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Contemporary Hospitality Industry - PDF

Produce a report and PowerPoint presentation on the scale, scope, diversity, and organizational structure of the hospitality industry.

10 Pages2588 Words412 Views
   

Added on  2020-10-05

Contemporary Hospitality Industry - PDF

Produce a report and PowerPoint presentation on the scale, scope, diversity, and organizational structure of the hospitality industry.

   Added on 2020-10-05

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Contemporary HospitalityIndustry
Contemporary Hospitality Industry - PDF_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 ..........................................................................................................................................31.2 ..........................................................................................................................................41.3 ..........................................................................................................................................5TASK 2............................................................................................................................................62.1 ..........................................................................................................................................62.2 ..........................................................................................................................................7TASK 3............................................................................................................................................7Covered in PPT ......................................................................................................................7TASK 4............................................................................................................................................7Covered in PPT.......................................................................................................................7CONCLUSION................................................................................................................................7REFERENCES .............................................................................................................................9
Contemporary Hospitality Industry - PDF_2
INTRODUCTIONToday, Hospitality Industry has become a major revenue generator sector for economiesof distinct country. It includes the businesses such as hotels, restaurants, bars and clubs, themepark, accommodation, contract catering etc. Satisfaction of guests is the main backbone ofhospitality industry as this sector is all about customer service (Amin, Yahya and Kassim, 2013).In United Kingdom, there are around 1,80,000 hospitality establishments which employapproximately 2.9 million people. This assignment covers current scope, scale, diversity andorganisational structure of different hospitality organisations along with their roles. Staffingrequirements of businesses and qualification requirements for hospitality staff is also defined.Apart from this, managerial, operational and legislative issues as well as current image ofhospitality sector is discussed. At last, predictions for potential developments and trends andtheir impact analysis is included in this project. TASK 11.1 Numerous businesses comes under hospitality industry and their sole aim is “to serve theguests in a way that ensures high customer satisfaction”. This sector consist of differentorganisations like pubs, clubs, hotels, restaurants, bars, self catering accommodation, airlines,cruise, travel services etc. Scale, scope and diversity of Hospitality sector:Size figuring of hospitality sector can be understand by the fact that it contributes around6.5 trillion dollars of total businesses worldwide. It is one of the largest and rapidly growingsector in the world (Bharwani and Jauhari, 2013). In United Kingdom, there are more than46,000 hotels & guest houses and this industry remains an important sector of economy withyearly turnover of around 40 billion pounds. As per the British Hospitality Association,hospitality industry is build up of around 127,000 properties & employs about 1.6 millionpeople.In United Kingdom, scope of hospitality industry is large. Various commercial sectorslike fast food outlets, hospitals, takeaways etc. are there. Every year, large number of tourists arecoming to nation as London is one of the most popular city all over the world. Many big hotels
Contemporary Hospitality Industry - PDF_3

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