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Communication Skills for Business Assignment - Doc

   

Added on  2020-10-04

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COMMUNICATION SKILLSFOR BUSINESS

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................1Communication models and systems used in business .........................................................1Communication methods and technology in businesses........................................................3Principles of effective communication...................................................................................3TASK 2 ...........................................................................................................................................4Oral Communication..............................................................................................................4TASK 3............................................................................................................................................6Communication in Writing.....................................................................................................6CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9

INTRODUCTIONCommunication can be described as a process in which an individual can share theirideas, thoughts, views and information to one or more person. It is necessary to make aneffective as well as efficient conversation in an organisation to convey appropriate informationabout tasks. It will facilitate them to conduct different kinds of procedures properly to generatedesired outcomes (Certo, 2018). This assignment will discus about various kinds ofcommunication skills or abilities which can be used to operate a business successfully. Itinvolves several conversation forms such as letter, formal report, emails, webpages etc. whichhelp to exchange required information within an enterprise. TASK 1 (Covered in PPT)Communication models and systems used in business Communication refers to convey several ideas, thoughts and views from one person toanother in an accurate manner and for a specific purpose. Communication modelsAristotle’s persuasion Model: - This business communication model was primarily givenby Greek philosopher Aristotle. It is usually used by leaders and teachers while giving speechamongst audience by style of persuasion model. There is no scope of responding by receiver astheir role is neglected in this method and due to this reason it is known as one sided businesscommunication model. New-comb's Inter-Personal Communication Model: - It can be explained as simplemodel in which three factors are involved. According to the views of New-comb, a third partyshould be there between sender and receiver that manipulate communication process. Thayer’s Organizational Communication Model: - It includes the criteria ofestablishing connection between personal business communication and organisational structure(Beebe and Mottet, 2013). It involve four levels such as an intra-personal or individual,interpersonal, organizational and technological. The behaviour of sender and receiver can beinfluenced by four elements biological, psychological, social along with technological as well. 1

(Source: Types Models of Communication in Business, 2015)Communication systemsThe term business communication system refers to that particular process which helps tomake an effective as well as efficient conversation within an organisation to get required resultsin proper manner. There are various kinds of communication system which are adopted bydifferent companies which are suitable for the same. Optical Communication System: - It can be described as that system which depends onlight as medium of communication. In this, transmitter converts the information into an opticalsignal and then it will reaches the recipient. Receiver is required to decodes that message andthen provide response accordingly (Mishra, 2014). Duplex communications system: - In this system, basically two equipments are involvedto communicate with each other for some reason in both directions simultaneously hence calledas duplex. It will include a conversation on telephone with someone by the help of this machine.Tactical Communication System: - This can be described as an appropriate technique ofmaking proper communication that changes according to modifications into different conditionsand environmental changes as well. 2Illustration 1: Types Models of Communication in Business, 2015

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