Importance of Workforce Diversity and Employee Engagement in an Organization

CONSULTANCY REPORT

Executive Summary
This report explains about the importance and benefits associated with workforce
diversity and the implementation of employee engagement in an organization. This report also
covers key strategies that can be used by the Schwartz Group in order to deal with the challenges
it is facing.

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Concept of diversity.....................................................................................................................1
Potential business benefits of diversity strategy..........................................................................2
Recommendation to implement diversity in business.................................................................3
Employee engagement and its dimensions..................................................................................4
Benefits of employee engagement strategies...............................................................................5
Recommendation to implement employee engagement strategy.................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Workplace diversity refers to the people with different backgrounds, race, religion,
gender, thoughts and ideologies etc. Diversity has become a very important issue for the
organisations to consider for running its business successfully. By using diversity company can
improve its productivity and efficiency positively. It will improve the organisation's reputation,
creates a great place to work among its employees, provides new perception and ideas. Along
with workforce diversity, employee engagement is also an important part of the organization.
Employee engagement helps the organization in building a strong relationship with the
employees. It results in number of benefits but the core benefits is that it helps in improving the
employee's motivation level, increases interest in the work, creates the feeling of belongingness
among the employees. It makes employees involved in the work which results in achieving the
organizational goals effectively. Present report deals with Schwartz Group which is a privately
held organisation that is based in UK. It has the main business of providing insurance services.
The organization is having two divisions, that is, domestic and corporate. The domestic division
is offering car, home and life insurance and also undertakes call centre services. The corporate
office deals with providing insurance services to commercial property owners. It has been
dealing with the workplace diversity issues pertaining to the pay gap between men and women
and also providing jobs to disable people, lower employee satisfaction level, low morale and
high employee turnover rates etc. The report will provide a complete information about the
diversity and its importance for the organisation. This will also involve recommendations for
implementing the diversity strategy in the organisation. It will also be providing about the
employee engagement and the benefits of employee engagement strategy with relevant
recommendation.
MAIN BODY
Concept of diversity
Diversity refers to understanding every individual as unique and to recognize the
individual differences. It could be along dimensions of ethnicity, race, sexual orientation, gender,
age, socio economic status, religious beliefs, ideologies and other beliefs (Adobor, 2019 ). It is
defined as exploration of the differences in a positive, safe and for nurturing the business
environment. It is intended to understand one another and to move beyond the simple tolerance
for embracing & celebrating rich dimensions of diversity in individuals working in organisation
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