Business Strategy Report
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This report analyzes the business strategy of Virgin Telecommunications, a British telecommunications company, using various frameworks like PESTLE, Ansoff's Growth Vector Matrix, VRIO, Porter's Five Forces, Bowman's Strategic Clock, and Porter's Generic Strategies. It aims to understand the impact of the macro environment, internal capabilities, competitive forces, and develop a strategic management plan for the company.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Application of frameworks to analyse impact and influence of macro environment............1
M1 Critical evaluation of macro environment to determine and inform strategic management
decisions......................................................................................................................................5
TASK 2............................................................................................................................................5
P2 Analysis of internal environment of the company.................................................................5
M2 Evaluation of internal environment to assess strengths and weaknesses of the company....8
TASK 3............................................................................................................................................8
P3 Evaluation of competitive forces by applying Porter's Five Forces model...........................8
M3 Appropriate strategies to improve competitive edge and market position.........................10
TASK 4..........................................................................................................................................10
P4 Application of theories, concepts and models for strategic planning..................................10
M4 Strategic management plan with tangible and tactical priorities........................................14
D2 Interpretation of information by applying competitive and environmental analysis..........14
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................16
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Application of frameworks to analyse impact and influence of macro environment............1
M1 Critical evaluation of macro environment to determine and inform strategic management
decisions......................................................................................................................................5
TASK 2............................................................................................................................................5
P2 Analysis of internal environment of the company.................................................................5
M2 Evaluation of internal environment to assess strengths and weaknesses of the company....8
TASK 3............................................................................................................................................8
P3 Evaluation of competitive forces by applying Porter's Five Forces model...........................8
M3 Appropriate strategies to improve competitive edge and market position.........................10
TASK 4..........................................................................................................................................10
P4 Application of theories, concepts and models for strategic planning..................................10
M4 Strategic management plan with tangible and tactical priorities........................................14
D2 Interpretation of information by applying competitive and environmental analysis..........14
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................16
INTRODUCTION
Business strategy is the term that describes all the strategic actions that are taken by an
organisation in order to achieve growth and predetermined objectives. For all the business
entities it is very important to formulate appropriate policies so that operational activities can be
performed in effective manner (Burlton, 2015). Organisation's managers, directors and other
executives are responsible to form impressive plan of action in order to smoothly run a business.
In UK, telecommunication sector is continuously growing that's why competition is this industry
is increasing. The organisation which is chosen for this report is Virgin which is a British
company and providing telecommunication services to the customers. Its Headquarters are in
Hook, Hampshire, UK and founded in year 2006.
This assignment aims at the concept of business strategy by covering various topics such
as impact and influence of macro environment on Virgin and its strategies, analysis of internal
environment and capabilities. Application of Porter's Five Force Model to analyse competitive
forces, range of theories, concepts and models are also discussed under this project report in
order to interpret and understand strategic directions.
TASK 1
P1 Application of frameworks to analyse impact and influence of macro environment
Macro environment: All the factors that are external and uncontrollable by the
organisation are the part of macro environment that may affect overall ability of the company to
execute business. All the conditions that are available in the economy rather than in a particular
sector or region are going to leave an impact on all the business entity.
PESTLE analysis: It is method which is used to analyse external market where the
operations are executed by organisations (PESTLE analysis, 2015). It is very beneficial for all
the business entities as it helps in environmental scanning and strategic management by
providing appropriate information of external environment. It is mainly used to determine the
impact of different factors such as political, legal, environmental, economical, social and
technological etc. It is also advantageous for Virgin as it guide managers to gain information
regarding valuable advantages and threats that may affect business execution process. All the
elements of PESTLE are described below:
1
Business strategy is the term that describes all the strategic actions that are taken by an
organisation in order to achieve growth and predetermined objectives. For all the business
entities it is very important to formulate appropriate policies so that operational activities can be
performed in effective manner (Burlton, 2015). Organisation's managers, directors and other
executives are responsible to form impressive plan of action in order to smoothly run a business.
In UK, telecommunication sector is continuously growing that's why competition is this industry
is increasing. The organisation which is chosen for this report is Virgin which is a British
company and providing telecommunication services to the customers. Its Headquarters are in
Hook, Hampshire, UK and founded in year 2006.
This assignment aims at the concept of business strategy by covering various topics such
as impact and influence of macro environment on Virgin and its strategies, analysis of internal
environment and capabilities. Application of Porter's Five Force Model to analyse competitive
forces, range of theories, concepts and models are also discussed under this project report in
order to interpret and understand strategic directions.
TASK 1
P1 Application of frameworks to analyse impact and influence of macro environment
Macro environment: All the factors that are external and uncontrollable by the
organisation are the part of macro environment that may affect overall ability of the company to
execute business. All the conditions that are available in the economy rather than in a particular
sector or region are going to leave an impact on all the business entity.
PESTLE analysis: It is method which is used to analyse external market where the
operations are executed by organisations (PESTLE analysis, 2015). It is very beneficial for all
the business entities as it helps in environmental scanning and strategic management by
providing appropriate information of external environment. It is mainly used to determine the
impact of different factors such as political, legal, environmental, economical, social and
technological etc. It is also advantageous for Virgin as it guide managers to gain information
regarding valuable advantages and threats that may affect business execution process. All the
elements of PESTLE are described below:
1
(Source: PESTLE analysis, 2015)
Political: Such factors that are related to government, its rules, regulations and policies that may
affect business of a company. In UK government supports such organisations which may
contribute a higher amount in national income. For example, these factors influence
telecommunication sector because various limitations are imposed by the government in this
sector. The policies changes with time and whenever it changes it will affect the functioning of
the industry. If a company wants to expand its business in other countries then they have to take
permission from government if it is not granted then it will be a negative impact of such factors.
Positive impact: it is good opportunity for Virgin to operate business in UK
appropriately because its profitability is high and it will increase the contribution of
telecommunication sector in GDP.
Negative impact: It also affects negatively when any changes are made in the policies of
the government then it would impacts the overall decision making and leads to
modification under the future plans.
2
Illustration 1: PESTLE analysis, 2015
Political: Such factors that are related to government, its rules, regulations and policies that may
affect business of a company. In UK government supports such organisations which may
contribute a higher amount in national income. For example, these factors influence
telecommunication sector because various limitations are imposed by the government in this
sector. The policies changes with time and whenever it changes it will affect the functioning of
the industry. If a company wants to expand its business in other countries then they have to take
permission from government if it is not granted then it will be a negative impact of such factors.
Positive impact: it is good opportunity for Virgin to operate business in UK
appropriately because its profitability is high and it will increase the contribution of
telecommunication sector in GDP.
Negative impact: It also affects negatively when any changes are made in the policies of
the government then it would impacts the overall decision making and leads to
modification under the future plans.
2
Illustration 1: PESTLE analysis, 2015
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Economic: The factors that are related to inflation, deflation, price of goods, interest and
foreign exchange rate, economic growth etc. are considered as economic factors. For example, in
UK the government is providing higher opportunities to the developing companies in order to
grow its economy hence these factors will influence telecommunication market because of low
taxation on the entities.
Positive impact: These factors may leave positive impact on Virgin if inflation rate
decreases because at that time costs get decreased and purchasing power of customers get
increased.
Negative impact Changes in such factors may affect business of Virgin as inflation and
deflation rates affect purchasing power of customers. It is very important for the business
entity to gather information of such factors so that appropriate strategies can be
formulated in order to reduce their negative impact (Torrent-Sellens, 2015).
Social: Customer's taste, paying capacity, age, preferences are considered as the part of
social factors. In UK people are very much socially aware hence it is essential for Virgin to focus
on all these elements in order to meet customer's expectations and operate business in effective
manner. For example, all these factors may influence the telecommunication sectors because for
companies it is not possible to meet all the requirements of the customers as they are segregated
in different segments such as kids, youngsters, old, millennials etc.
Positive impact: If Virgin focuses on each requirement of customers then it will help to
gain their trust and enhance overall profits.
Negative impact: In case, company is not able to meet customer's expectations then it
would directly impacts the internal performance of the company.
Technological: Latest technology and market trends are the variables falls under this
factor. Citizens of UK are very much interested in technology and get attracted toward such
products that have some latest feature. For example, it is very important for telecommunication
sector to be innovative as market trends always changes with time. If the sector is not using latest
technology then it will be not possible for the industry to sustain in the market.
Positive impact: Virgin may take advantage of this by providing them unique
technological products so that profitability and market share can be enhanced (Teh and
Corbitt, 2015). Thus it is very crucial for managers of company to make decisions
regarding impressive use of technologies for the betterment of business.
3
foreign exchange rate, economic growth etc. are considered as economic factors. For example, in
UK the government is providing higher opportunities to the developing companies in order to
grow its economy hence these factors will influence telecommunication market because of low
taxation on the entities.
Positive impact: These factors may leave positive impact on Virgin if inflation rate
decreases because at that time costs get decreased and purchasing power of customers get
increased.
Negative impact Changes in such factors may affect business of Virgin as inflation and
deflation rates affect purchasing power of customers. It is very important for the business
entity to gather information of such factors so that appropriate strategies can be
formulated in order to reduce their negative impact (Torrent-Sellens, 2015).
Social: Customer's taste, paying capacity, age, preferences are considered as the part of
social factors. In UK people are very much socially aware hence it is essential for Virgin to focus
on all these elements in order to meet customer's expectations and operate business in effective
manner. For example, all these factors may influence the telecommunication sectors because for
companies it is not possible to meet all the requirements of the customers as they are segregated
in different segments such as kids, youngsters, old, millennials etc.
Positive impact: If Virgin focuses on each requirement of customers then it will help to
gain their trust and enhance overall profits.
Negative impact: In case, company is not able to meet customer's expectations then it
would directly impacts the internal performance of the company.
Technological: Latest technology and market trends are the variables falls under this
factor. Citizens of UK are very much interested in technology and get attracted toward such
products that have some latest feature. For example, it is very important for telecommunication
sector to be innovative as market trends always changes with time. If the sector is not using latest
technology then it will be not possible for the industry to sustain in the market.
Positive impact: Virgin may take advantage of this by providing them unique
technological products so that profitability and market share can be enhanced (Teh and
Corbitt, 2015). Thus it is very crucial for managers of company to make decisions
regarding impressive use of technologies for the betterment of business.
3
Negative impact: If no technological factors are considered by Virgin then it will result
negatively for the company as it will not be able to meet customers expectations.
Legal: There are various policies that are imposed by the legal authorities of UK and for
all the business entities it is very important to follow all of them. For example, government
policies always changes with time and modifications in the regulations is done regularly. For all
the sector it is not possible to adopt all of them as it will affect their strategies. When these are
not adopted by them then legal parties may influence the business operations as they are not
following the regulations.
Positive impact: In UK legal authorities support such business that may contribute a
higher amount in the national income. Mobile industry contributes a good amount in
GDP hence Virgin will have full support of government for its business execution which
is positive impact.
Negative impact: In case if these policies are not examined by the manger of virgin than
it may have negative impact on the business. Thus they have to take valuable decision in
order to make strategies that support to run business in appropriate manner.
Environmental: Government of UK is highly concerned about the protection of
environment and implemented various acts. For example, if telecommunication sector is not
following the environment protection acts then it will affect it operations because UK's
government is highly concerned with environment protection.
Positive impact: As Virgin is planning to mitigate the effect of telecommunication masts
on environment it is a good opportunity of the company to get support of government. It
will help to run the business smoothly in UK. Negative impact: If Virgin breaks any environmental protection rule then it will result
negatively for the organisation and government may take strict action against the
company.
Ansoff's Growth Vector Matrix: This model was introduced by H. Igor Ansoff and the
main aim of this matrix is to provide simple ways to the marketers in order to analyse risk of
growth (Ansoff's Growth Vector Matrix, 2019).
Purpose of Ansoff:
Main purpose of using Ansoff's Matrix is to determine the best suitable strategy for the
business.
4
negatively for the company as it will not be able to meet customers expectations.
Legal: There are various policies that are imposed by the legal authorities of UK and for
all the business entities it is very important to follow all of them. For example, government
policies always changes with time and modifications in the regulations is done regularly. For all
the sector it is not possible to adopt all of them as it will affect their strategies. When these are
not adopted by them then legal parties may influence the business operations as they are not
following the regulations.
Positive impact: In UK legal authorities support such business that may contribute a
higher amount in the national income. Mobile industry contributes a good amount in
GDP hence Virgin will have full support of government for its business execution which
is positive impact.
Negative impact: In case if these policies are not examined by the manger of virgin than
it may have negative impact on the business. Thus they have to take valuable decision in
order to make strategies that support to run business in appropriate manner.
Environmental: Government of UK is highly concerned about the protection of
environment and implemented various acts. For example, if telecommunication sector is not
following the environment protection acts then it will affect it operations because UK's
government is highly concerned with environment protection.
Positive impact: As Virgin is planning to mitigate the effect of telecommunication masts
on environment it is a good opportunity of the company to get support of government. It
will help to run the business smoothly in UK. Negative impact: If Virgin breaks any environmental protection rule then it will result
negatively for the organisation and government may take strict action against the
company.
Ansoff's Growth Vector Matrix: This model was introduced by H. Igor Ansoff and the
main aim of this matrix is to provide simple ways to the marketers in order to analyse risk of
growth (Ansoff's Growth Vector Matrix, 2019).
Purpose of Ansoff:
Main purpose of using Ansoff's Matrix is to determine the best suitable strategy for the
business.
4
It directs managers and other top executives to choose one right strategy that may result
in attainment of organisational goals.
Ansoff's matrix's purpose is to facilitate the organisation while strategic planning so that
appropriate option can be selected to achieve organisational goals.
Uses of Ansoff:
It is used by various organisations such as Virgin to figure out different options that are
available in the market that can be chosen for growth and development.
Ansoff's matrix is also used to identify possible growth strategies for an enterprise.
Ansoff model is used by the companies identify the framework where growth can be
acquired.
It is communication tool which is utilised to identify possible development opportunities
in different market segments.
All the four strategies of this model for Virgin are as follows:
5
in attainment of organisational goals.
Ansoff's matrix's purpose is to facilitate the organisation while strategic planning so that
appropriate option can be selected to achieve organisational goals.
Uses of Ansoff:
It is used by various organisations such as Virgin to figure out different options that are
available in the market that can be chosen for growth and development.
Ansoff's matrix is also used to identify possible growth strategies for an enterprise.
Ansoff model is used by the companies identify the framework where growth can be
acquired.
It is communication tool which is utilised to identify possible development opportunities
in different market segments.
All the four strategies of this model for Virgin are as follows:
5
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(Source: Ansoff's Growth Vector Matrix, 2019)
Market development: In such type of strategy Virgin can launch its existing products in
new market segment in order to expand its business and increase market share. While
implementing this model the organisation needs to form new promotional strategies in
order to reach maximum number of customers.
Market penetration: By using this strategy Virgin can offer its current products to
existing market by decreasing their cost. This step may help the organisation to increase
its sales and profits. Promotion and distribution cost of the company will get enhanced
because to attract more customers from same segment it is very important to use some
new promotional techniques (Spender, 2014).
Product development: Virgin may use this strategy to offer some new products with
unique features to its existing market in order to attain higher growth. This may help the
6
Illustration 2: Ansoff's Growth Vector Matrix, 2019
Market development: In such type of strategy Virgin can launch its existing products in
new market segment in order to expand its business and increase market share. While
implementing this model the organisation needs to form new promotional strategies in
order to reach maximum number of customers.
Market penetration: By using this strategy Virgin can offer its current products to
existing market by decreasing their cost. This step may help the organisation to increase
its sales and profits. Promotion and distribution cost of the company will get enhanced
because to attract more customers from same segment it is very important to use some
new promotional techniques (Spender, 2014).
Product development: Virgin may use this strategy to offer some new products with
unique features to its existing market in order to attain higher growth. This may help the
6
Illustration 2: Ansoff's Growth Vector Matrix, 2019
company to increase its profitability. This may help to strengthen the sustainability in the
market by developing new product range.
Diversification: This strategy is implemented by such organisation which are willing to
offer new products to a new market segments in order to expand business, capture large
market area, increase profitability and sales. This option can be used by Virgin in order to
acquire more market share. There is a higher risk involved in this strategy because market
and product both developments are required. Organisation's cost for launching a new item
will be increased.
From all the above described options the best suitable strategy for Virgin is market
development because it will help to capture more market and also increase profitability and sales
because customers will get attracted towards the new product. As currently Virgin is operating
its business in UK and other countries now it can select a new country where it haven't yet
planned to offer its products or services. It will help it to expand its business in more locations
and also help to be achieve strategic position in the market.
If it is not used by Virgin then it would be very difficult for the company to find best
development and growth strategy. Not implementing Ansoff Model may result in higher
challenges to figure out the opportunities that are available in the market.
M1 Critical evaluation of macro environment to determine and inform strategic management
decisions
For the purpose of analysing macro environment of Virgin PESTLE analysis and
Ansoff's Growth Vector Matrix are used. It has helped to form best strategies for the company
because PESTLE guides to assess the factors that may leave positive and negative impacts of
different factors on business operations. Ansoff's matrix guides to find best ways to grow the
business in market and acquire large market share. The organisation has chosen market
development strategy in which it will offer its existing products in a new market. Both the
methods has helped the managers and top executives of the company to make strategic business
decision.
7
market by developing new product range.
Diversification: This strategy is implemented by such organisation which are willing to
offer new products to a new market segments in order to expand business, capture large
market area, increase profitability and sales. This option can be used by Virgin in order to
acquire more market share. There is a higher risk involved in this strategy because market
and product both developments are required. Organisation's cost for launching a new item
will be increased.
From all the above described options the best suitable strategy for Virgin is market
development because it will help to capture more market and also increase profitability and sales
because customers will get attracted towards the new product. As currently Virgin is operating
its business in UK and other countries now it can select a new country where it haven't yet
planned to offer its products or services. It will help it to expand its business in more locations
and also help to be achieve strategic position in the market.
If it is not used by Virgin then it would be very difficult for the company to find best
development and growth strategy. Not implementing Ansoff Model may result in higher
challenges to figure out the opportunities that are available in the market.
M1 Critical evaluation of macro environment to determine and inform strategic management
decisions
For the purpose of analysing macro environment of Virgin PESTLE analysis and
Ansoff's Growth Vector Matrix are used. It has helped to form best strategies for the company
because PESTLE guides to assess the factors that may leave positive and negative impacts of
different factors on business operations. Ansoff's matrix guides to find best ways to grow the
business in market and acquire large market share. The organisation has chosen market
development strategy in which it will offer its existing products in a new market. Both the
methods has helped the managers and top executives of the company to make strategic business
decision.
7
TASK 2
P2 Analysis of internal environment of the company
Internal environment: All the factors that are available within the organisation and
affect operations positively or negatively are considered as the part of internal environment. It is
essential for all business entities to analyse all the intrinsic elements that may help to formulate
effective business strategies. Virgin is a telecommunication company that offers various products
and services to customers. VRIO model can be used by the managers to identify capabilities and
internal resources in order to achieve growth.
Strategic capabilities of Virgin:
The organisation have a higher competitive advantage in the market of UK where it is
executing its business successfully.
Future sustainability of the company is very high because currently a larger area of
market is being captured by the entity.
The VRIO model and organisation's strength with weaknesses are described below:
VRIO Model: it is a measuring tool which is used by most of the organisations to
determine that their products are able to attain competitive advantage or not. Four different
elements are analysed in this model that are valuable, rare, inimitable, organised. If a product is
having all these features then it may help to achieve sustainable agonistic benefits in the market.
An analysis of this model for Virgin is as follows:
Valuable: First of all the Virgin needs to analyse that all of its products are valuable or
not. If they are not then it will lead the organisation towards competitive disadvantage if
it is valuable then the next factor of the analysis will be analysed. It is found that internet
leased line is one of the most valuable product of virgin as it help to increase the market
share for company in a short period (Oldman and Tomkins, 2018).
Rare: In this step Virgin needs to assess that its products are rare or not. If the items sold
by the company are not extraordinary then it will lead the organisation toward
competitive parity. If the products are rare then the business entity will analyse the net
feature of the analysis. Management of virgin found that voice over IP solution is one of
the rare product for company. As there are various unique feature such as voice over
internet protocol or VOIP that add to digital alternative to traditional phone line.
8
P2 Analysis of internal environment of the company
Internal environment: All the factors that are available within the organisation and
affect operations positively or negatively are considered as the part of internal environment. It is
essential for all business entities to analyse all the intrinsic elements that may help to formulate
effective business strategies. Virgin is a telecommunication company that offers various products
and services to customers. VRIO model can be used by the managers to identify capabilities and
internal resources in order to achieve growth.
Strategic capabilities of Virgin:
The organisation have a higher competitive advantage in the market of UK where it is
executing its business successfully.
Future sustainability of the company is very high because currently a larger area of
market is being captured by the entity.
The VRIO model and organisation's strength with weaknesses are described below:
VRIO Model: it is a measuring tool which is used by most of the organisations to
determine that their products are able to attain competitive advantage or not. Four different
elements are analysed in this model that are valuable, rare, inimitable, organised. If a product is
having all these features then it may help to achieve sustainable agonistic benefits in the market.
An analysis of this model for Virgin is as follows:
Valuable: First of all the Virgin needs to analyse that all of its products are valuable or
not. If they are not then it will lead the organisation towards competitive disadvantage if
it is valuable then the next factor of the analysis will be analysed. It is found that internet
leased line is one of the most valuable product of virgin as it help to increase the market
share for company in a short period (Oldman and Tomkins, 2018).
Rare: In this step Virgin needs to assess that its products are rare or not. If the items sold
by the company are not extraordinary then it will lead the organisation toward
competitive parity. If the products are rare then the business entity will analyse the net
feature of the analysis. Management of virgin found that voice over IP solution is one of
the rare product for company. As there are various unique feature such as voice over
internet protocol or VOIP that add to digital alternative to traditional phone line.
8
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Inimitable: This is the third part of VRIO analysis in which the organisations are
answerable for a question to them selves which is that the items that are sold are
inimitable or not. If the products can be manufactured by other companies then it will
provide temporary competitive advantage to Virgin. When answer of the question is yes
then next factor will be analysed in context of the organisation.
Organisation: It is the last component of the analysis in which organised nature of the
products that are offered by Virgin is analysed. Different product such as business
broadband, Phone line, business mobile and connecting site & VPNs are analysed so that
they provide the required satisfaction to user. Manager also check that if there are enough
resources to manage different services offered through various product of virgin.
It is very important for Virgin to incorporate all the above described features in the
products so that competitive advantage can be achieved by the company. It may result in
increased profitability and market share (Leonidou and et.al., 2017).
Strengths and Weaknesses: It is very important for all the business entities to analyse
both strengths and weaknesses in order to formulate future decisions so that business can grow
faster. If the company is not able to determine the strengths and weaknesses then it is not
possible to achieve success as impressive strategies cannot be formulated in this situation. For
Virgin it is essential to gather information of these elements so that it can be assured that the
business will attain success . All the strengths and weaknesses of the company are as follows:
Strengths:
The customers of Virgin are highly satisfied with the services and product quality. It has
helped the organisation to capture large market share. The organisation is concerned with
good customer relationship management which helps to meet their expectations and also
satisfy them.
The organisation is concerned with automation which has resulted in consistency in the
quality of products of Virgin (Lehmann, 2016).
As Virgin is expanding its business in various locations and segments and its
performance in new markets is outstanding. It has helped the company to achieve success
and increase its profitability.
It has a successful track record of product development which helps to attract large
number of customers and provide them such products that they are willing to buy.
9
answerable for a question to them selves which is that the items that are sold are
inimitable or not. If the products can be manufactured by other companies then it will
provide temporary competitive advantage to Virgin. When answer of the question is yes
then next factor will be analysed in context of the organisation.
Organisation: It is the last component of the analysis in which organised nature of the
products that are offered by Virgin is analysed. Different product such as business
broadband, Phone line, business mobile and connecting site & VPNs are analysed so that
they provide the required satisfaction to user. Manager also check that if there are enough
resources to manage different services offered through various product of virgin.
It is very important for Virgin to incorporate all the above described features in the
products so that competitive advantage can be achieved by the company. It may result in
increased profitability and market share (Leonidou and et.al., 2017).
Strengths and Weaknesses: It is very important for all the business entities to analyse
both strengths and weaknesses in order to formulate future decisions so that business can grow
faster. If the company is not able to determine the strengths and weaknesses then it is not
possible to achieve success as impressive strategies cannot be formulated in this situation. For
Virgin it is essential to gather information of these elements so that it can be assured that the
business will attain success . All the strengths and weaknesses of the company are as follows:
Strengths:
The customers of Virgin are highly satisfied with the services and product quality. It has
helped the organisation to capture large market share. The organisation is concerned with
good customer relationship management which helps to meet their expectations and also
satisfy them.
The organisation is concerned with automation which has resulted in consistency in the
quality of products of Virgin (Lehmann, 2016).
As Virgin is expanding its business in various locations and segments and its
performance in new markets is outstanding. It has helped the company to achieve success
and increase its profitability.
It has a successful track record of product development which helps to attract large
number of customers and provide them such products that they are willing to buy.
9
Virgin has strong dealer community that help to promote its products and also investing
in training of their sales team so that they can provide appropriate information to the
users.
The organisation have skilled workforce who work hard to achieve organisational as well
as personal goals (Lai, Melloni and Stacchezzini, 2016).
Weaknesses:
The organisation has a higher rate of loosing market opportunities of growth as compare
to competitors. Virgin has to face this situation because it is not good in demand
forecasting.
Virgin is not good in financial planning which creates financial issues for the company.
These are unplanned expenses, sudden requirement of fund and losses.
The company is expanding less amount in the research and development activities. It has
resulted in decreased competitive advantage of Virgin.
Virgin's attrition rate in work force is very high as compare to other organisations in the
same industry. The company is spending a higher amount in the training and
development of employees which is not required (Kossyva, Sarri and Georgolpoulos,
2015).
Virgin is a leader in its market because its services are very good and it has captured the
large market area. It track record is very good in service development which has helped the
organisation to be the leader. If VRIO model is not implemented by the entity then it would be
impossible for it to analyse that its services are valuable, imitable, rare and organised or not.
When the organisation does not have such information then in such situation company may losse
its market share.
M2 Evaluation of internal environment to assess strengths and weaknesses of the company
In Virgin VRIO analysis is used to analyse internal environment in which four different
types of elements are analysed. All the products that are sold by Virgin are of good quality and
customers are satisfied with them. It is providing training to its employees which is good but a
higher amount is invested in training and development programs that are not required. Virgin's
liquidity is high but the managers are not good in financial planning and forecasting that affects
its operational efficiency. It is very important for the company to form new strategies to
overcome all the weaknesses.
10
in training of their sales team so that they can provide appropriate information to the
users.
The organisation have skilled workforce who work hard to achieve organisational as well
as personal goals (Lai, Melloni and Stacchezzini, 2016).
Weaknesses:
The organisation has a higher rate of loosing market opportunities of growth as compare
to competitors. Virgin has to face this situation because it is not good in demand
forecasting.
Virgin is not good in financial planning which creates financial issues for the company.
These are unplanned expenses, sudden requirement of fund and losses.
The company is expanding less amount in the research and development activities. It has
resulted in decreased competitive advantage of Virgin.
Virgin's attrition rate in work force is very high as compare to other organisations in the
same industry. The company is spending a higher amount in the training and
development of employees which is not required (Kossyva, Sarri and Georgolpoulos,
2015).
Virgin is a leader in its market because its services are very good and it has captured the
large market area. It track record is very good in service development which has helped the
organisation to be the leader. If VRIO model is not implemented by the entity then it would be
impossible for it to analyse that its services are valuable, imitable, rare and organised or not.
When the organisation does not have such information then in such situation company may losse
its market share.
M2 Evaluation of internal environment to assess strengths and weaknesses of the company
In Virgin VRIO analysis is used to analyse internal environment in which four different
types of elements are analysed. All the products that are sold by Virgin are of good quality and
customers are satisfied with them. It is providing training to its employees which is good but a
higher amount is invested in training and development programs that are not required. Virgin's
liquidity is high but the managers are not good in financial planning and forecasting that affects
its operational efficiency. It is very important for the company to form new strategies to
overcome all the weaknesses.
10
TASK 3
P3 Evaluation of competitive forces by applying Porter's Five Forces model
Competitive forces: All the external factors that may leave negative impact on sales and
profits of an organisation are considered as competitive factors. It is very important for business
entities to gather information all such elements while formulating growth strategies so that the
company get developed in less time. If an enterprise is not able to collect data of such causes
then it is not possible to achieve business objectives. Virgin is executing its business in UK,
perform operational activities in effective manner the managers needs to gather information of
all competitive factors. It will help to make best assert-able decisions in order to appropriately
run the business. The best way to determine such components is Porter's Five Force Model
which is described below:
Porter's Five Force Model: This model was imposed by Michael Porter in year 1979 in
which five different forces are described in order to facilitate companies to find ways to attain
competitive advantage (Porter's Five Force Model, 2018). It guides the mangers to identify the
causes that are affecting an industry. For Virgin an analysis of all five elements is as follows:
Illustration 3: Porter's Five Force Model, 2018
(Source: Porter's Five Force Model, 2018)
Industry rivalry: It is very important for all the business entities to have information of
its competitors and their business strategies so that best decision can be taken for the
11
P3 Evaluation of competitive forces by applying Porter's Five Forces model
Competitive forces: All the external factors that may leave negative impact on sales and
profits of an organisation are considered as competitive factors. It is very important for business
entities to gather information all such elements while formulating growth strategies so that the
company get developed in less time. If an enterprise is not able to collect data of such causes
then it is not possible to achieve business objectives. Virgin is executing its business in UK,
perform operational activities in effective manner the managers needs to gather information of
all competitive factors. It will help to make best assert-able decisions in order to appropriately
run the business. The best way to determine such components is Porter's Five Force Model
which is described below:
Porter's Five Force Model: This model was imposed by Michael Porter in year 1979 in
which five different forces are described in order to facilitate companies to find ways to attain
competitive advantage (Porter's Five Force Model, 2018). It guides the mangers to identify the
causes that are affecting an industry. For Virgin an analysis of all five elements is as follows:
Illustration 3: Porter's Five Force Model, 2018
(Source: Porter's Five Force Model, 2018)
Industry rivalry: It is very important for all the business entities to have information of
its competitors and their business strategies so that best decision can be taken for the
11
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betterment of the company. As Virgin is a part of telecommunication sector and
competition in this industry is continuous increasing. So, it can be said that industry
rivalry is high in market. Hence, the organisation needs to form such strategies for it self
so that its competitive advantage get enhanced. Main competitors of Virgin are BT
Group, O2 Mobile, Talk Talk and Vodafone. The managers of the organisation have to
get appropriate data of these companies so that effective marketing and business strategy
can be formulated so that higher growth can be attained. Virgin has strong competitive
advantage in the market as it has captured larger area of UK. As there are end number of
competitors in the market but the quality of products that are offered by Virgin is very
good hence competitive rivalry is strong in the market for Virgin.
Threat of entry: In current era various new mobiles and their networks are launching as
their demand is increasing. Virgin need to determine and be aware of any new entrant in
the same market segment which may target its customers. If the company is not having
such information then it may affect overall performance and profitability of the
organisation. Virgin should launch some new products with unique features in order to
retain its existing customers and reduce negative impact of any new company (Klettner,
Clarke and Boersma, 2014). Threat of new entry is very high which means here the
company is weak because currently various new telecommunication companies are being
launching in the market. For Virgin threat of entry is weak due to its product's quality and
brand loyal customers.
Threat of substitutes: It is essential for Virgin to determine its substitutes that can be
chosen by the company at the place of its products. If it is not possible for the company to
analyse the existing items that may replace its merchandise then it cannot survive in the
market. To overcome all the critical situations that may take place due to substitutes
Virgin may have to decrease price of its products so that large number of customers can
get attracted. The threat of substitute is high in this sector as other firm provides product
and services at decent price. So to attract those customer there is a need to provide goods
and services as low cost. Organisation is having threat of substitute because new and
innovative services are offered by the competitors on low price hence it is very important
for the company to use some new and innovative products that may fight in the market.
In telecommunication market there are various number of products are launched by
12
competition in this industry is continuous increasing. So, it can be said that industry
rivalry is high in market. Hence, the organisation needs to form such strategies for it self
so that its competitive advantage get enhanced. Main competitors of Virgin are BT
Group, O2 Mobile, Talk Talk and Vodafone. The managers of the organisation have to
get appropriate data of these companies so that effective marketing and business strategy
can be formulated so that higher growth can be attained. Virgin has strong competitive
advantage in the market as it has captured larger area of UK. As there are end number of
competitors in the market but the quality of products that are offered by Virgin is very
good hence competitive rivalry is strong in the market for Virgin.
Threat of entry: In current era various new mobiles and their networks are launching as
their demand is increasing. Virgin need to determine and be aware of any new entrant in
the same market segment which may target its customers. If the company is not having
such information then it may affect overall performance and profitability of the
organisation. Virgin should launch some new products with unique features in order to
retain its existing customers and reduce negative impact of any new company (Klettner,
Clarke and Boersma, 2014). Threat of new entry is very high which means here the
company is weak because currently various new telecommunication companies are being
launching in the market. For Virgin threat of entry is weak due to its product's quality and
brand loyal customers.
Threat of substitutes: It is essential for Virgin to determine its substitutes that can be
chosen by the company at the place of its products. If it is not possible for the company to
analyse the existing items that may replace its merchandise then it cannot survive in the
market. To overcome all the critical situations that may take place due to substitutes
Virgin may have to decrease price of its products so that large number of customers can
get attracted. The threat of substitute is high in this sector as other firm provides product
and services at decent price. So to attract those customer there is a need to provide goods
and services as low cost. Organisation is having threat of substitute because new and
innovative services are offered by the competitors on low price hence it is very important
for the company to use some new and innovative products that may fight in the market.
In telecommunication market there are various number of products are launched by
12
different companies. There is a moderate threat of substitutes for Virgin because of end
number of same products in same market segment.
Bargaining power of buyers: Most of the organisations face higher bargaining of buyers
because of unsatisfactory prices of products. If there are less customers in the market then
bargaining power of customers get increased and in opposite situation it will be
decreased. For Virgin it is very important to decide right and affordable price to its
products so that bargaining level of individuals get decreased. If the rates that are set by
the company is not appropriate then rate of bargain will be increased. There are various
other companies that provide communication services thus bargaining power of buyer is
high. Due to which company have to fix price according that attract more customer.
Bargaining power of buyers is not high which means organisation have strong situation in
the market. Bargaining power is low because organisation have captured a larger area of
market due to its good services. Buyer's power of bargaining is weak for Virgin because
there are end number of buyers in the telecommunication market. If organisation looses
some of the buyers then it will not affect its market share and profitability.
Bargaining power of suppliers: In most of the sectors suppliers enjoy their monopoly
and provide raw material on higher amount. When organisations are not having sufficient
number of suppliers then they have to buy goods from them on high cost. If there are
large number of customers but small suppliers then it they will be powerful and in
opposite condition. Virgin may bargain with them to decrease the cost of items that are
going to be purchased from them (Jocovic and et.al 2014). It is observed that currently
there are less number of supplier in market due to which they are able to sell
telecommunication equipment at high price. So, the bargaining power of suppliers is high
in telecommunication sector. Thus manager of virgin need to develop effective plans to
deal with situation. They should maintain good relations with suppliers in order to get
resources on time. In telecommunication sector of UK bargaining power of suppliers is
high and it is very important for Virgin to deal with them in appropriate manner here
organisation's power is weak. In UK number of suppliers for telecommunication market
is very low which means bargaining power of them is strong.
13
number of same products in same market segment.
Bargaining power of buyers: Most of the organisations face higher bargaining of buyers
because of unsatisfactory prices of products. If there are less customers in the market then
bargaining power of customers get increased and in opposite situation it will be
decreased. For Virgin it is very important to decide right and affordable price to its
products so that bargaining level of individuals get decreased. If the rates that are set by
the company is not appropriate then rate of bargain will be increased. There are various
other companies that provide communication services thus bargaining power of buyer is
high. Due to which company have to fix price according that attract more customer.
Bargaining power of buyers is not high which means organisation have strong situation in
the market. Bargaining power is low because organisation have captured a larger area of
market due to its good services. Buyer's power of bargaining is weak for Virgin because
there are end number of buyers in the telecommunication market. If organisation looses
some of the buyers then it will not affect its market share and profitability.
Bargaining power of suppliers: In most of the sectors suppliers enjoy their monopoly
and provide raw material on higher amount. When organisations are not having sufficient
number of suppliers then they have to buy goods from them on high cost. If there are
large number of customers but small suppliers then it they will be powerful and in
opposite condition. Virgin may bargain with them to decrease the cost of items that are
going to be purchased from them (Jocovic and et.al 2014). It is observed that currently
there are less number of supplier in market due to which they are able to sell
telecommunication equipment at high price. So, the bargaining power of suppliers is high
in telecommunication sector. Thus manager of virgin need to develop effective plans to
deal with situation. They should maintain good relations with suppliers in order to get
resources on time. In telecommunication sector of UK bargaining power of suppliers is
high and it is very important for Virgin to deal with them in appropriate manner here
organisation's power is weak. In UK number of suppliers for telecommunication market
is very low which means bargaining power of them is strong.
13
This model helps the organisation to analyse the impact of various competitive factors. If
it is not applied by Virgin then the company may have to face challenges such as in appropriate
information of buyer, competitors, suppliers etc.
M3 Appropriate strategies to improve competitive edge and market position
In Virgin Porter's Five Forces Model is used by the managers so that all the factors that
may affect its business can be analysed. There are five different elements of this model that help
to formulate best business strategy in order to attain market growth and development. It provides
information of such factors that may influence organisation's pricing policy, marketing strategy
and other techniques. Competitive pricing strategy helps company in improving competitive
advantage and market position.
TASK 4
P4 Application of theories, concepts and models for strategic planning
Strategic management plan is a document which is prepared to communicate information
within organisation. This information is for organisation's goals, set priorities, focus, important
resources, operational strength and ensures that employees of business are working towards
common goal to achieve set objective. A well defined strategic management plan helps business
organisation to respond to changing environment in positive manner. Strategic plan is a
comprehensive collection of ongoing activities and processes that the organisation needs to be
used to coordinate and aligned resources and actions with goals and mission of the organisation.
To establish a effective strategic management plan by Virgin company Bowman's Strategic
Clock model will be used. This model used in marketing to analyse competitive position of
company in comparison to competitors.
Bowman's Strategic Clock model: Eight strategies of this model is as follows-
Low Price and Low Added Value- As per this strategy price of product and services
offered by Virgin company is low and product is not different from competitor. Consumers
perceives very little value and no effect of low price is noticed (Bowman's Strategic Clock
model, 2018).
Low Price- A strategy of cost minimisation by Virgin company is very effective and
successful when associated with economies of scale. Low price will leads to minimum profits
but when volume of output is high then it leads of more profits.
14
it is not applied by Virgin then the company may have to face challenges such as in appropriate
information of buyer, competitors, suppliers etc.
M3 Appropriate strategies to improve competitive edge and market position
In Virgin Porter's Five Forces Model is used by the managers so that all the factors that
may affect its business can be analysed. There are five different elements of this model that help
to formulate best business strategy in order to attain market growth and development. It provides
information of such factors that may influence organisation's pricing policy, marketing strategy
and other techniques. Competitive pricing strategy helps company in improving competitive
advantage and market position.
TASK 4
P4 Application of theories, concepts and models for strategic planning
Strategic management plan is a document which is prepared to communicate information
within organisation. This information is for organisation's goals, set priorities, focus, important
resources, operational strength and ensures that employees of business are working towards
common goal to achieve set objective. A well defined strategic management plan helps business
organisation to respond to changing environment in positive manner. Strategic plan is a
comprehensive collection of ongoing activities and processes that the organisation needs to be
used to coordinate and aligned resources and actions with goals and mission of the organisation.
To establish a effective strategic management plan by Virgin company Bowman's Strategic
Clock model will be used. This model used in marketing to analyse competitive position of
company in comparison to competitors.
Bowman's Strategic Clock model: Eight strategies of this model is as follows-
Low Price and Low Added Value- As per this strategy price of product and services
offered by Virgin company is low and product is not different from competitor. Consumers
perceives very little value and no effect of low price is noticed (Bowman's Strategic Clock
model, 2018).
Low Price- A strategy of cost minimisation by Virgin company is very effective and
successful when associated with economies of scale. Low price will leads to minimum profits
but when volume of output is high then it leads of more profits.
14
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Hybrid- It is a combination of two strategies which involves law price with product
differentiation. Aim of this strategy is to get good value added through reasonable price and
different feature of product. Use of this strategy by Virgin will turn out to be a effective
positioning strategy.
Differentiation- The aim of this strategy is to offer customers the highest value added to
the product and services offered. High quality product of Virgin company helps to create a good
brand image in market.
Focused Differentiation- Setting highest price level for the product is considered core of
this strategy. This strategy is adopted for luxury brands. This strategy of Virgin company helps
them to introduce new luxury range of products. This strategy leads to high profit margin but
difficult to sustain in long run (Chang, 2016).
Risk High Margin- As per this strategy high priced are charged for a product without
offering anything extra. For short term this strategy may work but in long run risk high margin is
not a competitive strategy for Virgin company.
Monopoly- This strategy is used by organisations that have monopoly in market. In UK
Virgin company faces huge competition and do not enjoy monopoly. So, this strategy is not
suggested for company.
Loss of Market Share- When consumers are not offered product as per value they may
move to other product. Availability of wide range of product will shift consumers preference.
Virgin company will loose its market share by not providing goods as per price charged.
15
differentiation. Aim of this strategy is to get good value added through reasonable price and
different feature of product. Use of this strategy by Virgin will turn out to be a effective
positioning strategy.
Differentiation- The aim of this strategy is to offer customers the highest value added to
the product and services offered. High quality product of Virgin company helps to create a good
brand image in market.
Focused Differentiation- Setting highest price level for the product is considered core of
this strategy. This strategy is adopted for luxury brands. This strategy of Virgin company helps
them to introduce new luxury range of products. This strategy leads to high profit margin but
difficult to sustain in long run (Chang, 2016).
Risk High Margin- As per this strategy high priced are charged for a product without
offering anything extra. For short term this strategy may work but in long run risk high margin is
not a competitive strategy for Virgin company.
Monopoly- This strategy is used by organisations that have monopoly in market. In UK
Virgin company faces huge competition and do not enjoy monopoly. So, this strategy is not
suggested for company.
Loss of Market Share- When consumers are not offered product as per value they may
move to other product. Availability of wide range of product will shift consumers preference.
Virgin company will loose its market share by not providing goods as per price charged.
15
Illustration 4: Bowman's Strategic Clock model, 2018
(Source: Bowman's Strategic Clock model, 2018)
Porter's generic Strategies:- Virgin telecommunication company may use another
model for strategic management plan. Michael Porter describes four strategies in the year 1985.
Adopting these strategies helps organisation to gain competitive advantage (Porter's generic
Strategies, 2015). These four strategies are as follows-
16
(Source: Bowman's Strategic Clock model, 2018)
Porter's generic Strategies:- Virgin telecommunication company may use another
model for strategic management plan. Michael Porter describes four strategies in the year 1985.
Adopting these strategies helps organisation to gain competitive advantage (Porter's generic
Strategies, 2015). These four strategies are as follows-
16
(Source: porter's Generic Strategies, 2015)
Cost Leadership- In cost leadership, organisation set out to become low cost producer in
the industry. Cost advantage depends on economies of scale, preferential access to raw material
or high technology. In cost leadership Virgin company can increase profits by reducing cost or
increase market share by charging low price. This strategy can helps company to attain
sustainability (Chu, Krishna Kumar and Khosla, 2014).
Differentiation- As per this strategy company provides products and services with some
unique features and that is highly valued by buyers. Adoption of this strategy can help Virgin
company to charge premium price for the product.
Cost Focus- Selecting a focused market with little competition and offering lowest price
for offered product can help Virgin company to gain competitive advantage. Focused market will
help to understand dynamics of various consumers and help to fulfil it (Hart, Sharma and Halme,
2016).
Differentiation Focus- Strategy to provide unique products by Virgin company in
focused market leads to strong brand loyalty among consumers. Unique products can help
company to gain one position ahead to competitor (Galbraith, 2014).
17
Illustration 5: Porter's generic Strategies, 2015
Cost Leadership- In cost leadership, organisation set out to become low cost producer in
the industry. Cost advantage depends on economies of scale, preferential access to raw material
or high technology. In cost leadership Virgin company can increase profits by reducing cost or
increase market share by charging low price. This strategy can helps company to attain
sustainability (Chu, Krishna Kumar and Khosla, 2014).
Differentiation- As per this strategy company provides products and services with some
unique features and that is highly valued by buyers. Adoption of this strategy can help Virgin
company to charge premium price for the product.
Cost Focus- Selecting a focused market with little competition and offering lowest price
for offered product can help Virgin company to gain competitive advantage. Focused market will
help to understand dynamics of various consumers and help to fulfil it (Hart, Sharma and Halme,
2016).
Differentiation Focus- Strategy to provide unique products by Virgin company in
focused market leads to strong brand loyalty among consumers. Unique products can help
company to gain one position ahead to competitor (Galbraith, 2014).
17
Illustration 5: Porter's generic Strategies, 2015
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Strategic direction that Virgin needs to follow to operate at large scale is to introduce its
products in international markets. Operating at international level will increase its cost but profits
of economies of scale will be gained by the organisation. As launching in the international
market provides access to various other consumers that belongs to different culture. It is
advisable to Virgin to gain competitive advantage merged with a company that is already well
known in the different markets.
From the available two strategies Bowman's Strategic Clock model is used by Virgin
company. This is because adopting Porter's generic Strategies have some reasonable issues that
may effect success of business that are as follows-
Being expensive: When organisation aims to become cost leader in the industry. Then
this can only be possible when purchase is made at large scale so that profit of quantity discount
can be gained. Purchasing at large scale will effect financial position of the company in negative
manner that is not advisable.
Risky: When product is provide with different features and specifications then it possess
uncertainty of success. Introducing different featured product puts Virgin company into risky
situation that is not advisable.
Using these strategies helps Virgin to set planes for future and developing strategy to
comply with set planes. As Bowman's Strategic Clock model provides various strategies and
following any one of the strategy among them will contribute towards companies success. Long
term objectives of the company become attainable by adopting this strategy. Following this helps
company to survive in long run and gain competitive advantage. When strategies provided in this
model is not followed by Virgin then it may affects companies competitive position and
hindering planning of the company. Operations of the business may fail and losses can be faced
by organisation.
M4 Strategic management plan with tangible and tactical priorities
In present time it is observed that telecommunication sector in UK is growing at fast
speed. Thus it is very important for virgin to maintain its current position and increase market
share. This is done by adopting the strategies of Porter's Generic Model. Adopting cost
leadership strategy gives advantage to offer products at low price and attract more consumers to
buy product. Introduction of new feature makes product different and induces buyers to purchase
18
products in international markets. Operating at international level will increase its cost but profits
of economies of scale will be gained by the organisation. As launching in the international
market provides access to various other consumers that belongs to different culture. It is
advisable to Virgin to gain competitive advantage merged with a company that is already well
known in the different markets.
From the available two strategies Bowman's Strategic Clock model is used by Virgin
company. This is because adopting Porter's generic Strategies have some reasonable issues that
may effect success of business that are as follows-
Being expensive: When organisation aims to become cost leader in the industry. Then
this can only be possible when purchase is made at large scale so that profit of quantity discount
can be gained. Purchasing at large scale will effect financial position of the company in negative
manner that is not advisable.
Risky: When product is provide with different features and specifications then it possess
uncertainty of success. Introducing different featured product puts Virgin company into risky
situation that is not advisable.
Using these strategies helps Virgin to set planes for future and developing strategy to
comply with set planes. As Bowman's Strategic Clock model provides various strategies and
following any one of the strategy among them will contribute towards companies success. Long
term objectives of the company become attainable by adopting this strategy. Following this helps
company to survive in long run and gain competitive advantage. When strategies provided in this
model is not followed by Virgin then it may affects companies competitive position and
hindering planning of the company. Operations of the business may fail and losses can be faced
by organisation.
M4 Strategic management plan with tangible and tactical priorities
In present time it is observed that telecommunication sector in UK is growing at fast
speed. Thus it is very important for virgin to maintain its current position and increase market
share. This is done by adopting the strategies of Porter's Generic Model. Adopting cost
leadership strategy gives advantage to offer products at low price and attract more consumers to
buy product. Introduction of new feature makes product different and induces buyers to purchase
18
these products. All these strategies helps to attain the desired goal to capture large market share.
Capture a large market share provides benefit to survive in long run.
D1 Interpretation of information by applying competitive and environmental analysis
Various methods are used by Virgin in order to analyse its environment and competitors.
Porter's five force model is used to determine the factors that may affect the business, PESTLE
analysis and Andoff's Growth Vector Matrix are used to analyse macro environment in order to
form business strategy and porter's generic model is utilised to manage the business. Main
objective behind the implementation of all these models is to formulate an effective business
strategy and manage the operations of the company so that profits can be maximised in future. It
has also helped the organisation to determine existing and potential growth opportunities.
CONCLUSION
From the above report it is concluded that setting business strategy helps to achieve
specific business objectives and goals. Success of a strategic plan depends upon its contribution
towards business growth and strong financial performance. Business of each organisation works
under macro environment and various external factors have large impact on business decisions.
To understand external environment PESTLE model and Ansoff's growth vector matrix is used.
To increase competitive advantage capabilities of internal factors will be evaluated on the basis
of VRIO model. Porter's five forces model helps to analyse market and provide competitive
advantage. All these models and strategies helps to increase market share and gain competitive
advantage.
19
Capture a large market share provides benefit to survive in long run.
D1 Interpretation of information by applying competitive and environmental analysis
Various methods are used by Virgin in order to analyse its environment and competitors.
Porter's five force model is used to determine the factors that may affect the business, PESTLE
analysis and Andoff's Growth Vector Matrix are used to analyse macro environment in order to
form business strategy and porter's generic model is utilised to manage the business. Main
objective behind the implementation of all these models is to formulate an effective business
strategy and manage the operations of the company so that profits can be maximised in future. It
has also helped the organisation to determine existing and potential growth opportunities.
CONCLUSION
From the above report it is concluded that setting business strategy helps to achieve
specific business objectives and goals. Success of a strategic plan depends upon its contribution
towards business growth and strong financial performance. Business of each organisation works
under macro environment and various external factors have large impact on business decisions.
To understand external environment PESTLE model and Ansoff's growth vector matrix is used.
To increase competitive advantage capabilities of internal factors will be evaluated on the basis
of VRIO model. Porter's five forces model helps to analyse market and provide competitive
advantage. All these models and strategies helps to increase market share and gain competitive
advantage.
19
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20
Books and Journals:
Burlton, R. T., 2015. Delivering business strategy through process management. In Handbook on
Business Process Management 2 (pp. 45-78). Springer, Berlin, Heidelberg.
Chang, J. F., 2016. Business process management systems: strategy and implementation.
Auerbach Publications.
Chu, M. T., KrishnaKumar, P. and Khosla, R., 2014. Mapping knowledge sharing traits to
business strategy in knowledge based organisation. Journal of Intelligent
Manufacturing. 25(1). pp.55-65..
Galbraith, J. R., 2014. Designing organizations. Jossey-Bass & Pfeiffer Imprints, Wiley,.
Hart, S., Sharma, S. and Halme, M., 2016. Poverty, business strategy, and sustainable
development.
Jocovic, M., Melovic, B., Vatin, N. and Murgul, V., 2014. Modern business strategy Customer
Relationship Management in the area of civil engineering. Applied Mechanics &
Materials, (678).
Klettner, A., Clarke, T. and Boersma, M., 2014. The governance of corporate sustainability:
Empirical insights into the development, leadership and implementation of responsible
business strategy. Journal of Business Ethics. 122(1). pp.145-165.
Kossyva, D., Sarri, K. and Georgolpoulos, N., 2015. Co-opetition: a business strategy for SMEs
in times of economic crisis. South-Eastern Europe Journal of Economics. 12(1).
Lai, A., Melloni, G. and Stacchezzini, R., 2016. Corporate sustainable development: is
‘integrated reporting’a legitimation strategy?. Business Strategy and the Environment.
25(3). pp.165-177.
Lehmann, C. F., 2016. Strategy and business process management: techniques for improving
execution, adaptability, and consistency. Auerbach Publications.
Leonidou, L. C. and et.al., 2017. Internal drivers and performance consequences of small firm
green business strategy: The moderating role of external forces. Journal of Business
Ethics. 140(3). pp.585-606.
Oldman, A. and Tomkins, C., 2018. Cost management and its interplay with business strategy
and context. Routledge.
Scarborough, N. M., 2016. Essentials of entrepreneurship and small business management.
Pearson.
Spender, J. C., 2014. Business strategy: Managing uncertainty, opportunity, and enterprise.
Oxford University Press.
Teh, D. and Corbitt, B., 2015. Building sustainability strategy in business. Journal of Business
Strategy. 36(6). pp.39-46.
Torrent-Sellens, J., 2015. Knowledge products and network externalities: Implications for the
business strategy. Journal of the Knowledge Economy. 6(1). pp.138-156.
Online
PESTLE analysis. 2015. [Online]. Available through:
<https://www.murphymarketing.ie/what-is-a-pestle-analysis/>
Ansoff's Growth Vector Matrix. 2019. [Online]. Available through:
<https://www.smartdraw.com/ansoff-matrix/>
20
Paraphrase This Document
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Porter's Five Force Model. 2018. [Online]. Available thorugh:
<https://www.strategicmanagementinsight.com/tools/porters-five-forces.html>
Bowman's Strategic Clock model. 2018. [Online]. Available through:
<https://www.marketing91.com/what-is-bowmans-strategy-clock/>
Porter's generic Strategies. 2015. [Online]. Available through:
<https://www.showeet.com/16/09/2015/charts-and-diagrams/100-powerpoint-business-
model-templates/>
21
<https://www.strategicmanagementinsight.com/tools/porters-five-forces.html>
Bowman's Strategic Clock model. 2018. [Online]. Available through:
<https://www.marketing91.com/what-is-bowmans-strategy-clock/>
Porter's generic Strategies. 2015. [Online]. Available through:
<https://www.showeet.com/16/09/2015/charts-and-diagrams/100-powerpoint-business-
model-templates/>
21
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