This presentation explores communication skills for business, including communication models and systems used in businesses, communication methods and technology, and how to make communication effective. It emphasizes the importance of effective communication in achieving commercial benefit.
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Communication Skills for Business (Task 1)
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Table of content •Introduction •Communication models and system used in businesses •Communication methods and technology in businesses •Making communication effective •Conclusion •References
Table of content •Introduction •Communication models and system used in businesses •Communication methods and technology in businesses •Making communication effective •Conclusion •References
Introduction Communication is a process of transferring information to another in an effective manner. It is ability to convey message to other person in which manager easily share information between people at workplace for attaining commercial benefit.
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Communication models and system used in businesses Various communication models and system are there whichusedbycompanytoconveytheactual information to others by communicating with others. •Shannon's Model: •Berlo's Model:
Continue Shannon's Model:It is one of the earliest model of communication which introduce in 1948. As it consider as an important through one can convey message to others. With the help of this, one can evaluate that what is wrong.
Continue Berlo's Model:It is also an important and famous communication model which helps in building better relationship among sender and receiver. For effectively encodedanddecoded,itisimportantthat communication skills of receiver and sources is best.
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Communication methods and technology in businesses It is important for business to use effective methods to communicate with their stakeholders at workplace. In this, there are some methods which used by business to convey their message to others which may leads in reducing the chances of arising misunderstanding at workplace.
Continue •Written: It is an effective method through which humaneasilycommunicatewiththeirworkers through symbols, signs and many more. •Verbal: It is an effective procedures which in which individual share information through speech.
Continue •Non-verbal: It is consider as an important method of communicationasitincludesgesturesfacial expression, eye contact, postures and many more. •Visual: It is an effective procedure through which sender use symbols, imagery to transfer their message to receiver.
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Benefits of Informal communication •Alternatives system: Informal communication is an alternative when some message can not be sent through formal way. •Interpretation: Under this, message deliver to the workerswhichneedsexplanationand interpretationthiswillleadsinenhancingthe effectiveness of the message.
Benefits of formal communication •Discipline: Formal communication define as well as create discipline in workers mind at workplace as it leads in reducing any kind of issues and obstacles. •Coordination of work: It is important for business organisation as formal communication helps in establishing coordination in entire department.
Making communication effective Itisoneoftheimportantaspectforbusiness organization to make an effective communication which may leads in improving overall performance level of the company. With the help of this sender easily send their message to receiver
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Continue •PrincipleofSimplicity:Itisvitalfor communicator should be simple as receiver easily understand.Whichmaleadsinreducingthe chances of arising misunderstanding. •Principle of planning: It is important to make as well as prepare message by communicator as it helps in sending information effectively to others.
Conclusion From the above mentioned report, it can be concluded that communication skills play vital role in transferring message to another people with the purpose of attaining accurate information.
References Moss, B., 2017.Communication skills in health and social care. Sage. Jackson, D., 2014. Testing a model of undergraduate competenceinemployabilityskillsandits implications for stakeholders.Journal of Education and Work. 27(2). pp.220-242.
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