Conflict Management - Assignment
Added on 2021-02-20
23 Pages5291 Words31 Views
Research Project
ContentsChapter 1: Introduction....................................................................................................................1Introduction..................................................................................................................................1Background..................................................................................................................................1Research Problem........................................................................................................................1Research Objectives.....................................................................................................................2Research Question.......................................................................................................................2Research Purpose.........................................................................................................................2Scope of Research........................................................................................................................2Research Hypothesis....................................................................................................................2Attributes of research work.........................................................................................................3Rationale of topic.........................................................................................................................3Chapter Preview...........................................................................................................................3Time Framework.........................................................................................................................4Chapter 2: Literature Review...........................................................................................................7To analyse requirement of implementing conflict management practices in an organisation.....7To identify different methods that aid in managing conflict situation in an organisation...........7To determine effectiveness of conflict management in order to enhance productivity...............8Chapter 3: Research Methodology..................................................................................................8Research question or hypothesis..................................................................................................8Chapter 4: Data Finding, Analysis and Discussion.......................................................................12Chapter 5: Conclusion, Recommendations and Anticipated Limitations......................................18Reflection...................................................................................................................................18Recommendation.......................................................................................................................19Limitation..................................................................................................................................19Conclusion.................................................................................................................................19REFRENCES.................................................................................................................................20
Chapter 1: IntroductionIntroductionConflict management refers to process or ability of a manager which helps them inidentifying the conflict and handle it effectively, fairly and sensibly in an organisation. The mainaim of conflict management is to increase learning as well as group outcome which help inenhancing performance and effectiveness of organisation. Along with this it will also help inmaintaining effective working condition which increases productivity of employees that leads toattainment of goal and objective properly (Binder, 2016). Organisation taken for this assignmentis The River Cafe which is situated at Borough of Hammersmith and Fulham, London, UnitedKingdom. It is owned and operated by Ruth Roger and Rose Gray and it is specialised in Italiancuisines. The main aim of conducting this research is to identify various ways which helprespective cafe in managing conflict in proper manner so that it will leads to enhancement inproductivity and profitability. For this researcher develop questioner and collect information aswell as data for identifying proper information about the topic. BackgroundConflict management is described as a procedure or method which is adopted by a formmanager in order to develop and maintain proper working environment which have minimumconflict situation. The River Cafe is operated by Ruth Rogers and Rose Gray and it is situated atBorough of Hammersmith as well as Fulham, London, United Kingdom. It provide variety offood and drinks but it is specialised in Italian cuisines and fine wine which will be serve at airyriverside location. It is also consider as classic Italian restaurant which offer its food as well asdrinks with outdoor dining. Research ProblemResearch problems and issues refer to hurdles which are face by researcher duringconducting research that can be related to technique, process, funding, data collection methodand many more (Booth, 2015). Due to these problems outcome of research can be get affected innegative manner. While conducting this research researcher faced various problems such aspeoples are not responding properly, lack of proper books and journals, lack of funding andmany more. Along with this researcher also face issues related to time duration which are givenfor conducting research on respective topic. 1
Research Aim“To identify ways through which an organisation can manage conflicts situations in orderto enhance productivity.” A study on The river cafe.Research ObjectivesTo analyse requirement of implementing conflict management practices in anorganisation. To identify different methods that aid in managing conflict situation in an organisation. To determine effectiveness of conflict management in order to enhance productivity.Research QuestionWhat are the requirements of implementing conflict management practices in anorganisation? What are the different methods that aid in managing conflict situation in an organisation? What is the effectiveness of conflict management in order to enhance productivity?Research PurposeThe main aim of conducting this research is know about the topic i.e. ways which areused can be used by a company in order to conduct conflict management in effective manner(Bryson, 2018). Through it researcher able to identify as well as understand about conflictmanagement and its effectiveness. Along with this The River Cafe also able to identify variousways through which they can manage conflict at their work place in effective manner. Scope of ResearchIt refers to scope of topic on which research is conducted and through it its effectivenesscan also be determine. It is determined on major three levels i.e. environment, organisational andmarketing. Research topic for respective project is various ways through which management ofrespective company able to manage conflict situation which help in enhancing productivity ofemployees that will also improve profitability of company. Research HypothesisIt refers to systematic statement which is created by researcher which is based onoutcome of the research or experiment that is conducted by project manager (Daft, 2015).Research hypothesis of respective research is that through it management of The River Cafe ableto know about diverse ways through which they can manage conflict at a workplace which help2
them in improving their productivity ratio. This will also help in enhancing profitability ratio aswell as market shares. Attributes of research workAttributes of research work refers to method which can be used by a researcher in orderconduct research properly so that they attain their aim as well as objective effectively. Rationale of topicIt refers to methods which are mostly adopted by a researcher in order to attain itsresearch objective (DeCenzo, 2016). Through it The River Cafe able to maintain proper workingcondition which reduce conflict situation at workplace and by it they also able to enhance theirproductivity as well as profitability ratio. Chapter PreviewProject title“To identify ways through which an organisation can manage conflicts situations in orderto enhance productivity.” A study on The river cafe.BackgroundConflict management refers to technique which is adopted by a company in order toreduce conflict situation at their workplace. Through which they able to develop proper workingenvironment where employees feel motivated and satisfied that will help in enhancing theirproductivity ratio (Hahn and et. al., 2015). The River Cafe run by Ruth Rogers and Rose Grayand it is specialised in Italian cuisines and fined wine. Respective cafe is situated in London,United Kingdom as well as it offers their foods and drinks at riverside location. Research QuestionsWhat are the requirements of implementing conflict management practices in anorganisation? What are the different methods that aid in managing conflict situation in an organisation? What are the effectiveness of conflict management in order to enhance productivity?Research ObjectivesTo analyse requirement of implementing conflict management practices in anorganisation. To identify different methods that aid in managing conflict situation in an organisation. 3
To determine effectiveness of conflict management in order to enhance productivity.Research MethodologyIt refers to method or techniques which are used by researcher in order to conductresearch in effective manner. Through this they also able to collect data as well as information inproper way that help in getting effective outcome (Hakansson, 2015). There is various type ofresearch methodology which is used by project manager for collecting data. In respect of thisresearch, researcher use primary method and qualitative method. TimescaleIt refers to time duration which is required by research in order to collect data andconduct research in effective manner. In respect of this research researcher required 4 months forconducting research on respective topic in effective manner. Resources It refers to resources which are required by a company researcher in order to accomplishtheir research in effective manner in given time duration. Resources which are required byresearch in order to conduct effective research are skilled employees, trained labour, tools andmany more. Time FrameworkGantt ChartIt is define as a graphical presentation in the form of bar chart which display the start aswell as finish dates of various projects such as resources, milestones, duty and dependencies.These Gantt charts helps in identifying projects that have been executed and does not start theother task until prior task are completed (Hartley, 2013). In addition to this it also observepotential gridlock and examine task that has been excluded. These Gantt chart are mainly usedby project managers, CEOs, work managers, general managers and so on. 4
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