Contemporary Hospitality Industry

Contemporary
Hospitality Industry

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Various types of businesses in hospitality industry and their offered products and services......3
Operational and functional department of Whitemead Forest Park............................................3
Contribution of hospitality industry for local, national and international economies.................4
Interrelationship of departments of Whitemead Forest Park Hotel.............................................5
Role of Franchising and Licensing in global development of hospitality industry.....................5
Franchising and licensing contribution toward a economical growth within hospitality sector. 6
Different operational roles within hospitality industry................................................................6
Skills required in hospitality industry..........................................................................................7
Skill gaps within hospitality industry..........................................................................................8
Solution of skill gaps within hospitality industry........................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

Introduction
Hospitality industry is one of the fastest growing industries in today’s scenario. It has
many services to serve for their targeted customers. Hospitality industry is known for their
service providing facilities to their customers hence it is essential for them to provide better
services and make strategies according to their business operations and their business aim so that
they will achieve their organisational goal on time (Soelton, 2018). Whitemead Forest Park is the
famous hotel in UK which is established in 1971. The following report covers different types of
business in hospitality sector, operational and functional department in Whitemead hotel,
contribution of hospitality industry for the growth of local, national and international economies,
interrelationship of operational functions of mentioned hotel, role of franchising and licensing in
global development of hospitality industry, different operational roles and required skills and
talents to perform them and at the end this file covers skill gaps in hospitality industry and their
solutions.
Main Body
Various types of businesses in hospitality industry and their offered products and services
Travel and Tourism- This sector of hospitality industry covers to attract tourists across
the world and provide those facilities like staying, food, travelling, suggesting good and
attractive destinations and many more. These are the hotels that analyse the needs and wants of
their targeted tourist and work accordingly to gain their satisfaction.
Lodging Accommodation- These are the hotels which provide staying area for their
customers (Ushakov and et. al., 2020). Here, hotels provide luxurious as well as non luxurious
rooms to their customers according to their payment structure.
Food and Beverages- This sector is one of the most demanded sector of hospitality
industry where customers get food and drinks to consume. Here, customers like to spend their
weekends with families, they come and have the foods and drinks of their choice then they make
payments and left the hotel. Here, it is necessary that these hotels will focus on providing tasty
and hygienic foods to attract more customers.
Operational and functional department of Whitemead Forest Park
Housekeeping department- This department is responsible for keeping the hotel clean
and tidy for customers. The employees of this department in Whitemead Forest Park clean