Conflict management.

Conflict management 0
Conflict Management Techniques
Student’s Name
4/10/2019

Conflict management 1
Introduction
Conflict management refers to the ability to identify the conflicts and handle them
fairly, rationally and professionally. Conflicts are the natural part of the workplace however it
requires a person who effectively understands the conflicts and develops the creative
solutions to resolve them (Rahim, 2017).
Techniques for managing conflict
Collaborating strategy
The collaborative strategy involves assimilating the ideas given by multiple people. It
is time-consuming because it involves multiple people but provides a constructive solution
that is favourable for all. It provides a solution that is acceptable to everyone (Prause &
Mujtaba, 2015).
Competing strategy
This strategy is known as a zero-sum game strategy in which one party wins and the
other party loses the game. The people who are highly confident opt for this strategy. This
strategy is applied to emergency situations. For example, the business owner gets the benefit
from this strategy at the time of crisis. It will turn to cut-offs, layoffs (Prause & Mujtaba,
2015).
Compromising strategy
Under this strategy both the parties of the conflict have to give up their elements to
reach a solution that is acceptable by all. This conflict mostly arises when both parties hold