Strategic and operational issues in managing conference and banqueting events

Conference and Banqueting Management
TASK B

Strategic and operational issues in managing such an event
There are several issues that occurs in managing event. These are as follows :-
Location- A conference requires a specific location on which it can be
organised. If there is any change in location, then necessary arrangements has to
be done accordingly.
Permission- Before organising conference it is necessary to take permission of
local authority or concerned hotel. If not then it will create a problem. Then,
some other strategy has to be developed.

Cont..
Equipments – The equipments used in conference should be properly checked. Also, a back up
must be there in case of emergency.

An evaluation of the performance and quality review techniques used
Guest evaluation procedure- this will help in taking the feedback of guest
regarding whether they were satisfied with services or not. Also, in this the
process through which services are delivered can be evaluated. This will help
in making changes while providing services.
Venue appraisal – this will help in analysing how the location of venue has
been chosen. If more people have visited then expected it means venue
location selected is perfect.