Consultancy in Practice

This assignment focuses on the evaluation and reflection of the learning process and skill development during team solving assignments. It discusses the new skills and knowledge gained, as well as areas for further improvement. The assignment also includes an action plan to fill the identified skill gaps.

Consultancy in Practice
Table of Contents

INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
Reflection on learning process and evaluation of skill development.....................................1
Task 2...............................................................................................................................................3
THREE skills gaps and areas for further development..........................................................3
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................6

INTRODUCTION
The current assignment is based on evaluation and reflection on the process and learning
made during the team solving assignment of business problem. The reflection is based on the
experience and learning get during analysis of Hospitality industry of UK along with the impact
lead by COVID-19 and sudden shut down on the performance of Hospitality industry of UK and
its Neighbouring Country New Zealand. This assignment comprises of a discussion about the
new skills and learning developed and enhanced by current project along with new findings and
knowledge get during the course of project. Further, a discussion about improvement in
confidence and use of this learning for future career is also made. At last, three skills gaps and
areas of improvement are also evaluated along with a proposed action plan to fill these gaps
through developing these skills.
Task 1
Reflection on learning process and evaluation of skill development
The current task is based on reflection about the learning and experience get by me during
taking part in and having worked as a team for solving business problem. The experience of
working in a team was quite knowledgeable and full of learning experience which leads to
development of better understanding and learning in me about the hospitability industry and the
impact seen on its performance due to sudden lock down and shutdown created by COVID-19. A
better comparison and evaluation was made by me in the circumstance and changes lead by
COVID-19 on economy of UK and its neighbouring country New Zealand.
During course of current investigation many skill and capabilities are enhanced as a result of
team working and gathering of information for study. The most vital and important skill that get
improved during taking part in current team solving activity was my communication skill and
being working in a team it is essential and vital to communicate and interact in an effective way
to share relevant thoughts and have clear discussion on vital ideas and key information of
project. For instance, during course of current team project, I need to discussion and planned out
many activities like discussion in relevant sources for collection of data which requires effective
communication and interaction with my team members, thus my communication and other
interpersonal skills got improved with current project and team assignment (Effective Team-
Working Skills, 2020). Apart from this, management of time and effective organisation of task
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was also vital capabilities and skills that were learnt and developed by me during the course of
current team assignment as it time management skills are learnt to ensure timely completion and
effective understanding of work. On the other hand, my planning and organising skill are got
improved and more developed while making coordination and ensuring proper balance with team
activities and other members that is vital for achievement and completion of problem solving
assignment. Further, problem solving and effective decision making skills were also got
improved and developed during current team study as the assignment was based on evaluation
and analysis of problem along with leading effective solution and ways to overcome that
problem thus, vital decision making skill and problem solving attitude was required by me and
my team members.
During current team assignment many new learning and knowledge was get and learnt by
me about which I was not having any clue or idea before this assignment. I got to develop a
better understanding and knowledge about the Hospitality Industry and its impact on
development and performance of economy through generating more employment and giving
boost to tourism and entertainment sector. Apart from this, the main learning and knowledge
gathered by me during course of current investigation was based in the problem statement of
assignment which comprises analysis of Impact of COVID-19 on performance of Hospitality
industry along with the main challenge and loss of revenue faced by Hospitability industry due to
sudden lock down. A better comparison of facts between the impact of COVID-19 on economy
of UK and its neighbouring country New Zealand was also learnt and evaluated by me from
current assignment and a better understanding about the fact that the GDP of UK is affected in
most hazardous manner by the great Lockdown of 2020 as compared with global financial crisis
of 2009 which has left a larger number of people unemployed and a large number of hospitability
business and other organisation are facing a big threat of shut down. Finally a better learning and
understanding about the people’s preference on going out to places like gyms, gardens, lodges
and other public places was also made by me. Apart from this, the most vital learning and new
information got by current team assignment comprises of analysis of effective ways like
adopting work from home, small and varied short shifts and other anti anxiety measures and
effective promotions and advertising to overcome this situation of global pandemic in an
effective and more viable manner.
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Having a part of a team and working on a project to solve a business problem lead to a
positive impact on development and enhancement of my confidence level as I got an opportunity
to communicate and interact with other people which boost my morale and confidence level.
Leading out a research work and collecting information with the help of survey also enhanced
the authenticity and reliability of my work which again leads to a boost and uplift my confidence
level through leading more belief in myself and making me recognised about my skill and
capabilities. Further, improvement in my communication skills along with effective organising
and decision making capabilities also leads to better confidence level to perform a work or
assignment with more efficiency in future.
The learning and development of skill lead by current assignment ensures a better future
and career development for me as effective communication along with enhanced confidence
level will support my performance during interview and other entrance exam for jobs to have a
better a career and future. Further, improved organisation and decision making skill also support
my career through lading better problem solving capabilities to face challenges and obstacles of
life in more better manner. At last, time management skill makes me more efficient and punctual
towards my work which would lead to enhancement in my efficiency and performance level to
support better career development and growth in future.
Task 2
THREE skills gaps and areas for further development
Overall having worked as a part of team solving assignment leads to better development of
my communication, decision making, problem solving and other interpersonal skills along with
enhanced knowledge and understanding but still some gaps and areas for further improvement
are also indentified by me. A discussion about these skill along with action plan to have
improvement in these areas and skill following plan of action is lead out by me:
Plan of action
Objectives
( areas for
further
development)
Gap indentified Success criteria
wanted to
achieve
Time Frames Resources and
action taken
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Improvement in
Leadership skills
Lack of guidance
and direction to
achieve set team
goals and targets
Leading
Effective
guidance and
coordination in
team members to
achieve desired
targets in better
manner.
Around 4-5
months
Taking effective
training and
learning on
leadership
models and
approaches.
Better
application and
implication of
leadership
theories and team
building models
like Belbin Team
roles to ensure
better
coordination and
efficiency of
team for
achievement of
set targets.
Development of
information and
communication
(ICT) Skills
Lack of effective
presentation and
communication
of facts due to
inefficient
knowledge about
use of computer
software and
application.
Better
presentation and
communication
of assignment
through making
use of computer
software and
effective
presentation
application.
Near about 6
months
Leading better
training and
courses for
improving
knowledge about
computer
software along
with better
practical
application of
presentation and
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animation
software over
computer
network for
effective
presentation and
collection of
surveyed facts
and information.
Improvement in
time
management
skills
Lack of
efficiency and
overlapping of
work during
current team
solving
assignment
To ensure more
efficiency and
timely
completion of
task without any
kind of
overlapping and
chaos in work.
6 months The action plan
to overcome
issues of time
management
comprises better
application of
statistical and
time
management tool
like work break
down structure
(WBS) and Gantt
chart which
ensures and leads
to more
systematic
presentation of
task to reduce
overlapping of
work and ensures
effective time
frames for timely
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completion of
task.
CONCLUSION
On the basis current assignment a conclusion can be made about the learning gained through
taking part in team problem solving activity. It has been also summarised that working in team
leads and ensures development of better communication skills by the way of leading effective
interaction with team members. Further, a summarisation is also made that effective decision
making and organising skill is also lead by team activity and preparation of an assignment. At
last, a conclusion can be drawn that plan of action is prepared by an individual to fill identified
gap and ensure further development of skills.
REFERENCES
Books and journal
Sokol, M.B., 2020. Mindful design of the sole-practitioner consultancy. Consulting Psychology
Journal: Practice and Research. 72(1). p.27.
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File, K. and Schnurr, S., 2020. Towards an Understanding of Linguistic Consultancy: How Do
Linguists Approach the Task of Evaluating Sociolinguistic Practice in Consultancy
Sessions?. In Professional Communication (pp. 291-310). Palgrave Macmillan, Cham.
Koendjbiharie, S. R., 2020. The distinct value of humanities students to employers in student
consultancy projects. Industry and Higher Education, p.0950422220909795.
Mackie, R. and Roberts, G., 2020. Consultancy as a Career in Late Nineteenth and Twentieth
Century Britain. Ambix. 67(3). pp.214-233.
Lenz, R., Schormüller, C. and Glückler, J., 2020. Legitimation strategies in an emerging field:
family firm succession consultancy in Germany. Zeitschrift für Wirtschaftsgeographie.
64(2). pp.58-73.
Darics, E., 2020. The Relevance of Applied Linguistic and Discourse Research: On the Margins
of Communication Consultancy. In Professional Communication (pp. 47-64). Palgrave
Macmillan, Cham.
Álvarez Mejía, M. A., 2020. The conciliation as a social function in the conciliation centers of
the law consultancy places.
Online:
Effective Team-Working Skills. 2020. [Online] Available Through:<
https://www.skillsyouneed.com/ips/team-working.html >.
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