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Communication Communication is a two-way process. It includes a sender and a receiver. It is the process which connects people together. This assignmentisbasedoncommunicationandtargetsonthe communication skills and theories in health and social care. To overcome barrier, it is necessary learn and understand others need. Particular form of interaction such as sign language, slang expression, nonverbal communication, lip reading is used for individuals with disabilities. Put things such as, glasses for people with visual problem and comfortable them. Signed language can have used for the people with hearing problems. It involves the use of face, hands and body. Such strategies should be formulated by the help of which the individuals can interact easily and in effective way. Graphic software: Images can be created and edited by this. Database software: Data can be managed by the use of it. Desktop publishing: It assist in producing magazines, notices, newsletters etc. Presentation software: It helps in making presentations. Internet plays an important role in communication. It is proved to be an important source as the network assist the firm to share data and information. By email, database, bulletin boards etc., it also helps in communicate. Data and messages can be shared from one place to another all over the world by the help of internet. It administers large no. of information’s and data to social and health care sector & allows access on journals related to medical. Different standard ICT software are used in health and social care centres. Some of these are word processor, power point, database, monitor, spreadsheet, email, internet etc. these software packages support work in health care centres. Each application has its different role and feature. Communication and information technology includes all the tools of communication such as cell phones, radio, television etc. some services are also linked with them such as distance learning and videoconferencing. Some technologies that are useful for health care centres are – •Display technologies •Capturing technologies •Technologies for communication •Processing technologies •Storage technologies As perthe above mentioned report, it has been concluded that communication is a 2-way process bywhichpeopleinteractwitheachother. Effective communication is necessary to convey message to others clearly. INTRODUCTIONSTRATEGIES TO SUPPORT USERS Using good technique of communication is necessary for health and social care sector in order to meet the needs of the individuals. Different strategies are used to make communication effective. Furthermore, personal information of an individual can be stored in in computer as per the data protection act, 1998. USE OF STANDARD ICT SOFTWARECONCLUSION