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Report on Contemporary Hospitality Industry - Hilton Hotels

   

Added on  2020-06-04

18 Pages6136 Words25 Views
Contemporary HospitalityIndustry

Table of ContentsINTRODUCTION...........................................................................................................................1TASK A...........................................................................................................................................11.1 Structure, scope and diversity of hospitality industry...........................................................11.2 Organisational structure of different hospitality industry.....................................................21.3 Role of hospitality related organisation and professional bodies in this sector....................52.1 Staffing requirement of different hospitality industry..........................................................62.2 Roles, responsibilities and qualification requirement of hospitality staff.............................73.2 Current image of industry.....................................................................................................8TASK B ..........................................................................................................................................93.1 Evaluation of issues which affect recent developments........................................................94.1 Predicted future trends and developments in hospitality industry......................................114.2 Impact analysis of trend and developments........................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14

INTRODUCTIONIn modern era, tourism and hospitality industry is growing fast. Contemporary hospitalitymanagement communicates latest developments or improvements as well as thinking onmanagement of hospitality and tourism business in whole world (Bharwani and Jauhari, 2013).For attracting large number of consumers they have to make proper and appropriatedevelopments of distinctive tourist destination. In industry which is related to hospitalityincludes different provision of accommodation, meals along with drinks in distinctive touristdestinations. There are five factors which having a impact on industry which includes GrossDomestic Product, employment, exports or in-bound spending, taxation as well as investment.Present report is based on hospitality industry which includes different restaurants, hotels, traveland tourism etc. Below mentioned report, discussion based on structure, scope as well asdiversity of hospitality industry (IT and Internet’s Impact on Tourism and Hospitality Industry:Implementations of technologies for Hilton Hotels Group, 2017). Along with this analysis ofstaffing requirements of distinctive hospitality industries has to be discussed. TASK A1.1 Structure, scope and diversity of hospitality industryHospitality relates to business which assist in entertaining clients or other official visitors.It assist in maintaining relationship between visitors and employees of the firm who are workingin this sector. When staff members provides or offers better services to their guests then will aidin increasing goodwill in competitive market. In hospitality industry, different companies shouldinclude which are hotels, restaurants, bars etc. For instance, Thomas Cook provides differentservices to their consumers and working in same industry (Bill Xu and Chan, 2010). Another oneis McDonald, this is also working in hospitality industry and deliver best products and services totheir consumers. Employers of McDonald provide various offers and schemes to their serviceusers which will assist in increasing sales and generate more revenue. Scope of hospitality industry refers to range of businesses which delivers distinctiveservices as well as facilities to their visitors which are accommodation, entertainment etc. In thissector, industries and business entities having a high growth opportunities in market. Restaurantare having large sector in hospitality industry and it provides employment to person (CGDavidson, McPhail and Barry, 2011). Along with this these are followed by pubs, bars etc. with1

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