Understanding People and Organization

Running Head: UNDERSTANDING PEOPLE AND ORGANIZATION 1
Understanding people and organization
Name
Institution

UNDERSTANDING PEOPLE AND ORGANIZATION 2
According to Peter (2014), Self-assessment plays a crucial role in helping one to identify
one’s own and other people’s behavior. I strongly agree with the studies of self-assessment
because they have portrayed most of the things which I trust define me. For example, they have
shown that I have strong interpersonal skills which can assist me to build positive relationships
with others. Over my life, I have been social and therefore this proves that the results from self-
assessment are accurate and reliable. According to Kyle (2012), emotional intelligence is defined
as the ability to control and manage one's emotions. Emotional intelligent is also seen as an array
of skills and characteristics which guides leadership performance (Hadi, 2016). I agree with Hadi
because emotional intelligence has been applied in most organizations and having an essential
component of effective leadership more so where leaders are dealing with different types of
people. For me, self-assessment and emotional intelligence have enabled me to understand my
character in order to understand how to relate well with others.
Emotional intelligence has helped most employees in my organization to create the basis
of forming their own happiness. For example, if as a manager in my good moods I receive a call
from the client threating me of shifting to another supplier, I would be able to control my
emotions and handle my customer in a way which is necessary. Self-awareness and emotional
intelligence improve the relationship among the workers hence increasing productivity (Kyle,
2012). For example, an employee after self-assessment may realize that he or she has a certain
behavior which makes other workers develop negative attitudes towards him/her. Emotional
intelligence would, therefore, assist in controlling such behavior hence strengthen their
relationship.
From the results of self-assessment I have learned that self-awareness and emotional
intelligence boost the morale of employees. For example, a manager who always has bad moods