Community Engagement : PDF
Added on 2020-10-22
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Community Engagement
Table of ContentsINTRODUCTION...........................................................................................................................2PART A...........................................................................................................................................2Size, structure, goals, mission and values....................................................................................2People and their expectations.......................................................................................................2PESTLE analysis of NHS............................................................................................................3Role of employees and how they help in achieving the goal.......................................................4Training and Development and its importance............................................................................4HR Manager and It's importance.................................................................................................5Skills and knowledge required to carry out the role of HR manager...........................................5Considerations of requirements that needed to be conduct Training and Development.............6CONCLUSION................................................................................................................................7PART B............................................................................................................................................8REFERENCES..............................................................................................................................121
INTRODUCTIONCommunity engagement is the process that enhances the relation between differentcommunities to achieve long term goal. It involves communication and exchanging of thoughtsbetween different communities. It helps in enhancing the connection between people that canhelp in achieving social goal of the society. It offers an ethical, reflexive and social approach ofthe community. It enhances understanding between members of the community. It developscapability among the members of community to participate in the societal activities.Present study will be based on NHS which is affiliated Health and Social Care (HSC) inNorthern Ireland and it was established together in the year of 1948 as one of the major socialreforms following the Second World War. They are provide services which is comprehensionrange of health services, free at the point of usage of people in the United Kingdom. Report will include SWOT analysis , importance of training and development and role ofthe employees. It will also include skills and knowledge needed for running the company.PART ASize, structure, goals, mission and valuesNHS is operating and regulating where they are provide services to the patients. Themarket size of NHS is larger as compared to its competitor. It is using tall organizationalstructure in the company. As in this there are different levels of management that can help inbuilding the relation between the employees. In NHS, there are different levels of managementthat can operate business. As tall organizational structure helps provides several advantages toNHS. Through this structure communication will improve in the firm. Company is able topromote more employees if there are different levels of management. The goal of the company isto become world most popular health care service provider company (Baldus, Voorhees andCalantone, 2015), Mission of NHS is to work together as Clinical Commissioning Group whichensure our communities receive the best evidence based care possible within the availableresources. Vision is to delivering better health for the society people through give them best careservices.People and their expectationsNHS customers are the health care service provider company where large number ofpatients are treated in good manner. Companies have to satisfy the needs and wants of the2
patients. Its customer also include the end users who are using that services. As NHS is a healthcare professional service and facilities provider organization which are offer best care to thepatients (Beatley, 2016). As NHS is distribute their services and facilities in the world wide.There are around 6500 employees and staff members who are work within an organization. Mostof the employees are worked for decommissioned primary care trusts and strategic healthauthorities. PESTLE analysis of NHSIt is the tool that is used to identify the external factors of the environment that affect theperformance of the company. It includes Political, economical, social, technological, legal andenvironmental factors (Laverack and Manoncourt, 2016).Political FactorsThese include political stability and instability, foreign trade policy, corruption,environmental law etc. As NHS is operating in many countries so political instability affect theworking of the company. Corruption also impact on functioning of the company. Because ofcorruption black money is generated in the economy that will lead to lower economic growth.Economic Factors These include economic growth, exchange rates, inflation rate, unemployment rates etc.If the inflation rate increases then the purchasing power of the customer will decrease that willaffect the profit of NHS. Demand and supply also effect from these factors. Exchange ratesaffect the import and export from one country to another (Song, Sun and Jin, 2017).Social FactorsThese factor such as population growth rate, age distribution, customs, beliefs, lifestyleetc. Different countries is having different culture and it plays an important role in NHS.Education level also affect the working of NHS as it requires skilled workforce to work but thatis not available in the country that will have an impact on NHS.Technological FactorsThese include innovation, automation, research and development activity etc (Nurmi andNiemelä, 2018). NHS are adopt updated technology and techniques which are helpful inrecording patients details and information. For this, they can easily;y manage and maintain alldata and information regarding patients health in better manner. Legal Factors 3
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