This presentation discusses the different types of businesses within the hospitality industry, operational and functional departments in The Dorchester London, contribution of the hospitality industry to the local, national, and international economy, interrelationship between operational and functional departments, franchising and licensing agreements that influence the global development of the hospitality industry, implications of current and potential trends, evaluation of Dorchester London to develop products and services that will meet current trends, and external factors impacting the hospitality industry. The presentation includes a case study on The Dorchester London.