Contemporary Issues in Marketing: Explaining Marketing Mix and Applying 4Ps to a Selected Product/Service
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This report discusses contemporary issues in marketing, explaining the marketing process and marketing mix. It also applies the 4Ps of marketing mix to a selected product/service of BackUp North West, a charity organization. The report provides insights into challenges faced by businesses in the dynamic marketing environment.
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Contemporary Issues in Marketing
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INTRODUCTION The term marketing refers to any type of activity that is undertaken by a firm for promoting purchase or sale of a commodity or service. It entails advertisement, selling along withdeliveringtangibleproductsorintangibleservicestotargetconsumersorother organisations. Marketing mix is an approach that gives business executives a way for ensuring that all the components of their program are considered in simple together with disciplined fashion. For an establishment,it playscrucialfunction in developingvaluesaddition to satisfaction for customer. It operates as key force for meeting customer demands as well as creating long and profitable relationship with them. Contemporary issues in marketing is a cutting edge resource which presents a coherent understanding about challenges that businesses face while performing marketing activity. Bringing together practitioners’ perspective addition to theories, it firmly addresses prevailing challenges within marketing world. For gaining insights about contemporary issues in marketing, considered organisation isBackUp North West. It has evolved along with transformed in accordance to requirements and needs of young people at risk which they have changed. It was established in 1992 to provide opportunities to young populationwhicharehomelesstobestable,safealongwithdevelopcompetencesfor independence(BackUpNorthWest,2022).Itimproveshealthtogetherwithwellbeing, improvements in finances, reduces risks of harm, less exploitation and reduction of consumption of drugs or alcohol amongst others valuables. The report demonstrates marketing process in contemporary business and concept of marketing mix. It also explains how marketing mix is employed while developing a new service/product of company. EXPLANING MARKETING Brenner (2021) says that marketing is simply selling any product or service at larger scale (Brenner, 2021). Purpose of marketing is to know along with understand customer so well that offering of company fits them and sell itself. It is also a process to get attention of potential clients or customers that are interested in business services or products. In present world, all establishments use techniques of marketing for attaining goals without realising it. It is because they perform practices for promotions of self and enhance sales of offerings. As a company continues for growth and expansion, it is significant for marketing function to keep it up. No 1
clear strategy, lack of resources, no alignment with buyer personas, inability to adapt to prospective trends and proving returns on investment are some of contemporary issues of marketing that businesses are facing while running in dynamic environment. WithinBackUp North West, marketing makes the company memorable to customers that begin trusting, become loyal client’s addition to tell their network about the firm. It draws out hiddenconsumerwants,createnewdemand,locateuntappedareasalongwithfindout possibilities of selling offerings. It also enlarges market together with enable managers to improve level of production and earn huge margin of profit (Nart and Öztürk, 2021). EXPLANINGMARKETING MIX Marketing mix entails various areas of emphasis as element of comprehensive plan of marketing. It is set of tactics that are used for the purpose of promoting products/services in market additionto sell them.In business industry, marketingmanagersplan strategyof marketing by considering all the elements of marketing mix. In association to BackUp North West, marketing mix is used by marketers as technique to guide customers for selecting products or services, despite of electing products of competitors. If the company do not account the aspect, it can lead to hampering its practices of charity. With this, marketing manager of the company exchange and progress its offerings, maximise profitability and tap into new trend. It also assists in determining accurate marketing strategy for the company to improve awareness and satisfaction of potential and prospective customers (Hill, 2016). In a company, marketing mix is used as model that guide decision making related to organisational development plan. It comprises combination of all tools of marketing that are available to a firm for attaining all objectives of marketing. Marketing mix guide in enhancing product portfolio, improve business, differentiate from competitors and assists in developing new product.Withidentificationandarrangementofallelements,comprisingprice,product, promotion and place, it allows managers of marketing department to devise profitable decisions at each level(Sharma, Kaur and Syan, 2021). The marketing process that is followed by marketing team ofBackUp North West to promote the fundraising event includes mentioned below stages: MARKET ANALYSIS Organisational marketing process starts with marketing analysis that comprises of close look at business in terms of its portfolio. It is when managers of company critically review own 2
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offers together with sound them out for strengths and weaknesses. In case with fundraising event atBackUp North West, market analysis is diagnostic stage for uncovering root cause as well as not only symptoms of the reasons how market impacts functionalities. The analysis provides foundation related to further plan will rest. MARKETING GOAL The goal of marketing stem from business goals defined. The step includes identification of specified aims which the establishment wants to attain through marketing strategy together with efforts. In case with BackUp North West, marketing goals for fundraising event includes paying attention to donors’ segment, creating brand awareness, devising thought leadership and acquiring new fund raisers. 4Ps OF MARKETING MIX The 4Ps of marketing mix are as explained: Product: In case with fundraising event ofBackUp North West, product or services are requiredto furnish properly along with provide adequate information concerned with specific good or service to target audience. In the event, managers ofBackUp North West attract financial supporters so to make funds to deliver wider services including accommodation, advice, guidance and support to prevent homelessness as well as enhance independent living skills.Fundraising and development builds, strengthens and secures relationships with financial supports. Price: It is delineated to the cost for making purchase of a commodity or service of company. It always depends on customer’s perceived value of product and dramatically change overall strategy of marketing. It has been analysed that a lower price makes offering of company more accessible to wider customers, nonetheless, higher price appeals to target audience seeking exclusivity. It is essential for business managers to set price greater than production costs in order to make a profit. Pricing is computed through ample number of ways, such as based on value, cost plus, etc(Melas, Foret and Hesková, 2020). In relevance to fundraising event of BackUp North West, value based pricing strategy is used in which organisational managers relies on perceived values of customers for services offered by the entity. While stablishing pricing strategy for fundraising event, managers of BackUp North West takes consideration of setting prices which capture value, understand distinct pricing requirements of target raisers and adopt right non-profit pricing mind-set. 3
Place: It refers to a physical location from which customers are able to use, access addition to buy products or services of company. It comprises of distribution centre, inventory decisions, transport, franchises along with warehousing.In relevance to fundraising event of BackUp North West, place or locationis most significant element of marketing strategy. Location is an important concern for managers as itinfluences who attends organisational event to raise funds.With usage of right location or placement, an establishment is able to build effective relationship with fundraisers and maintain it over longer time period(Mason, Kjellberg and Hagberg, 2018). Promotion: It is kind of marketing communication that is employed for informing target audience of relative metrics of product or service, mostly persuasive in nature. In other words, it is communication process among business concerns and customers for building positive attitudes for offerings which results in favouring process to make purchase in market. With effective promotional technique, company sets itself from competitors. Key aspects concerned with promotion mix for fundraising event of BackUp North West comprises of personal selling, direct marketing, advertising, sales promotion and public relations. Some of promotional strategies that are used by establishments are mail order marketing, social media marketing, word of mouth marketing, transactional marketing and many more. For staying ahead, promotion is essential for keeping customers attracted and engaged with product or service. It tends to emphasis towards ways to attract consumers as well as motivating them for making action of purchase through any type of channel(Tracy, 2019). INTRODUCING PRODUCT/SERVICE For donors attending the event, Accommodation and Support Service is one of service that is offered byBackUp North West with the aim of providing details of the service so that huge amount of fund can be raised for doing something positive. It can be in form of formal education, volunteering, accessing suitable medical care, developing routines as well as life skills training. It provides all the accommodation and support that comprises emergency housing, short or medium stay supported housing and temporary accommodation. The service is designed for meeting various levels addition to ranges of needs of young people. 4
APPLYING 4Ps MARKETING MIX TO SELECTED PRODUCT/SERVICE In aspect toBackUp North West, application of elements of marketing mix assist in understanding what organisation product or service offer to customers. It also assists the establishment to grab attention of wider people so to generate donations for supporting charity services together with support activities. It keeps the firm on track at the time of keeping target market in front of mind (Suman and Anand, 2018). Mentioned below is application of marketing mix to one of product or service of BackUp North West: Product or service: Accommodation and Support Service is offering ofBackUp North West fordonators attending the event. With this service, information related to details of business practice and aims of the company are presented to each donor who attend the event so to raise required funds forpreventing homelessness addition to enhance independent living skills. Price: In aspect toBackUp North West, establishing pricing strategy for Accommodation and Support Service aims to serve as maximum customets as possible for encouraging growth. Nonetheless, the urge for setting lower prices is balanced through requirement of producing revenuesformakingimprovisationinservices.ManagersofBackUpNorthWestuses comprehensive pricing strategyfor the service that includes embracing the fact that customers’ pricing requirement are different in certain ways that are valuation of service, preferences for service and pricing plans. Through this pricing strategy, managers also consider prices of other charitable companies (Khosrow-Pour, 2019). Place: The place from where fundraisers or donors ofBackUp North West can avail information about Accommodation and Support Service is Bolton Borough. These are fully furnished, decorated together with equipped in order to support independence. From this location, young people that are homeless, however, still require assistance are able to live here together with receive support from the team of community outreach support personnel of BackUp North West. Promotion: There are various kinds of communication with target audience in order to effectively present advantages, answer needs addition to inspire actions. Consumers with choice often make decision of purchasing services or products from environmental and socially responsible ventures. WithinBackUp North West, promotional strategy adopted by personnel for conveying information to each donor about Accommodation and Support Service is cause 5
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marketing in which promotional campaigns which enhances revenues at the time of benefitting a cause. Cause based marketing is kind of cause marketing wherein business partners with other establishments to raise funds for specific cause (Hanna, 2022). For the charitable company, it is prospect to tap into resources of company and exposure to target audiences. CONCLUSION In accordance to the information presented in the report, it has been concluded that marketing is crucial activity of any company as it builds a relationship along the way, assist in understanding consumers better, enhances return on investment and create more valuable content. In contemporary business context, marketing process helps in gaining competitive edge, re-examine old ideas along with assumptions, accountability and minimise risks. Marketing mix assist organisation to understand kind of elements should be combined for meeting goals and objectives of marketing. With effective integration of all elements related to marketing strategies in marketing mix, marketing managers of venture ensure that they have visible and in demand service or product which is competitively priced together with promoted to target audiences. Contemporary issues of marketing are outcome of dynamic global economies which have an effect on all the things that are concerned with an establishment and it changes how globe has been conducting activities of business. 6
REFERENCES Books and Journals: BackUp North West. 2022. [Online]. Available through: <https://backup-charity.org.uk/>. [Data accessed on July 05, 2022]. Brenner.M.2021.WhatIsMarketing.[Online].Availablethrough: <https://marketinginsidergroup.com/strategy/what-is-marketing/>.[Dataaccessedon July 05, 2022]. Gbadamosi, A., 2019. Marketing ethics, green and sustainable marketing.Contemporary Issues in Marketing: Principles and Practice. 185. [Data accessed on July 05, 2022]. Hanna, D. M., 2022. Advergaming revolution and its role in enriching the content and impact of modern contemporary Advertisements.International Design Journal. 12(1). pp.99-109. [Data accessed on July 05, 2022]. Hill. W. A. 2016.Importance of Marketing Mix in Marketing Strategy. [Online]. Available through:<https://www.linkedin.com/pulse/importance-marketing-mix-your-strategy- part-1-warren-a-hill/>. [Data accessed on July 05, 2022]. Khosrow-Pour, D. B. A. ed., 2019.Breaking Down Language and Cultural Barriers Through Contemporary Global Marketing Strategies. IGI Global. [Data accessed on July 05, 2022]. Mason, K., Kjellberg, H. and Hagberg, J. eds., 2018.Marketing Performativity: theories, practices and devices. Routledge. [Data accessed on July 05, 2022]. Melas, D., Foret, M. and Hesková, M., 2020, June. Importance of quality of life and social indicators in contemporary marketing. InProceedings of FEB Zagreb International OdysseyConferenceonEconomicsandBusiness(Vol.2,No.1,pp.768-779). University of Zagreb, Faculty of Economics and Business. [Data accessed on July 05, 2022]. Nart, S. and Öztürk, A., 2021. Circular Economy from the Point of Consumption Relations: Consumer’s Role in Maintaining Circular Process. InContemporary Issues in Social Science. Emerald Publishing Limited. [Data accessed on July 05, 2022]. Sharma, R. R., Kaur, T. and Syan, A. S., 2021. Contemporary Issues in Sustainability Marketing. InSustainability Marketing. Emerald Publishing Limited. [Data accessed on July 05, 2022]. Suman, H. and Anand, A., 2018. Conference Review: National Marketing Conference 2018 on Managing Customer’s Experience across Contemporary and Diverse Touchpoints.FIIB Business Review. 7(4). pp.277-279. [Data accessed on July 05, 2022]. Tracy,N.,2019.LosingMillennialsintheCity:ReflectiononContemporaryIssues. InDemocracy and Governance for Resourcing the Commons(pp. 165-177). Springer, Cham. [Data accessed on July 05, 2022]. 7