Contemporary Hospitality Industry

CONTEMPORARY
HOSPITALITY
INDUSTRY

Contents
INTRODUCTION.......................................................................................................................................3
MAINBODY...............................................................................................................................................3
A range of operational and functional departments within a chosen hospitality business........................4
Contribution of the hospitality industry to local, national and international economies..........................4
Interrelationships of the operational and functional units within hospitality business.............................5
Use of franchising and licensing agreements has influenced the global development.............................5
How global growth, franchising and licensing developments have contributed to the economic worth of
the hospitality industry............................................................................................................................6
Range of different operational roles within the hospitality industry........................................................6
The skills required for roles within the hospitality industry and current skills shortages.........................7
Skills gaps within the hospitality industry in relation to a range of different operational roles................7
Impact that skills gaps have on hospitality businesses.............................................................................8
CONCLUSION...........................................................................................................................................8
REFRENCES..............................................................................................................................................9

INTRODUCTION
This report focuses on the importance of hospitality industry in an economy and how this
industry helps economy in boosting its productivity and profitability. This report also includes
information about different businesses included in hospitality industry and how these businesses
are operated effectively to generate revenues. This report helps in understanding about different
departments inside an hospitality organization which contributes in growth and development of
hospitality organization. This report is based on The Balmoral Hotel which is a five star hotel
and it is situated in Scotland. It was founded in 1902. It is famous for its quality services offered
to its consumers and ensure consumer satisfaction with effectively engaging with consumers.
MAINBODY
Number of different types of business within the hospitality industry and the diverse
products
Service quality seems to be the connecting feature maintained by other sectors of both the hotel
sector, given the fact that it is a thriving sector with many separate classes. Its hotel sector's
many segments work together to guarantee that visitors' requirements are met holistically.
Luxury hotels, opulent villas, and campsites are all part of such a context of hotel industry.
Lodging is a large category in the hospitality business, encompassing everything including bed
and breakfasts to restaurants and other housing establishments. Throughout the economy, the
casual dining sector reigns preeminent. Could be anything from a basic café to an elevated diner,
as well as any service facility around between. Every casual dining sector is divided into
specialties, including such fast - food restaurants franchises, as one might assume. This tourism
industry is a large part of the tourism industry, with such a number of major participants all
around the world. Railways, airplanes, ocean liners, and a number of team members are all part
of their services. The tourism sector, overall, is in the sense of making information from one
point to some other. Fun and social activities of a place is a developing but hugely important area
of the hospitality business.
A range of operational and functional departments within a chosen hospitality business
When the guests have checked out, cleaning staff steam clean hotel guestrooms to make sure that
the new guests arrive to spotless bedrooms or apartments. Despite truth, their cleaning