Contemporary Hospitality Industry

Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION.....................................................................................................................................2
MAIN BODY.............................................................................................................................................2
TASK 1.......................................................................................................................................................2
Different types of business in the hospitality industry.............................................................................2
A range of operational and functional departments in chosen industry....................................................3
Contribution of hospitality industry to local, national and international economies................................3
Interrelationships of operational and functional departments in the Premier Inn.....................................4
The global development has been influenced by the use of franchising and licensing agreements..........4
Assessing how franchising and licensing development have made a contribution to the economic
growth.....................................................................................................................................................4
A range of different operational roles......................................................................................................5
Skills required for the roles in the hospitality industry............................................................................5
Review the skill gaps in relation to range of different operational roles..................................................6
Analyze the impact of skill shortage........................................................................................................6
TASK 2.......................................................................................................................................................6
Covered in ppt.........................................................................................................................................6
CONCLUSION..........................................................................................................................................6
REFERENCES..........................................................................................................................................7
Books and Journals:.................................................................................................................................7

INTRODUCTION
The aim of this report is to provide the knowledge and understanding about hospitality
industries (Fyall, A. and Et.al., 2019). These industries have a broad range of fields within the
service industries that includes food and drink services, travel and tourism, lodging, event
planning or theme parks. It also includes restaurant, bars, tourism agencies, hotels. Operations in
hospitality industries involves implementation of resources, equipment, materials and
technologies where it will be supposed to deliver product or service based on the customer’s
needs and requirements. Premier Inn is a popular British hotel brand which has over 72000
rooms and 800 plus hotels. It is being introduced by Whitbread in the year 1987. The hotel brand
is a merge result of Premier Lodge and Travel Inn. Premier Inn is a hotel with the limited
services which permits the affordable prices rates to their visitors and guests. The report includes
various range of business within the service industries, an examination of range of operational
and functional departments, skills which are required for the specific roles in the same industry
and many more.
MAIN BODY
TASK 1
Different types of business in the hospitality industry.
The hospitality industry is a collection of business models which is related to hosting the
guest or customers (Ghaderi, Z. and Et.al, 2019). It is a type of service industry that gains much
of their significance from customer service. In context of Premier Inn, it is one of well-known
hotel brand in the UK. The following are the types of business in the hospitality industry which
are as follows:-
Food and Beverages Recreation Lodging Travel and tourism
Those business which
purpose is to deliver
food services such as
any restaurants,
caterers, bars and
cafes. In the
hospitality industry,
most of the services
are intangible and
they are in the form
of invisible such as
decor and services of
a restaurant.
Recreation can be
understood as an
activity where people
can relax, enjoy and
rest. The objective of
recreation is to
refresh a person's
mind and his body.
Any business that
offers activities for
relaxation, rest and
enjoyment to refresh
a person's mind and
body come in the
recreation business
(Ivanov, S. and Et.al.,
2020). Entertainment
businesses which
Lodging can be
understand as a place
or a period of time
for the competition
for the rest for one or
more nights. Elder
hostels, fancy hotels,
campgrounds, motels,
youth hostels and
other businesses
which offer a place
for the customers to
sleep or take rest
overnight are all
come in the lodging
industry.
Travel and tourism
services are the
services which deals
with moving of
people from one
place to another.
Services like cabs,
trains, buses, ships,
planes, and many
more are the part of
travel industry. The
main function of the
service industry is to
encourage and
motivate peoples to
travel. When the
peoples are travel
either for their