The Contemporary Hospitality Industry

The Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION...........................................................................................................................3
LO1 and LO2.................................................................................................................................3
Types of business and its diverse products and services in the hospitality industry 3
Operational and functional departments in hospitality business..................................4
The hotel industry's contribution to the local, national, and worldwide economies..............5
Interrelationships of the operational and functional units hospitality business..........5
Use of franchising and licensing agreements and its influence on the global
development of the hospitality industry............................................................................6
Contribution of global growth, franchising and licensing developments to economic
worth......................................................................................................................................6
Different operational roles in hospitality industry............................................................6
Skills required for roles in the hospitality industry and current skills shortages.........7
Skills gaps in the hospitality industry in relation to different operational roles...........8
Impact of skills gaps on hospitality businesses and solutions for addressing skills
gaps.......................................................................................................................................8
LO3 and LO4.................................................................................................................................8
(Covered in PPT).................................................................................................................8
REFERENCE...............................................................................................................................10

INTRODUCTION
The hospitality sector encompasses a wide range of companies and services
related to relaxation and consumer pleasure. A distinguishing feature of the hotel
business is that it concentrates on concepts of luxury, pleasure, enjoyment, and
experiences rather than requirements and specifications. This is essential for the
expansion of the sector, as well as contributing significantly to economy and employing
a huge number of employment opportunities. This not only improves its purchasing
power, but this also raises folk's level of lifestyle. It also draws tourists and is important
for the tourism sector. The Ned is taken as the base hotel for this report. The Ned is
considered as luxury hotel which comprises of 252 bedrooms with 1920s and 1930s
design. This hotel was established in 1924 by Sir Edwyn Lutyens. In this report, it
includes the current structure, scope and size of the hospitality industry and the current
and anticipated skills requirements in the same sector.
LO1 and LO2
Types of business and its diverse products and services in the hospitality industry
In order to optimise customer pleasure and satisfy their free time, the hospitality
business is primarily separated into four divisions. The hotel industry's wide range of
services and products are designed to offer clients with the greatest possible
experience and a memorable experience (Han, 2021). In context to The Ned, the
different types of businesses in the hospitality industry are mentioned below:
Lodging: This industrial category relates to the lodging business. This part
contains places for tourists who need an accommodation in order to rest. It can also be
subdivided based on the sort of hotel where the visitor would like to stay, such as family
hotels, youngster hotels, budget hotels, motels, and so on.
Travel & tourism: This industry category also becomes highly important since it
provides consumers with transportation services such as buses, trains, and aeroplanes.
It is a service given by the firm to its consumers (Gui and et. al., 2020).
Food and beverages: This has been the major component in the hotel sector
itself. Chain restaurants have played an important role to making this area of the