The Contemporary Hospitality Industry: Services, Departments, and Contributions
VerifiedAI Summary
This report discusses the different services offered by the hospitality industry, the interrelationship between operational and functional departments, and the contributions of the industry to the global economy. It also evaluates the importance of licensing and franchising in the growth of the industry. The report covers the case of Merchant Hotel, a 5-star property in Northern Ireland, and includes information on the skills required for operational functions and the skill gap in the industry.