Communications Self-Assessment and Improvement Plan

The author discusses their experience with a communications self-assessment and the plan they developed to improve their communication skills. They also discuss relevant research on the topic.

1
Ruining Head: COMMINATION
COMMUNICATION

COMMINATION 2
Communications self-assessment
In this course, I gained my understanding towards my skills that could be a major factor for
the accomplishment of any desired goal. Before making my assignment I read many concepts
and writing process for effectively making my job cover letter and resume that was an
amazing experience for me. After the completion research about job letter and resume, I
observed that how to make effective and resume and job letter. I completed both job letter as
well as a resume. Furthermore, I also gained my understanding of industry analysis that is
associated with the hospitality sector, Moreover, It is evaluated that communication skills
could be essential for working in the hospitality industry (Liu, Rohrer, Luo, Fang, He, & Xie,
2015). It was quite complicated for me as I observed that communication skills could
mandate to the individual for making a reliable relationship with others and reach a valid
conclusion (Fujimori, Shirai, Asai, Kubota, Katsumata, & Uchitomi, 2014). I got feedback in
both job letter and resume that it is not too much attractive that make quite sad as I did not
expect the negative feedback. I observed that I do not make an attractive job objective that
declines the quality of resume. After the competition of the communications self-assessment,
I observed that I have a lack of communication skills hence I was not capable to directly
converse with others. At the same time, It is also evaluated that I was unable to pronounce
appropriately that was also a hard task for me to converse with others. Apart from this, lack
of interpersonal skills enables me to retain my relationship for the long-term with my
colleagues, friends, as well as family members. For eliminating these issues, I made plan
towards the interpersonal and communication skills issue for improving my shortcomings. I
used behavioral approach theory for conducting suitable behavior with others. This approach
assists me how to present myself in the front of others and make a trustworthy relationship
with them (Moore, Rivera, Bravo‐Soto, Olivares, & Lawrie, 2018). I used vocabulary method

COMMINATION 3
and improve my pronunciation issues. This method facilitates me to effectively converse with
others and comprehend others (Stokoe, 2014).
The online assessment is an imperative tool as it supported to comprehend my personality
and give an opportunity to improve my shortcomings that was very beneficial for me to
become a professional employee in the upcoming period. Further, I observed my some
strengths and weakness that was discusses in the following table:
Strengths
 Prompt decision-
making skills.
 Understand the
feelings of others
(emotional intelligence
skills)
Weaknesses:
 Vocabulary issue
 Lack of interpersonal
skills
 Lack of leadership
skills
Opportunities:
 The emotional
intelligence skills
supported me to
comprehend the
emotions of others and
enable to conduct
suitable behaviors with
others (Arnold &
Boggs, 2015).
 Prompt decision
making could facilitate
Threats:
 Lack of awareness can
create a problem for
managing the conflict
at the working place.
 Pronunciation issue
can create a major
issue for the leader to
express their actual
thought and opinion
towards any particular
issues (Lin, Yang, Lv,

COMMINATION 4
me to get many
benefits in the least
time and cost.
Wei, & Song, 2015).
The main goal of this course was that the participants were being capable of self-assessment
and comprehend the personality of them. I found that existing members were capable to
comprehend their personality in depth. They were also being capable to determine their
strengths, weaknesses, opportunities, and threats. It was very effective for us. I used many
methods to improve my communication skills and eliminate my shortcoming but I also
observed that where some methods are effective for improving my skills while some are time
and cost consuming. For improving my vocabulary skills, I used many theory and
approaches. I started to communicate with others and collect their feedback on my
communication skills that were imperative for me to improve my communication skills. I
read many books, attended workshops, and seminar to improve the interpersonal skills in
limited time and cost. Someone suggested to me use online video for improving my
pronunciation issues that were quite costly and time consuming. These courses were
supported me to conduct suitable behaviours with others.

COMMINATION 5
References
Arnold, E. C., & Boggs, K. U. (2015). Interpersonal Relationships-E-Book: Professional
Communication Skills for Nurses. Elsevier Health Sciences.
Fujimori, M., Shirai, Y., Asai, M., Kubota, K., Katsumata, N., & Uchitomi, Y. (2014). Effect
of communication skills training program for oncologists based on patient preferences
for communication when receiving bad news: a randomized controlled trial. Journal
of clinical oncology, 32(20), 2166-2172.
Lin, Y., Yang, J., Lv, Z., Wei, W., & Song, H. (2015). A self-assessment stereo capture
model applicable to the internet of things. Sensors, 15(8), 20925-20944.
Liu, X., Rohrer, W., Luo, A., Fang, Z., He, T., & Xie, W. (2015). Doctor-patient
communication skills training in mainland China: A systematic review of the
literature. Patient education and counseling, 98(1), 3-14.
Moore, P. M., Rivera, S., Bravo‐Soto, G. A., Olivares, C., & Lawrie, T. A. (2018).
Communication skills training for healthcare professionals working with people who
have cancer. Cochrane Database of Systematic Reviews, (7).
Stokoe, E. (2014). The Conversation Analytic Role-play Method (CARM): A method for
training communication skills as an alternative to simulated role-play. Research on
Language and Social Interaction, 47(3), 255-265.