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PDF : Communication Skills for Business

   

Added on  2020-10-23

11 Pages2690 Words338 Views
COMMUNICATION SKILLSFOR BUSINESSES
PDF : Communication Skills for Business_1
Table of ContentsINTRODUCTION ..........................................................................................................................3TASK 1............................................................................................................................................31.1: Communication models and systems used in business........................................................31.2: Communication methods and technologies in businesses...................................................51.3: Making communication effective........................................................................................7TASK 2............................................................................................................................................8Oral communication....................................................................................................................8TASK 3............................................................................................................................................81. A formal report........................................................................................................................82.: CV..........................................................................................................................................93. Email.....................................................................................................................................10CONCLUSION .............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTION Communication plays an important role in order to convey the information from onedepartment to other department. There are various types of internal and external drivers whichare able to communicate with the various employee perform various types of functions oforganisation. In this report it explains about the different theory which are used by theorganisation in order to conduct interview. This report explains about the formal report, CV, andemails. This aids to accomplish different types of information which are use to communicatewith various employee working in company. TASK 11.1: Communication models and systems used in businessCommunication model: The communication models adopted in business does notconsist all the elements of communication. The specialists of communication systems havedeveloped various models of communication till date.( Jackson, 2014) The various modelsrelated to the communication are discussed as below: Aristotle's persuasion model: this model is developed by the Greek philosopherAristotle. He suggested that when a teacher or any leader gives a speech in any assemblyor in a classroom, the way they deliver the speech includes the persuasion model.According to this model, three elements are included in this business communicationprocess. But in this model there is no role of receiver as his role is neglected in this andhe can not respond to the conversation.New comb's Inter-personal model of communication: this model is considered as oneof the easiest model of communication.(Guffey, and Loewy, 2010 ) As per this model , atotal three parties are involved in a Effective conversation process. According to this,there is a third party involved in the communication process (I.e between sender and
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receiver) and that person can manipulate the conversation between the sender andreciever.Hoveland's Persuasion model: this model is kind of similar to the Aristotle model butthere is one difference in this model which makes it better then the latter model. In thismodel, the leader delivers the speech to the audience and the feedbacks of the people'sresponse are transferred to the speaker. This is described as under:Communications System: E-mail: In this communication process, the managers of the company communicateswith the employees electronically through a network. In this process, the sender deliversa message electronically which is transferred to the receiver and is stored in hiselectronic mailbox.Fax: this is also an electronic way of communication, in which the message is deliveredthrough a use of modems, telephones or scanners to the employees or any organisation
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