Work with others in a business environment – Assignment
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Added on 2021-02-19
Work with others in a business environment – Assignment
Added on 2021-02-19
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Concept of working withothers in a businessenvironment1
ContentsContents...........................................................................................................................................2INTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3a) The sector where organisation operates.............................................................................3b) Description of own responsibilities within the organisation..............................................4c) Comparison of responsibilities across roles within the organisation.................................4TASK 2............................................................................................................................................5a) Outlining meaning of ‘team dynamics’..............................................................................5b) Benefits of working alone to working with others.............................................................5c) Own and team member’s skill audit...................................................................................5d) Ways of working together to make use of individual strengths.........................................6e) Making best use of individual strengths at the time of working with others.....................6f) Provide support to others....................................................................................................7TASK 3............................................................................................................................................7a) Explanation of the benefits of giving and receiving feedback in a business environment7b) Provide others with feedback on achievement of objectives.............................................7c) Positive response against feedback to the manager in form of formal letter.....................8d) Plan creation for improving team performance based on feedback...................................8TASK 4............................................................................................................................................8a) Examples of possible sources of conflict within a team....................................................8b) Identification of ways for resolving conflict within a team...............................................9c) Most appropriate methods to resolve a specific conflict..................................................10d) Ways of preventing conflict from occurring....................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................122
INTRODUCTIONEvery individual has some limits but this saying does not apply on a team. This file isbased on working with other in an external environment(Chang, 2016). Oxford Univeristy is arespected organization and it will be considered for completing the following report. Theassignment will concentrate on own responsibilities and its comparison with other role in theinstitution. Concepts like team dynamics and working alone will also become part of this project.Skills audit of team member will be included in file in order to understand strengths of individualin group. Beside this, importance of getting feedbacks from others and responding them will alsoget covered in the report. Conflicts are part of every team; reason behind there are generationwill be discussed along with their solution in last part of the project. TASK 1a) The sector where organisation operatesOxford University is a prestigious institution where students from many nations takeadmission for getting finest quality of education. It is a Public research university and getsfunding from government. Oxford is operating in education sector, almost 25000 students studyin this institution every year (Craig and Campbell, 2012). It offers courses in various streams likeBusiness, Arts, Science, Literature etc. Being one of the oldest university in world, Oxford isinvolved in various kind of research and they are considered as a leading player in educationsector. The key purpose of this industry is to provide education to children and others who areinterested in learning particular subject. With time, major changes are happening in colleges and other institutes. External factorslike technology, social trends, economic growth of country and globalisation made a huge impacton teaching techniques. Organisations in education sector is considered as vital source promotinginnovative ideas as they are working different areas in order to bring something new in society.Although money is not the main aim of Universities like Oxford but they do get enormousamount of funds for Government and donations. This money is used in providing financial aid tostudents; research is another area where colleges spend available funds. Oxford Universitymainly provide education to undergraduate, post graduate, doctorate students but they also offersome certificate courses. 3
b) Description of own responsibilities within the organisationAs an academic assistant, my responsibilities are not limited to single area. I amaccountable for support counsellors in their day-to-day activity. Whenever they feel that work isnot manageable then I assist them by solving queries that are mainly related to admission. Besidethis, academic assistants are responsible for assuring that faculty members get asked books andother study material in promised time (Forsgren and Johanson, 2014). This task cannot be donewithout understanding exact demand of tutors. Managing inventory of books is very important inUniversity because shortage in supplies may result in delaying research or study sessions. Students in University always have various kind of queries and issues. It can be related toclass timings, study material or maybe overall learning experience. It is my responsibility tomake solve their problem so they can focus on studies and enjoy classroom as well as completecollege life. Sometime, academic assistants have to do brainstorming work where they try tocome up with sustainable ideas relating to teaching methodology, class discipline or universityregulations. I always play crucial role in brainstorming sessions which are connected toimproving teaching methods. Academics manager is my immediate senior and it is my duty toinform him about all the activities that I have done in a week. I submit him a weekly report at thetime of meeting and at the same time, I also present him a short plan regarding my work whichwe will be done in next week (Hasle, Limborg and Nielsen, 2014).c) Comparison of responsibilities across roles within the organisation Academic assistant can be considered as multi-tasking profile but most of the job roles inmarketing, accounts and administration department are based on doing single task. Below iscomparison between my role and responsibility of assistant marketing manager:Course details – Assistant Marketing managers provide information about various coursewhich university is offering to the applicants who are interested in taking admission at Oxford.On the other hand, academic assistant performs the task of answering questions that are asked bythese applicants when they are at the end of admission process. Manage Goodwill – Assistant Marketing manager concentrate on managing externalelements rumour about university, promote achievements of students and alumni etc. AssistantAcademic manager communicate with faculties, administration staff and learner. They try towork as a bridge between them and whenever there is internal conflicts, then play an importantrole in resolving the issue. It helps in promoting positive environment in university. 4
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