Contemporary Themes in Hospitality Industry

CONTEMPORARY THEMES
IN HOSPITALITY
INDUSTRY

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1 ...........................................................................................................................................2
P1 The different types of business in the hospitality industry and the diverse products and
services they offer.......................................................................................................................2
P2 Examine range of operational and functional departments within chosen business..............2
P3 The contribution of hospitality industry to local, national and international economies.......2
TASK 2 ...........................................................................................................................................3
P4 Investigate a range of different operational roles within the hospitality industry.................3
P5 Examine the skills required for roles within hospitality industry and current shortages.......4
TASK 3 ...........................................................................................................................................5
P6 Assess the political,economic and environmental factors that affect the development of
organisation operating in hospitality industry.............................................................................5
P7 Undertake a SWOT analysis for hospitality business and review how this can inform the
decision-making process.............................................................................................................5
TASK 4 ...........................................................................................................................................5
P8 The implications of current and potential trends in the hospitality industry providing range
of examples.................................................................................................................................5
CONCLUSION ...............................................................................................................................5
REFERENCES................................................................................................................................7
1

INTRODUCTION
Hospitality industry mainly includes various activities which are related to the service
industry. These generally includes food and drink, event planning, cruise line, etc. This type of
sector generally deals with different type of people for operating their day to day operations. The
competition level in this type of industry is very high. Due to this it becomes necessary for the
organisations to make plans for attracting large number of customers(Ban, 2012). The
organisation chosen for this report is Whitbread which is one of the biggest multinational hotel
of UK. Major topics Covered in this report are various types of business, the products and
services they offer, range of operational and functional departments and the contribution of
hospitality industry to local, national and international economies. The political, economic,
social and technological factors will also be analysed which directly or indirectly affect the
development of organisations. With the help of SWOT analysis organisation will also be able to
take better decisions for the future course of action.
TASK 1
P1 The different types of business in the hospitality industry and the diverse products and
services they offer.
Covered in Poster
P2 Examine range of operational and functional departments within chosen business.
Covered in Poster
P3 The contribution of hospitality industry to local, national and international economies.
The hospitality industry is one of the fastest growing industry and it is also contributing in the
GDP of the country. Hospitality industry is contributing to the growth and cultural environment
of the world. The focus of hospitality industry is to expand its services at global, national and
local level. Restaurants and travel sector plays a major role in the growth and success of this type
of industry. Approximately 700 million tourists travel to various parts of UK and its annual
growth rate is of 4.9%. Hospitality industry is also able to provide employment opportunities to
the individuals of UK. This means with the help of hospitality industry employment can be given
to almost 2.5 million people. Due to increase in growth and expansion of hospitality industry
many food chain retailers such as McDonald's, Burger King have opened their stores where large
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