logo

Leadership Assignment Solution

   

Added on  2020-04-15

13 Pages3588 Words97 Views
Running head: LEADERSHIPLeadershipName of Student:Name of University:Author’s Note:

1LEADERSHIPPart A:Leadership is not only the concept of leading but also contributing to the overalldevelopment of a particular organisation. Effective business leaders establish attainableobjectives for their organisations. The setting up of the specific, measurable as well as realisticobjectives is done by the leaders to focus on the production of results which lead to the long termsuccess and sustainability. In this connection one of the most effective and thoughtful leaderswho leads by example and has remained undeterred in majority of situations is Howard Schultz.Schultz was a visionary person and joined the company as a manager in Starbucks. His ideas aswell as his love for coffee emerged as the top reasons which helped him lead the company tosuccess and achievement (Northouse, 2015). Emotional intelligence is something which can negatively impact a particular workplaceand in certain situations can lead to poor morale in case it is low. This is true in case oforganisational leaders as well. It needs to be ensured that criticism, opinions and suggestions aretaken positively and kept in mind for future consideration. The majority of all competencieswhich are determinants of high workplace performance are related to emotional intelligence.This is best represented by Howard Schultz of Starbucks as he has always shown his concern andemotional consideration towards his employees (Brunetto et al., 2012). Schultz has shown high degrees of emotional intelligence and he has been able to do thateffectively by seeking alliances and the partnerships within the Starbucks Organisation. Therehave been very rare cases in which the capable CEO has thrived on adversity or has tried toobtain economic benefit from unethical channels. The instance most importantly where Schultzhas shown a high degree of emotional intelligence is in the case of transformation of the status

2LEADERSHIPquo into a global brand which invincible in more than fifty countries. Schultz supported theemployees of his organisation suffering from HIV showing aspects of social justice in thepersonality traits which he possessed. The emotional intelligence of Schultz was multifaceted. Atthe time of a financial slowdown in China, it triggered panic and also resulted in huge fiscallosses. The responsible CEO Schultz made sure that all the employees would be aware of thesituation and encouraging memorandums were specially delivered to them in order to ask themto show special consideration for the consumers. As a proper analysis it can be said that readingthe news and moving on for Schultz would have been easy and he could easily have let go of theopportunity to exert any positive influence on his employees. However he chose to inspire thepeople of his organisation to improve their overall service to their customers on a particularlydepressing day. The management of the responsibilities by Schultz was extremely dignifying andpraiseworthy.Due to the initiatives taken by Schultz in the leadership context his relationship with theemployees is extremely positive. The employees look up to Schultz and consider him to be oneof the torch bearers of leadership. The positive aspects of leadership of Schultz are responsiblefor the success of the company.The majority of the problems in the organisation is stemmed from its own reasons for itsuccess. Tremendous amount of energy was spend by Schultz on the growth and thedevelopment which led to his ignorance of overseeing and maintaining majority of the elementsthat made Starbucks successful in the first place. This is the problem which was faced inStarbucks. Schultz had explained that there was a moment when the stock had dropped andStarbucks stores were also failing due to problems of cannibalization from other Starbucksstores. The Private email which was send by him was leaked and led to a firestorm of media

3LEADERSHIPattention (Cavazotte, Moreno & Hickmann, 2012). All of a sudden it was realised that theStarbucks organisation had become a soulless corporation which was actually motivated by thebottom line rather than providing a quality product and also an experience. At this time the plansof Howard Schultz to turn the company around did not receive much attention in comparison towhatever had gone wrong. There also have been instances though very few where Schultzshowed certain dark sides of leadership and at certain times there was also the inclination ofSchultz towards politics. Therefore it so happened that when the company needed support, therequisite amount was not given by Schultz.However, Schultz has never been a stranger to failure and always possessed a healthyrespect throughout his tenure. He always believed in celebrating, in learning and in not gettingcarried away by mistakes. Schultz internalised his failures and also utilized his lessons learned inorder to emerge stronger and even more successful in the long run.Thus it is clearly understood from the proper study of Starbucks, that Howard Schultz is aCEO to reckon with. His leadership and his willingness to help employees contributes to theoverall wellbeing of the organisation. The style of Schultz revolves around the motivation andinspiration of his followers. He allowed encouraged and sought feedback as well advice from hisemployees always giving effort from his own side. Considerable power was given by Schultz tohis employees in decision making and also in the flexibility to choose own working hours. Theideals, goals and approach towards organisation employees can be described as the driving forceto successful leadership. There is a bright and a dark side to everything including leadership. There might be caseswhen leaders are confused and uncertain of the connected between their leadership and

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Essay on Leadership of Starbucks
|5
|656
|40

Leadership Style of Howard Schultz
|15
|756
|99

Human Behaviour in Organisation: Motivational Approaches and Leadership Theories in Starbucks
|12
|3998
|469

COR169 - Lead and Influence | Leadership Assignment | Starbucks
|6
|837
|41

Effective Leadership– Howard Schultz
|7
|1754
|17

Leadership in Starbucks Corporation - Howard Schultz
|9
|2657
|226