Contemporary Hospitality Industry

This document provides an overview of the contemporary hospitality industry, focusing on the types of businesses in the hotel sector, operational and functional sections, and the support of the hotel sector to local, national, and international economies. It also discusses the interrelationships between operational and functional units, the implementation of franchising and licensing, and the skills requirements for roles in the hotel sector.

Contemporary Hospitality
Industry

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Various types of business in hotel sector along with wide services of offerings..................1
Range of operational along with functional sections in hotel business................................2
Discussion of support of hotel sector to local, national as well as international economies.
.....................................................................................................................................................3
Interrelationships of operational along with functional units in hotel sector.....................4
Implementation of franchising along with licensing enhancements that have supported
to growth of economy in sector................................................................................................4
Evaluation of global growth in terms of franchising along with licensing developments
that have supported to worth of economy in hotel sector.....................................................5
Range of several operational duties in hotel sector................................................................6
Skills requirements for roles in hotel sector along with present skills shortages................6
Skills differences in hotel sector in terms of range of various operational roles.................7
Impact of skills differences on hotel business along with solutions to address differences.
.....................................................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
As hospitality business is larger along with it consists of different types of companies in
hotel sector which involves large, small as well as medium. As main aim of this hotel sector
report is to provide a knowledge as well as understanding in terms of importance of
contemporary business surroundings for Hotel sectors (Rather, 2021). This report is based on
contemporary hospitality industry of Seamill House Hotel that provide luxurious environment
with effective services along with sea coastal region two customers. This report consists of
various types of business in hotel sector with their services, range of operational as well as
functional department in business, support of Hotel sector to local, national along with
international economies, interrelationship of functional as well as operational units in hotel
sector, implementation as well as usage of franchising as well as licensing development for
providing a contribution to growth, global growth in terms of franchising along with licensing
enhancement for worth of economy, range of various operational responsibilities, skills
requirement for roles in hotel sector, skills differences in hotel sector with range of different
operational functions, impact of skill differences on hotel business along with it conclusion.
(Source: https://www.google.com/search?q=seamill+house+hotel)
MAIN BODY
Various types of business in hotel sector along with wide services of offerings.
Hospitality business primary consists of various types of range of services as well as product
as per that business operations are to be performed along with engage through their customers
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(Kronenberg and Fuchs, 2021). In relation with Seamill house, Hotel is giving different kinds of
services to their customers which are as follows:
 Sea coastal service: As The coastal service are trending in recent days to Hotel is giving
sea coastal areas lodging facilities which sea side views to their customers so that their
experience could be enhanced and tourist could also be get attracted towards hotel.
 Suites: Hotel is giving suite service to their customers as an element of their
accommodation facility to their luxurious customers. As hotel is providing different
luxurious facilities that could be helpful in generating customer experience.
 Resorts: Seamill house Hotel is giving different types of resorts in terms of providing out
various services to their customers in food and beverages along with shopping as well as
entertainment.
 Spa facility: As for generating more customers along with providing them with
memorable experience Hotel is providing different services along with spa service so that
customers will be feel relaxed along with they could get memorable experience.
Food and beverage hospitality department
Food as well as beverage department is also considered to be a largest section in hotel
industry as it includes various provided techniques through which services are to be given to
their customers. In terms of Seamill house, Hotel is giving different services in their food and
beverage department by giving their products such as McDonald’s, Dominos, KFC and so on.
Range of operational along with functional sections in hotel business.
Functional department
As this department are considered to be department who involves various services of Hotel
sector along with the duty which are reliable for increasing productivity of hotel. As it involves
different services that are as follows:
 IT section: As this department is reliable for generating different services for protecting
security and privacy of Seamill house hotel so that their customers could be able to
secure their network along with information (Rezapouraghdam, Akhshik and
Ramkissoon, 2021). As Seamill House hotel is implementing their skilled technological
advancement in their services by using out robots so that their duties could be performed
well.
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 Human resource: As this function considered as various task which performs in hiring
and recruiting talented employees so that they could be able to give efficient services to
their customers.
Operational department
As there are different kinds of department which carries a focus on providing and carrying
out task along with roles in hotel business. In relation with Seamill House, hotel is providing
different operational responsibilities in their Hotel that are as follows:
 Front desk services: As these facilities are considered to be departmental rules that are
consistent in terms of giving out effective communication to their customers along with
employees and tourist. As this section generally provides information related to Hotel
along with various roles in managing bookings of rooms for customers.
 Housekeeping: This department is reliable for performing out business operations in
association of maintaining along with managing various rooms cleanliness. Along with
that department is reliable in taking out action which is responsible for keeping luxurious
amenities according to their details.
Interrelationship between functional and operational unit
 Front desk and housekeeping: As this department is interlinked with each other by
carrying out housekeeping roles in order to provide important information to their
customers along with communicating to their front desk department so that employees
could be able to provide customers effectively (Panasiuk, 2021).
 IT as well as Human resource department: As this department it is considered to be
functional unit which are interconnected and providing integrated role to each other and
they are reliable for performing out various operations in relation with managing as well
as maintaining software technologies in order to hire effective employees that are used by
Seamill House hotel is using various software for performing out policies and strategies
to serve customers.
Discussion of support of hotel sector to local, national as well as international economies.
It is necessary to provide proper awareness that is associated with impact of Hotel sector in
terms of economy of country for that efficient strategies could be used for having effective
business practices along with expansion in Asian markets. In relation with Seamill House, Hotel
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is giving out a proper market as well as social determination in terms of contribution of different
levels which are as follows:
 National: Hospitality sector is carrying of large contribution for giving national economy
of United Kingdom by having more than 800 hospitality business that are linked with
country and beneficial in building economy of country in terms of GDP. Hence it has
been identified that Seamill House hotel is giving out a large economy to country for
having growth and development.
 Local: It is set to be a specific community element where hotels are given with the large
contribution for having local economy along with having out tourist individual
engagement for Hotel along with they could be able to write their growth in terms of job
opportunities.
 International: This economy involves different countries for expanding their business
practices on international level (Khan, Yu and Umar, 2021). As expansion of hotel
business in Asian markets there are various changes that are to be analysed by hotel in
order to satisfy the demands of customers. So Seamill house Hotel is recommended to
provide innovative services so that their customers could be able to attract towards them
along with they could avail their services on having living standards. As main support of
hotel is to expand their practices at international level by using out various strategies of
marketing entry in terms of licensing and franchising.
Interrelationships of operational along with functional units in hotel sector.
Functional along with operational unit in hotel sectors are interlinked as well as inter related
to each other because of their work in sim department and providing a same duty that are to be
achieved by them in a specific period of time. In relation to Seamill house, Hotel is performing
their business operations at different international level along with carrying a wide range of
responsibilities in operational sections that are as follows:
 Front office and housekeeping department: As this department is related with integrated
working operation because of front office along with housekeeping are mainly works on
managing communication effectively along with transferring of information in terms of
giving out orders as well as booking of rooms of customers to perform their operations on
level of front office.
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 Human resource and information technology department: As department is said to be
functional unit of Seamill house Hotel that focuses on using along with securing various
information in a protective way so that customers information should be get secured
along with employees could be able to resolve their query (C. Köbis, Soraperra and
Shalvi, 2021).
Implementation of franchising along with licensing enhancements that have supported to
growth of economy in sector.
Franchising agreement gives a proper support to business for strengthening their immunity
enhancement in relation to financial basis. it also performs as an integral element of creation of
local economy along with hospitality company for making a wide reach in support of franchising
and having a resource along with duties to be improved. It is considered to be a normally
negotiable agreement which could be carried out a range of various years along with it helps in
assisting Seamill House Hotel wider its business network along with making a presence in
various locations of global world. As usage of franchising is get influenced by global
development as in Seamill House Hotel is agreed to give other parties such as franchising to sale
out their services according to brand name along with having a same operational process. It is
mostly often to be advantageous to empower large benefits through marketing power along with
impact of both that are to be widen in terms of improving their marquetry for making a bi on
business practice in terms of resource as well as capability.
Along with that licensing is also considered to be other factor which limits legal relationship
of business that has only a particular party that has to be granted for making out right for having
implementation of registered trademark of specific company. It is said to be an agreement which
is associated on register trademark as well as relies upon royalty fees along with implemented
with a business which is highly marketable as well as organised in a competitive market global
world. As it assists Seamill House hotel to generate strong and large market presence as well as
by making a trusted customer basis for developing their market rate as well as attentiveness for
improving their business process (Skinner, 2021). It is referring to an agreement which is
beneficial for licensee as well as licensor for having a business Hotel branding which is a
successful implication that is related to influence of purchasing behaviour of customers. In
addition, it also gives easy platform along with affordable methods to design proper
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infrastructure along with technology by fulfilling requirements of customers for having better
productivity.
Evaluation of global growth in terms of franchising along with licensing developments that
have supported to worth of economy in hotel sector.
As global growth is considered to be a perceive value in hotel sector which is carried
because of various social economic factors like increase in job opportunities, higher tax revenue
for state government as well as local, employment, local retailing as well as enhancing of living
and working standards. also deals in increasing number of customers in internal marketplace
through having global economy along with a turnover which is affected in a contributed manner.
As franchising agreement is generally formulated according to intention for designing higher
favours of company in competitive market that creates a willingness of company to improve its
marketing presence along with adaptability with an enhanced way. Hence franchising along with
licensing both are carrying out global growth as well as economic worth of Seamill House hotel
in terms of contributing to having likeable in terms of product as well as services which increases
downtown area as well as assist in business to achieve its objective in an effective manner. It is
also being outcome that on having a steadily growth which is based on carrying out working
proficiency along with acceptance of improved implementation of using resources.
Range of several operational duties in hotel sector.
There are several range of operational duties that are to be performed in hospitality sector in
relation to Seamill House hotel that are as follows:
 Executive Manager of food and beverage: As it is said to be operational role which is
available in Seamill House Hotel for performing at their business operations in covid-19
condition also (Chatterjee, Mukherjee and Datta, 2021). There is a requirement for
beverages as well as food manager which are responsible for handling quality content
issues along with providing them with effective customer satisfaction level.
 Housekeeping manager function: As it is considered to be other operational roles which
is necessary in order to perform hotel business as housekeeping manager is responsible
for keeping hygiene as well as cleanliness of rooms in ambience of Hotel.
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Skills requirements for roles in hotel sector along with present skills shortages.
Skills Hotel sector is required at every practice and without having a proper knowledge and
skills it is not possible for hotel to keep a manage in an efficient level (Asbari and Novitasari,
2021). As in relation to Seamill House hotel there are different number of employees along with
vacancies through requirement skills which are as follows:
Information technology manager
It is an empty profile for hotels that is looking for a candidate which has a large experience in
information technology department along with having a protective and secured data for
customers that are to be protected. As required skills for this profile as follows:
 Knowledge of artificial intelligence: As knowledge of artificial intelligence is a must still
which is to be present IT manager to deal with various technological equipment in an
effective manner in hotel environment.
 Problem resolving skills: These skills are set to be essential for IT department as
manager should be reliable for solving all technical challenges along with managing them
with efficiency with different language knowledge.
Operation executive Manager
As Seamill House hotel that is the luxurious surrounding with Hotel off sea coastal areas has
created employment profile in their management due to pandemic situation and by taking an
example of human resource of companies is looking for their operation executive Manager that
could deal with various operations in terms of production. And required skills for that profile is
as follows:
 Interpersonal skills: As this is to be needed in Operation Executive Manager for dealing
with various departments efficiency in terms of transferring information for assigning
duties to their employees along with dealing with any uncertainty (Ye and Law, 2021).
 Communication skills: As this is kill is said to be important skills which is needed by
operation executive Manager to carry its responsibilities as well as work without having
any confusion and conflict. This skill helps managers to perform its duties for providing
information to their customers.
Skills differences in hotel sector in terms of range of various operational roles.
There various types of operational roles like housekeeping, front desk, and so on. Along
with that there are different skills data needed by hotel to carry its business. In relation to Seamill
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House hotel there are different skill differences which sometimes are to be faced by hotels in
their working that are as follows:
Skills difference in hotel: As hotel business is becoming wide as well as pairing up with
intense competition that is increasing day by day (Scott and Selwyn, 2021). Along with that it
becomes difficult for hotel to perform its business practices for accomplishing their goals in a
specified period of time with large differences of skills. So for that it has been evaluated that
there is an increase in competition level of customers by having improvement as well as
development India skills in terms of setting up required employees for hotels which are being
regularly changed according to skills differences so that business practices are to be carried
effectively. As relation to Seamill House hotel in order to expand their business practices in
Asian markets it is essential for hotel to review their skill differences in terms of their
surroundings of old employees so that they could be able to carry business practices smoothly.
As hotel has to focus on surrounding of their old employees that are being looking for difficult to
adjust with new technologies such as using of digital marketing tools along with artificial
intelligence.
Impact of skills differences on hotel business along with solutions to address differences.
Skill differences gives a wider impact on hotel business and for having a detailed review that
is related to the skills which are important for having their productivity at every point of time. As
becomes necessary for hotel to resolve these differences in order to achieve competitive edge. In
relation to Seamill House Hotel different solutions which could be implemented by hotel to
resolve their skill deviation are as follows:
 Implementation of efficient technology: As Seamill House hotel should implement
technological advancement by using out efficient technology in terms of equipment in
their business practices so that customers will be able to get memorable experience in
terms of their stay along with their work pressure could be reduced.
 Training and development: In order to reduce skill gaps it is essential for Seamill House
hotel to give training and development sessions to their employees so that required skills
could be developed in their staff members and they could be able to deal with customers
with their higher performance (Risman and Parwoto, 2021).
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CONCLUSION
It has been concluded from above report that Hotel sector is rising through their new offers
in terms of satisfying requirements of their customers. So in order to have efficiency in decisions
it is necessary for various hotels to use their unique services in terms of their provided products
for national along with functional units for carrying out interrelationship for expanding their
business practices in Asian markets. As this Report explains about analysis of hospitality
business in different surroundings which are needed to identify various decision to be made for
having a better sustaining.
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REFERENCES
Books and Journals
Asbari, M. and Novitasari, D., 2021. Pengaruh Aktivitas Berbagi Pengetahuan dan Mediasi
Budaya terhadap Kemampuan Inovasi Guru. JMSP (Jurnal Manajemen Dan Supervisi
Pendidikan) .5 (1). pp.324-334.
C. Köbis, N., Soraperra, I. and Shalvi, S., 2021. The consequences of participating in the sharing
economy: a transparency-based sharing framework. Journal of Management .47 (1).
pp.317-343.
Chatterjee, S., Mukherjee, S. and Datta, B., 2021. Influence of prior reviews about a firm and its
alliance partners on reviewers' feedback: evidence from the airline industry. Journal of
Service Theory and Practice.
Khan, S.A.R., Yu, Z. and Umar, M., 2021. How environmental awareness and corporate social
responsibility practices benefit the enterprise? An empirical study in the context of
emerging economy. Management of Environmental Quality: An International Journal.
Kronenberg, K. and Fuchs, M., 2021. The socio-economic impact of regional tourism: an
occupation-based modelling perspective from Sweden. Journal of Sustainable Tourism,
pp.1-21.
Panasiuk, A., 2021. Contemporary Threats to the Development of Sustainable Urban Tourism.
In Handbook of Sustainable Development and Leisure Services (pp. 141-156). Springer,
Cham.
Rather, R.A., 2021. Monitoring the impacts of tourism-based social media, risk perception and
fear on tourist’s attitude and revisiting behaviour in the wake of COVID-19
pandemic. Current Issues in Tourism, pp.1-9.
Rezapouraghdam, H., Akhshik, A. and Ramkissoon, H., 2021. Application of machine learning
to predict visitors’ green behavior in marine protected areas: evidence from
Cyprus. Journal of Sustainable Tourism, pp.1-25.
Risman, A. and Parwoto, A.S.S., 2021. The Mediating Role of Firm’s Performance on The
Relationship between Free Cash Flow and Capital Structure. Psychology and Education
Journal .58 (1). pp.1209-1216.
Scott, J. and Selwyn, T., 2021. Introduation: Thinking Through Tourism–Framing the Volume.
In Thinking through tourism (pp. 1-25). Routledge.
Skinner, H., 2021. Place Branding—The Challenges of Getting It Right: Coping with Success
and Rebuilding from Crises. Tourism and Hospitality .2 (1). pp.173-189.
Ye, H. and Law, R., 2021. Impact of COVID-19 on hospitality and tourism education: a case
study of Hong Kong. Journal of Teaching in Travel & Tourism, pp.1-9.
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