Consultancy in Practice: Reflection on Skill Development and Future Growth

This report covers the reflection on the development of skills, gained knowledge, increased level of confidence and future development. It also identifies three skills gaps and proposes a plan of action for future growth.

Consultancy in Practice
1

Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
Skilled developed or enhanced...............................................................................................3
Development in myself...........................................................................................................3
Level of confidence ...............................................................................................................4
Future development ...............................................................................................................4
Task 2...............................................................................................................................................5
Identifying three skills gaps ...................................................................................................5
Propose a plan of action.........................................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8
2

Introduction
Global mega tends for rising different platform and make systematic changes as per the
role of technology, climate change, demographic shifts and many other process that make an
impact on the skill and work style demands. When an individual is working in a team at their
workplace, then they are needed to developed different skills and knowledge for understanding
about the concepts. This report covers the reflection on the development of skills, gained
knowledge, increased level of confidence and future development (Cai, 2021). I am working as a
cleaner supervisor in metro bank with the team of two more people. This reflection report is
helpful for analysing my performance in the team and solve the business problem which I faced
at my workplace. In last I identify the three skills gaps or area which I needed to be improved for
the growth of future development. Furthermore, with the use of plan of action I try to fill these
gaps in the future development area.
Task 1
Skilled developed or enhanced
Having a position of cleaner supervisor in Metro bank, is very helpful for the growth and
development of mine. I identify the different skills which I used and developed during the
process of completing my job responsibilities. I have gained the leadership skilled and always try
to achieve my goals in the specified time period. At metro bank, I have analysed different type of
problems which can be analyse systematic changes in an effective manner. I gained some
effective skills which are helpful for me and enhanced my future activities in an effective
manner. I have developed coordination, which help myself to coordinate with others and gain
their trust in an effective manners. Another skill that I developed is make effective service
orientation and help the people who are facing issues. In last I think I have developed judgement
and decision making skills which are helpful for making effective decisions and get benefits for
the most appropriate ones (Hendriarto and et.al., 2021).
Development in myself
In the starting, I have no idea about how to review the other works, how to maintain them
and how to use the machinery that are used in the process of cleaning. With the help of skill sets,
I have developed the various knowledges, abilities and experience that could be beneficial for the
growth of my professional development. I analyse the different skills set that make a growth in
3

my profession of supervising the team. Customer service, Organisation, Time management,
Collaboration and Problem solving approach. These all skills are considered under the skill set
development (What Is a Skill Set?, 2021). During the process and as the time spent, I have gained
the specified knowledge about the above mentioned process. I tried to identify the issues and
gain more knowledge related to appropriate knowledge and perspective to grow and use
systematic approaches in different ways. I research on the materials, machinery and team work
skills (Makhachashvili, 2021). So that, I am able to communicate with my team members and
resolve their issues while working in a team. At the initial stages I am afraid with the working
responsibilities and completing my role in an efficient manner. But now, I am able to do my own
task with appropriate job description and gained specified information in an effective manner.
Level of confidence
When I completed my assigned task and responsibilities in an effective and completed
then I feel motivated and confident. For improving different platform and make systematic
changes for improving confidence. I have gained different confidence that are helpful for
challenging nature and improve my confidence while improving on my own skills and abilities.
This is beneficial for the activities to learn different platform and gained knowledge that helps
myself for feel confident and enhancing my growth. Further, metro bank provide the training and
development session for provide the growth in business activities and solve the business
problems. As my main responsibilities are related to manage my team workers task, ensure that
everyone wear the mask and disinfectants the things as per the rules of WHO. All of these
activities and successful nature of my job roles are helpful for completing challenge and motivate
myself and build the level of confidence for future development (Mellander and Florida, 2021).
Future development
These learning which I have mentioned above are helpful for me to make my career more
successful. I have learned different things while associated with the supervisor position, as it help
myself for make a coordination with team members, considered the effective decision making
policies and achieve applicabilities to work in an systematic ways. This job role provide me the
significant aspects and growth in the context of an educator, as this job provide the relevant
knowledge and opportunities for the different platforms. Being a sponsor, coach, consular and a
director of the department. All of these help for the me to make a systematic and approachable
future development in appropriate manner. Further, this jobs analyse my skills and enhance these
4

skills in an effective ways. I can applied for the senior position in the same or different company
while gaining the experience of supervising the team and manage the team in an appropriate
manner.
Task 2
Identifying three skills gaps
Skills gap is the activities, which is phrase used to describe the the main difference the
skills an employer wants and those that are present in the workers which are available for the job.
Different employer find the different skills gap in the company as per their needs and job
requirements. Skills gap or area can be related to the the unwanted turnover, shortage of
qualified workers, shortage of experienced candidates or the low skilled jobs availability
(Nascimento Junior and et.al., 2021).
 Critical Thinking: Critical thinking and problem solving approach is the ability to work
independently and find the solution of the problems in a very critical ways. With the use
of STAR model, I analyse the major challenges and gain systematic growth for
understanding the nature in an effective ways. With the use of this approach I am able to
understand the business problem and provide sufficient and reliable applications to make
systematic growth in the future business use. The need to work in an systematic way I try
5
Illustration 1: Four Types of Skills Gaps, 2021

to develop this skills and gain the appropriate knowledge in an effective manner (Qader
and et.al., 2021)
 Stress tolerance: A leaders should have the ability to manage his or her stress in an
effective manner. For this they try to never make a bad impact of their own stress on the
other team members. In order to gain the stress tolerance ability to thrive in different
situations and change with different uncertainty, performance demands and change in
management (Loveall and Barton-Hulsey, 2021). I try to gain the challenge and make
systematic growth in analysing the challenge and provide appropriate growth in stress
tolerance subjective in suitable manner.
 Communication: This is the most important skills which are needed and used by the
organisations but the employer feel gaps in finding this skill. I analyse that good
communication is the process for understanding the behaviour and encourage the better
understanding within the team work (Cabrero, Sanmartín and Segura, 2021). This is one
of the most important thing to developed and resolve the conflicts and try to respect,
inspire and make an allocative ideas for the flourish nature and development in the team
management process. I tried to work and make systematic growth while using proper
formal and informal communication and achieve growth in the same (Four Types of
Skills Gaps: Are You Attacking the Right One?, 2021). But at the same time, I feel to gain
more strategies and skill for using this to enhance my future growth.
Propose a plan of action
An action plan is the activity which contain the list of skills and its steps that must be
taken for achieving a specific goal in future. The main purpose of this is to arrange the resources,
formulate the time plan and determine the resources in an effective ways (Todorov, 2021).
Skills needed to be
improved
Action taken Confidence level (1-5
scale, 1 is low and 5 is
high)
Time taken
Critical thinking For improving this
skill, I tried to work
and think in different
situation in different
3 This skills takes nearly
6 months.
6

manners.
I try to learn and gain
information with
different leaders and
their plan of action.
Improve
communication
For this I try to change
my way of talking,
management with my
team.
I try to learn in
different possible
communication
channels and sole
them with effective
ways.
4 This skill takes
approximately 8
months.
Stress tolerance I try to influence from
others and make
systematic change in
my own lifestyle by
applying healthy life,
yoga and meditation.
4 This skills require
nearly 12 months for
getting efficient
improvement.
Conclusion
From the above report it is analysed that, skills development is the effective process
which are used to make appropriate development in an effective manner. Skill development and
managing team is that basic need which is useful for the the individual for personal and
professional growth. This show that having the position of supervisor in a team is able to analyse
their own skills, growth cooperation, stress tolerance and have the power to initiate the process
within the organisation. All of these make the growth in personal and professional development
and stages of life and gain appropriate power for the future development.
7

References
Books & Journals
Cai, P., 2021. Thinking skills development in mobile learning: The case of elementary school
students studying environmental studies. Thinking Skills and Creativity, 42, p.100922.
Hendriarto, P., Mursidi, A., Kalbuana, N., Aini, N. and Aslan, A., 2021. Understanding the
Implications of Research Skills Development Framework for Indonesian Academic
Outcomes Improvement. Jurnal Iqra': Kajian Ilmu Pendidikan, 6(2), pp.51-60.
Makhachashvili, R., 2021. Interdisciplinarity and Skills Development in Final Qualification
Assessment: Survey Study for European and Oriental Languages Programs. Journal of
Systemics, Cybernetics and Informatics, 19(3), pp.37-48.
Mellander, C. and Florida, R., 2021. The rise of skills: Human capital, the creative class, and
regional development. Handbook of regional science, pp.707-719.
Nascimento Junior, J.R.D.A.D., Freire, G.L.M., Moraes, J.F.V.N.D., Fortes, L.D.S., Oliveira,
D.V.D. and Cronin, L.D., 2021. Does life skills development within sport predict the
social behaviours and sports values of youth futsal players?. International Journal of
Sport and Exercise Psychology, pp.1-15.
Qader, K.S., Ismeal, B.A., Aziz, H.M., Hamza, P.A., Sorguli, S., Sabir, B.Y., Anwar, G. and
Gardi, B., 2021. The Effect of Human Resources Management Skills on Accounting
Information Quality in Kurdistan Public Sector. Journal of Humanities and Education
Development (JHED), 3(3), pp.131-143.
Todorov, T., 2021. Mapping, Development and Validation of Skills in Bulgaria –Trends and
Perspectives. Ikonomiceski i Sotsialni Alternativi, (1), pp.106-120.
Cabrero, J.D.B., Sanmartín, M.C. and Segura, L.R., 2021. Digital skills as a vehicle for
university organizational culture. Revista Latina de Comunicación Social, (79), pp.17-
33.
Loveall, S.J. and Barton-Hulsey, A., 2021, August. Reading skills in Down syndrome:
implications for clinical practice. In Seminars in Speech and Language (Vol. 42, No.
04, pp. 330-344). Thieme Medical Publishers, Inc..
Online
Four Types of Skills Gaps: Are You Attacking the Right One?, 2021. [Online]. Available
through: <https://www.smartworkforcestrategies.com/four-types-skills-gaps-attacking-
right-one/>.
What Is a Skill Set?, 2021. [Online]. Available through:
<https://www.thebalancecareers.com/what-is-a-skill-set-2062103>.
8