effective communication:
There are defined several types of principles which is
beneficial for applying in the business. These are as
follows:-
• Principle of Simplicity
• Principle of Clarity
• Principle of Attentiveness

Barriers to effective communication:
 The barriers can be occur in communication such as
jargon in words.
 lack of communication skills can create barriers in
speaking and listening.

REFERENCES
 Certo, S.C., 2018. Supervision: Concepts and skill-
building. McGraw-Hill Education.
 Beebe, S.A. and Mottet, T.P., 2013. Business and
professional communication: Principles and skills for
leadership. Pearson.
 Mishra, K., 2014. Employability skills that recruiters
demand. IUP Journal of Soft Skills. 8(3). p.50.