Doc Contemporary Issues in Hospitality Industry
Added on 2020-10-22
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CONTEMPORARY ISSUES IN HOSPITALITY INDUSTRY
ContentsContents...........................................................................................................................................2INTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Current scale, scope and diversity of hospitality industry.....................................................11.2 Structure of different organizations of hospitality sector......................................................31.3 Role of hospitality concerned with professional bodies and organizations...........................5TASK 2............................................................................................................................................62.1 Staffing requirement of different hospitality businesses.......................................................62.2 Roles, qualification and responsibilities requirement for hospitality staff............................7TASK 3............................................................................................................................................7COVERRED IN PPT...................................................................................................................7TASK 4............................................................................................................................................7COVERED IN PPT.....................................................................................................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................9
INTRODUCTION Today, Hospitality Sector has become one of the fastest growing sector in the world. It isalso known as the revenue generator for economies of different countries. Hospitality industry isa broader term that mainly emphasize on providing memorable experience to vast number ofcustomers (Amin, 2015). It encompasses gamut of other small sector like restaurant, pubs andhotels, tourism industry, etc. The main purpose of this report is to analyse the diversity, scopeand current scale of hospitality sector. Along with this, it also discuss organizational structure ofdifferent hospitality organizations, assessing staffing requirements, evaluate legislative,managerial and operational issues. Potential trends and development in hospitality sector werealso assessed along with its justification. TASK 11.1 Current scale, scope and diversity of hospitality industryThe Hospitality is one of the leading and fastest growing industry in the world. In total,there are just 46,000 guest houses and hotel in United Kingdom. In-fact the hotel sector issignificantly contributes towards country's economy and GDP with an annual turnover of around£40billion. According to British Hospitality Association, “the entire industry composed of127,000 properties and provide employment opportunities to workforce of 1.6 million people ondaily basis. The industry is very large and diversified. It is the 3rd largest sector that provides jobopportunities to ample number of people. Talking about is its scope, which is also very big signifies that there are several othercommercial sector like hotels, motels, fast food outlet, restaurants etc. Along with this, it alsocovers other sectors like halls of residence, educational institution, prisons, old age home etc.Every year millions of tourists visit UK and avail ample services of hospitality industry. Forexample: One can find many big hotels in London that accommodate large number of visitorsevery night. However in order to manage these large proportion of guests in a systematicmanner, huge workforce is required. This represents that sector is creating millions of jobs whichone or the other hand portrays its contribution towards country's growth and development(Yahya and Kassim, 2013). . 1
The industry is heterogeneous because of ownership, innovation, level of service, gradingsystem, leisure facilities, future trends etc. Services given by hotel vary from one another. Forexample: Services offered by a 5 star hotel is far better when compared to services given 2 or 3rated hotel. Today, hotel industry not only provide accommodation and food services but alsooffer other distinct facilities like swimming pool, internet, laundry, salons, meeting room, car-parking, night clubs etc. The ownership and classification of hotel grading are two importantaspects that diversified entire hotel industry (Bharwani and Jauhari, 2013). Different types ofmanagement style and ownership includes partnership, sole owner, private and public limitedfirms etc. According to the level of services given by hotels to vast number of tourists; ratingwith star is done ranges between 1-5. Hospitality sector is the one which comprises various sectors as given below in the followingpoints:Hospitality servicesNigh club, bars and pubsSelf-cateringGamblingVisitor attractionsHoliday and theme parksHostelsMembership clubsContract cateringTourist servicesEvents Travel service Type of ownership in hospitality sector:Partnership: In this type of ownership two or more than two parties work together fortrade their services and to generate more number of profits. Each partner in this remainresponsible to contribute their skills, resources and money. This is mainly follow bytravel companies. Leasing: This is another most popular type of ownership, in which leasing firm remainthe owner of property but possession is transform to lessee and he remain responsible to2
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