This presentation explores the importance of communication in businesses and discusses various communication models, systems, methods, and technologies used. It also covers principles of effective communication and barriers to overcome. References are provided for further reading.
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COMMUNICATION SKILLS FOR BUSINESSES
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Table of content Introduction Communication models and systems used in business Communication methods and technologies in businesses Making communication effective Conclusion References
INTRODUCTION Communication plays an important role in order to convey the information from one department to other department. There are various types of internal and external drivers which are able to communicate with the various employee perform various types of functions of organisation.
Communication models and systems used in business Communication model:The communication models adopted in business does not consist all the elements of communication. Aristotle's persuasion model:this model is developed by the Greek philosopher Aristotle. He suggested that when a teacher or any leader gives a speech in any assembly or in a classroom, the way they deliver the speech includes the persuasion model.
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Contd. New comb's Inter-personal model of communication:this modelisconsideredasoneoftheeasiestmodelof communication Hoveland's Persuasion model:this model is kind of similar to the Aristotle model but there is one difference in this model which makes it better then the latter model.
Contd. Communications System: E-mail:In this communication process, the managers of the companycommunicateswiththeemployeeselectronically through a network. Fax:this is also an electronic way of communication, in which the message is delivered through a use of modems, telephones or scanners to the employees or any organisation throughout the globe who have access to telephones.
Communication methods and technologies in businesses Communication methods:Communication is the process which involves interchanging and Transmitting opinions, thoughts and information to the stakeholders by delivering speech, in writing or signs. The methods of communication are discussed below: Verbal:This method of communications implies the use of mouth in delivering the message intended to send. .
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Contd. Written communication:This communication process includes paper letters, documents , typed electronic documents, text charts and E-mails. This form of communications is majorly used in sending formal messages. OralCommunication:Theanother form of communication includes spoken word, which can be through phones, voice mails, face to face or video conferencing. The oral communication is generally used in informal conversations.
Continued. Non-verbal Communication:The non verbal conversation is used in receiving and sending wordless messages. Visual communication:this is the third type of communication whichadoptsvisualaidssuchasdrawings,graphics, topographies,signs,illustrations,colourandothervisual electronic sources.
Continued... Benefits of formal and informal communication process: Formal communications:Formal communications plays a very critical role in all the organisations as it provides all these benefits which are discussed as under: Smooth system of communication:The formal communication flowsthroughaprespecifiedrouteandthuseveryoneis responsible for how and where to deliver the message, such that it will not face any difficulties in flow of communication.
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Continued. Informal communication:This form of communication also have its own benefits which makes it necessary in organisations. The benefits are as under: Free Environment:the Informal form of communication makes an free and casual environment.
Communication technologies: Teleconferencing:Inthis processof teleconferencing,the meeting are held virtually throughvideoandaudio links. Continued.
Making communication effective Principlesofeffectivecommunication:Formakingthe communication effective there are certain principles that should be adopted by the organisation. The list of such principles are discussed as under: Principles of clarity:this principle states that the message that contain the information and objectives should be very clear.
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Continued. Barriers to effective communication: For an effective communication in the organisation the company needsto overcomethesebarrierswhich arediscussed as under: Use of jargon:this barrier means the communicator should not use unfamiliar, over-complicated or technical terms in the process of communication.
Conclusion It can be concluded from the above mentioned presentation it has been assumed that communication plays an important role in order to pass information to different employee working in the organisation. This helps to attain goals and objectives of organisation in effective manner.
References Jackson,D.,2014.Businessgraduateperformanceinoral communication skills and strategies for improvement.The InternationalJournalofManagementEducation.12(1). pp.22-34. Guffey, M. E. and Loewy, D., 2010.Business communication: Process and product. Cengage Learning.
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