Role of Technology in Mitigating Operational Disruption in Aviation Industry

Contemporary Issues of Management
and Change

Table of contents
INTODUCTION........................................................................................................................3
MAIN BODY.............................................................................................................................3
CONCLUSION..........................................................................................................................6
REFRENCES.............................................................................................................................8

INTODUCTION
The essay is about the role of the technology in the situation of disruption in the
aviation industry and how they are able to mitigate and manage the situation. Different
problems are discussed that happen to the aviation industry and some of them are not in
control of the aviation industry in this essay. Some technological advancement is explained
and how the companies can use them to reduce the disruption effects are discussed.
MAIN BODY
The role of digital technologies in the mitigation and management of operational
disruption in the aviation industry
The aviation industry in today’s time has to deal with lot of factors in the operation of
the company. There are many operational disruptions that influence the industry by the
external and internal factors. The problem can arise when the airplane is in the air or on the
ground. Unexpected costs and damage to the value of brand can occur due the extreme
weather conditions, mechanical problems, natural disasters, industrial action, labor issues,
security alerts and air traffic congestion. The airlines need to be delayed and cancelled due
these disruptions and can generate a loss for the airlines.
The flight cancellation due to the technical glitches or weather disruptions can put
pressure on the staff at the ground for accommodating the passengers into the next flight
along with the generation of new PNR. The revenue of the airlines is affected by these types
of irregular operations (Koh, Orzes and Jia, 2019). The airlines have to pay the cost for the
block of the aircraft for customer per minute, crew cost, fuel cost per minute along with the
maintenance and ownership of the aircraft that is quite a lot for the airlines. The British
Airways have cancelled about 100 flights and delayed more than 200 flights.
There is a problem of the growing number of the passengers using the flight. The
international civil organization recorded that about 3.7 billion passengers used the airline in
the year 2016, it is estimated that the in the year 2035 the passengers will be doubled and the
total of 7.6 billion passengers will be travelling through air. With the increase in the number
of passengers, the risk of disruption will be increased along with the increase in the
consequences related to it.