Contemporary Issues in Health & Social Care - Doc

CONTEMPORARY ISSUES
IN HEALTH AND SOCIAL
CARE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
Set out the key theories and concepts..........................................................................................1
Case study....................................................................................................................................4
Disease/health condition and service users..................................................................................4
Analysis from user involvement perspective...............................................................................4
Data regarding the disease...........................................................................................................5
Challenges for involving users.....................................................................................................6
Sociological services based on health care service......................................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

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INTRODUCTION
Communication is effective term within health and social sector. Effective
communication aids to improve interpersonal relationship between patients and doctor.
Therefore, communication in health care service is one of the crucial aspect that provide great
patient care and enhance their satisfaction. Health and Social Care services is types of treatment
that provides helps to those people who are physically unfit, and this service usually provides by
the communities (Nummela, Juujärvi and Sinervo, 2019). This is a generic term used to refer to
the whole of the healthcare provision infrastructure, public and private sector.
The present assignment is based on health and social care services. Thus, report will
cover the analysis the different theory and concepts of service users. Furthermore, report will
involve the different challenges services user faced during their treatment. Moreover, report will
describe the particular diseases and analysis the different perspective of users through relevant
data. Lastly, report will examine the sociological perspective through different models.
Analysis
Set out the key theories and concepts
User involvement
Customer in health care services — The definition of a “customer” is an individual or group of
person that obtains a variety of service or product from another person or entity in exchange for
money (Mull, 2019). Thus, in health and care sector the Customers can buy either goods or
services. Health care is classified by the government as a service industry because it provides an
intangible thing rather than an actual thing. In this sector customer generally obtain the health
care services that helps them for improve their physical stability. Thus, this customer obtains the
services by giving the money.
Patients — A patient is the most important customer of health care sector. It is the recipient of
health care services. Thus, the patients is the person who are suffered from any diseases like thy
suffered from, mentally and physical. Therefore, The patient is most often ill or injured and in
need of treatment by professional such as a physician, nurse, psychologist, dentist, veterinarian,
or other health care provider (.Higham and Phelps, 2019).
The health and social care sector provide the right services to the patients. Thus, There
are five rights the health care service provider use this to reduce the medication errors and harm.
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