Contemporary business communication Literature Review 2022

Running head: HUMAN RESOURCE MANAGEMENT
Contemporary business communication
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HUMAN RESOURCE MANAGEMENT
Table of contents
Introduction................................................................................................................................2
Job Advert Folio Analysis..........................................................................................................3
Literature review........................................................................................................................4
Findings and results....................................................................................................................7
Discussion..................................................................................................................................8
Skill one...............................................................................................................................10
Skill two...............................................................................................................................13
Conclusion................................................................................................................................17
References................................................................................................................................18
Appendices...............................................................................................................................20
Appendix 1...........................................................................................................................20
Appendix 2...........................................................................................................................21
Appendix 3...........................................................................................................................22
Appendix 4...........................................................................................................................23

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Introduction
Human resource management is one of the essential aspects for executing the tasks in
an efficient and effective manner. This type of management is applicable in all of the
disciplines including management settings, educational institutions and others. Management
of the personal skills, abilities and competencies is considered to be vital for attaining
personal development, which is an agent in terms of upgrading the professional capabilities.
Within this, Assiter, (2017) mentions about the transferrable skills, employability skills, soft
skills, generic skills and key competencies. Transferrable skills reduce the knowledge gaps,
enriching the preconceived skills, expertise and knowledge needed for penetrating into the
professional field.
If the example of management settings is considered, human resource management is
an important aspect for governing the operations. Typical evidence of this lies in the job
advertisements, which are levied for attracting large number of clients and customers for
increasing the sales revenue and the profit margin. If the job role of Human Resource
Manager and Operations Manager is considered, it is seen that the advertisements consists
of the skills, which would make the candidates eligible for the post. Within the
advertisements, Carvalho, (2016) states that experience is one of the vital issues, which
determines the competencies and capabilities of the candidate in handing the duties and the
responsibilities.

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Fig: Job advertisements for Human Resource Manager and Operations Manager
Job Advert Folio Analysis
Job advertisements like the above are assistance, in terms of enhancing the
professional business communication with the clients and the customers. In case of the post
of Human Resource Manager, the skills and experience needed are:
 Communication skills
 Organizational skills
 Decision-making skills
 Training and development skills
 Budgeting skills
 Empathetic skills
If a candidate is to apply for the post of Human Resource Manager, expertise in the
following areas is needed in the field of governance and control. As per the arguments of
Nägele and Stalder, (2017), sound knowledge of the current trends in the market is also
needed for enriching the preconceived knowledge. External research is one of the means for
broadening the knowledge horizons and creative thinking skills and judgmental capabilities.

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HUMAN RESOURCE MANAGEMENT
The transferrable skills in this context are employee relations, performance management,
team work, collaboration and others.
On the contrary, the following skills are needed in case of the operations manager:
 Fluent communication
 Motivational skills
 Negotiation skills
 Organizational skills
 Awareness about the specific needs, demands and requirements of the clients and
the customers
In this case, the experience needs to be concrete in the areas of management,
operations and leadership.
Literature review
According to the arguments of Assiter, (2017), transferrable skills have been defined
within the educational setting of higher education. The perspective applicable in this case is
that of a post modern, where the necessary skills are transferred from teachers to the students.
One of the interesting aspects in this context is that of the Student Enterprise, which is like a
forum, catering to the development of the transferrable skills of the students. Through the
propositions of Carvalho, (2016), impact of problem based learning on transferrable skill
development has been projected. The major drive behind this is to cope up with the rising
demands of transferrable skills in higher education. In this case, management education is
considered, where problem based learning (PBL) is a prime necessity for enhancing the
problem solving skills, critical thinking skills and teamwork skills.

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Nägele and Stalder, (2017) enhances the awareness of the readers by providing an
insight into the basic fundamental concepts behind transferrable skills. In this context,
transferrable skills have been defined as those skills, which assist the individuals to manage
the situations, which they encounter. Along with this, transferrable skills have been portrayed
as an essential element for penetrating into the professional field. Nägele and Stalder’s
arguments act as a primary source of information for the students pursuing higher education
and intending to penetrate into professional fields. Janakiraman, (2018) proposes that
transferrable skills enable the candidates to get better placement into the business schools,
which prepares them for dealing with the challenges, which prevail in the current competitive
scenario.
In the revelations of Theguardian.com (2019), transferrable skills act as an agent for
attaining career enhancement. This source is assistance for the candidates in terms of
identifying their transferrable skills, so that they can enhance their personality. Specific
mention can be made of the question, “what strategic value do I have to offer?” is the main
essence of this article in terms of enhancing the transferrable skills. In this speculation, the
critical thinking skills are enhanced, as the individual considers the available and the
alternative skills, which can be applied for effectively dealing with the situations.
Clokie and Fourie, (2016) attach an interrogative parameter into the context by
pondering on the skills, which are taught to the undergraduate students. The propositions of
Assiter, (2017) are an answer to the posed question. According to the current curriculum of
the business schools, the graduate students are provided with various and wide ranging
options in the courses. Along with this, they are also taught skills like problem solving,
critical thinking, communication, which is an effective initiative towards enhancing and
concretizing the experiences through the upgradation of skills, abilities and competencies.