Developing Individuals, Teams and Organisation

This report discusses the importance of continuous learning and professional development for driving sustainable business performance. It analyzes the differences between organizational and individual learning, training, and development. It also determines the appropriate knowledge, skills, and behaviors required by HR professionals. The report includes a personal SWOT analysis, personal skills audit, and personal development plan for a given job role. The report is based on the case study of Morrison, the biggest retail-based supermarket in the United Kingdom.

Developing Individuals,
Teams and Organizaation

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Determine appropriate and professional knowledge, skills and behaviours that are required by
HR professionals.........................................................................................................................3
Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role..........................5
Analyse the differences between organisational and individual learning, training and
development................................................................................................................................8
Analyse the need for continuous learning and professional development to drive sustainable
business performance..................................................................................................................9
Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.............................................11
Evaluate different approaches to performance management (e.g. collaborative working), and
demonstrate with specific examples how they can support highperformance culture and
commitment...............................................................................................................................12
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
The professional knowledge is basicaally a set of theories and practices which is related
to specific field of work, acquired during the time of study or training. It is also defined as
understanding of theories, techniques and principles which is gained. The development of team
is defined as a grouping of maany individuals according to their skills, knowledge and education
for accomplishing and conducting the task in effective and systematic manner. The chosen
organization is Morrison and it is biggest retail based supermarket in United Kinbgdom The
company was established in 1899 by William Morrisons (Downs, DeWine, and Greenbaum,
2020). The report will cover determine the appropriate and professional knowledge, skills and
behaviours that are required by HR professionals, It further covers evaluate a completed personal
skills audit to identify approprioate knowledge, skills and behaviours and develop a professional
development plan for a given job role. It also cover analyse the need for continuous learning and
professional development to drive sustainable business performance.
TASK
Determine appropriate and professional knowledge, skills and behaviours that are required by
HR professionals
Knowledge required by HR professionals
 Personnel and Human resource – The HR manager of respected of respected
organization required to get knowledge about various principles and procedure for
personnel. Due to having this knowledge organization or HR manager easily selecting,
recruiting and retaining the right workers for their vacant post. Due following the
vaarious prionciples effectively manager of organization easily organise the time and
workflow in effective. Due to the effective organization of HR lower level employees are
do their work with systematic and displined manner.
 Use of technology – It is also one of the knowledge which is highly important for HR
manager for doing the work and solving the problems in business activities quickly. Due
to the effective use of technology company is able to identify the real issues of employees
effectively. Technology is increasingly integral to the work done by HR, so a willingness
and ability to utilise existing technology and seek out new solutions will serve you well.
Software packages and digital solutions exist for a wide range of HR tasks, and

technology's prevalence in the sector will undoubtedly grow. Tech-savvy HR
professionals aren't just in high demand now; their value will increase in line with the
growing importance of technology in the sector.
Skills required by HR professional
 Communication skills - The most frequently mentioned skill in HR job openings is
communication. Communication skills are essential in Human Resource Management, as
the HR professional is the link between the business and the employee. On the one hand,
you are an activist for employees, and on the other hand, you represent the employer.
This requires great communication skills. You will be communicating with different
stakeholders, and at different levels of authority and influence. How you communicate
with the CEO of your company, and with junior staff would be very different.
 Time management – It is a very important skill which is required by HR manager for
managing the work in systematic manner (Jordan, and, et. al., 2019). With help of
effective time management employees within organization is able to accomplish the
targets in time. Therefore, time management is essential for enhancing the overall growth
and profit of organization at maximum level. Due to effective time management the
employees within firm is able to deliver quality product and services to customers in
time. In this way the goodwill of organization are effectively sustained in market for long
time.
Behaviours required by HR professional -
 Understanding knowledge – Here the HR manager is needed to understand the overall
working procedure of various technology. Due to understanding the concept of various
equipments manager and the lower level workers are able to do their work in systematic
maanner. With help of effective knowledge and technology firm is able to fulfil the needs
and desires of their employees in time. In every department of organization knowledge
plays the crucial role for HR manager to maintain positive relationship with employees in
long term.
 Resolution directed – For solving and fulfilling the wants and needs of their employees
the HR manager is required to keep positive behaviour with them. Due to keeping
positive behaaviour the lower level employees are able to share their real problems with
them without any type of hesitation and fear.

Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role
Personal SWOT Analysis
The personal SWOT is basically a process which assist the HR of Morrison company in
aspect of analysing their strength, weakness, opportunity and threat.
Strength  The time management skill is my first strength. Due to the
effective use of this skill I am able to manage the time in
given task effectivey. Due to the effective use of this skill I
easily finished my work in prescribed time.
 Resolution direct is my another skill which assist me for
resolving the various issues of employees with help of
providing solution to them.
Weakness  Administraation and management skill is my main
weakness and due to this I am not able to handle the
employees in systematic and effective manner.
 My other weaakness is information technology and due to
this I am facing lot of problems to adapt new types of
systems and equipments for doing the work.
Opportunities  In aspect of first opportunity listening skills assist me in
evaluating the workers when they are listening to others
(Kim, and, et. al., 2020). Due to the effective use of this
skill I am able to understand the problems of team mates
effectively.
 Understanding HRM – As a HR I always understand the
personal and HR management which assist me in aspect of
increasing the overall working effectively.
Threat  Competition is one of the major threat which I faced. In
professional career there is a heavy competition as the
indivcidual are more experienced and the skills in their
working.

Personal skill audit
It is one type of written document which clearly layout the skills which is utilized by
individual. Due to the effective use of the document firm easily identified and evaluated the
skills which is required for future career and also evaluated the gap in skill. In context to
Morrison HR is required improve and understand the skills with help of framing personal skill
audit.
Skill 1 2 3 4 5
Time
management
* * * * *
Listening skill * * * *
Information
technology
* * *
Administration
management
skill
* *
Resolution
directed
*
Personal development plan -
The personal development plan is a PDP which is basically a action plan and assisting in
knowledging the goals of individual. The personal develop plan is assisting in accessing the
experience, knowledge and skills of every individual. Due to this they easily gained happiness
and success in their personal and professional life. This is a kind of self reflection and
evaluaation which is being utilized in higher education and company.
Skills Current
capability
Target Development Time frame

Information
technology
In this skill I am
not good and due
to this I take lot
of time for
accomplishing the
given task. That
means it leads to
decrease my
productivity at
large scale.
My main target is
to gain better
understanding of
present
technology. With
help of using
technology
effectively I
easily increase
my performance
at higher rate.
I improved this
skill with help of
doing various
types of
technology field
related cources.
1 year
Administraation
and management
During my
professional
career I faced lot
of issues for
accessing the
information of
various workers
employees and
also for assessing
overall
performance
which makes my
skill weak.
I improved my
skill by which the
informations of
the workers are
arranged in
systematic
manner. It also
assist me in
aspect of solving
the problems
effectively.
For developing
this skill I started
to read books and
also participate in
various training
programmes. In
this way I easily
understand the
process of
management and
administration
within low time.
3 months
Understanding
HRM
In order to
enhancing my
abilities,
employees and
HR manager, I
required to
In my
professional field
I need to increase
my future career
and this is
required to
The overall and
effective
understanding of
HR are increased
with help of
reading books and
6 months

improve the better
understanding of
HR where I can
assist in the given
job role.
develop strong
understanding
information
regarding human
resource
management.
journal. In this
way I am able to
initiate things in
professional life.
Analyse the differences between organisational and individual learning, training and
development
It is very essential for understanding the culture of organization for evaluting the
individual and organization learning. The company culture needed to collaborate where there are
different types of workers. The managing of every individual assist in promoting the business
environment and if leaders evaluates, work and collabrate they easily gained competitve
advantage in market for long duration.
Organization and Individual learning
Basis Orgaanizational learning Individual learning
Meaning It refers to a process retaining,
creating and transfering
knowledge within
organization. An organization
improves over time as it gains
experience (Lee, 2019). From
this experience, it is able to
create knowledge.
It is refer to the development
of experience and skills for
performing the job role in
effective manner. This type of
learning is going is on
continuously within company.
It is also known as self
motivating improvement.
Purpose The main focus of this type
learning is to enhancing the
caapabilities and performance
of organization by resolving
the issues and queries of firm.
The purpose of individual
learning is to improving
knowledge, skills and
understanding of individual.
Due to this the every task is

performed in efficient manner.
Benefits This learning assist in
motivating and encouraging
the employees. The
performance is enhanced when
team works for gainining
goals.
This learning provides
advantage in aspect of
enhancing productivity of
individual. Due to this the
performance of organization
are highly increased.
Training and development
Basis Training Development
Meaning It is basically defined as the
process of education which
provides chance to workers in
aspect of developing
competency, skills and
learning for performing
specific job.
It is an informative procedure
which facilitates understanding
of overall skills and growth of
an workers is improved.
Purpose The training of purpose is to
enhance the skills and
knowledge of employees so
that the productivity and
performance of are easily
increased at maximum level.
The purpose of development is
related with growth and
leaarning as it is connected to
career oriented procedure
(Liao, Chen, and Hu, 2018).
It is performed for improving
knowledge and skills for
facing future challenges.
Focus The training is mainly
focusing on the technical skills
and on role it has narrow
scope. It is basically job
This is focusing on the
conceptual and human ideas by
keeping wide scope. It have
focus on person and on future

oriented which is focusing
making workers effective.
growth of organization.
Analyse the need for continuous learning and professional development to drive sustainable
business performance
In context to Morrison there is a requirement for continuous learning and professional
development where workers are participate in the development and training programme
effectively. The continuous is defined as a conception in professional development where
workers get opportunity for adapting or learning new things in their job role. It makes sure that
team must develop the habit of achieving or improving abilities, skills and knowledge for
sustaining their effectiveness in the job. But in other side professional development is one type
learning procedure which is used by firm for maintaining professional credentials. It is consider
with contginuing career training and education during the time of entering person into workforce
which is beneficial for developing various skills and advancing their career. The every individual
have the need of professional development which facilitates opportunity to professional in aspect
of learning and applying new skills, knowledge which assist them in their job and future career.
The continuous professional and learning development in Morrison enriches the performance
(Maes, and Weldy, 2018). In respect of Morrison workers required and position is understand
which provides scholarship and training. This type of development programme is highly
important for professionals in aspect of gaining company success and revenue at maximum level.
The continuous learning assist the every individual workers for achieving career development
growth which contributes to company goals. The requirement of continuous learning and
development process facilitates several advantages. The continuous learning also represents that
individual are committed for their work. With help of professional development skills are
developed all categories of employees are able to do their work in efficient manner for long time.
In continuous professional development various cycle of learning theories are utilized. The HR
of Morrison is working on klob's learning cycle and it consist of different stages which are
described below -
 Concentrate learning – It is a stage where every individual compalete new experience.
In this type of stage learners get engaged in various function or task and in this way
learning is involved. That means the learner are needed to pareticipate actively in their

task for getting new knowledges. The task is performed with different and new ideas
which leads to enhance the growth of company at higher rate.
 Reflective observation – In this stage the leaqrning cycle permits learner for asking
questions and experience is described with other. Here communication is highly essential
for learner in aspect of identifying any type of argument among undrstanding an
experience. There is analysis of new concept and ideas and self reflection is represent by
indivcidual.
 Abstract conceptualizatiuon – It is a next step in learning cycle which develops sense of
various events where learner attempts to made conclusion with help of utilizing the ideas
from which they are familiar and posssible theories are described with peers. Here
experience is interepted and comparison are made according to present understaanding. It
involves the analysis of new idea and past which assist every person in learning
 Active experimementation – It is one type of testing stage where learners take part with
the aim of applying their conclusions to new experience. Here learner are making
predictions, assessment are evaluated and plans are developed for achieving knowledge
in future. In this way learner put their knowledge into practice.
Demonstrate understanding of how HPW contributes to employee engagement and competitive
advantage within a specific organisational situation
The HPW is defined as high produtivity working which is one type of strategy. Due to
the effective use of this strategy, organization is able to accomplish their goals, objectives roles
and responsibilities in time and effective manner (Marion, and Fixson, 2021). In context to
Morrison the employees can assist each otherwith help of communication, sharing common
goals and leadership. In aspect of employee engagement HPW plays the crucial role and
achieving competritive advantage for company. It is also beneficial for motivationg or increasing
workers commitment towards its aims. In the procedure of HPW it just an aassumption where
workers are a valuable source regarding sustaining competitive advantage in market. Because
workers are able to develop strong enhaancement constantly in business and with encouragement
they do their task with high performance. The effect of HPW in organizatrion is shown by
analysing performaance of employees and in which way employees are done their duties for
accomplishing organizational goals. For instance Morriszon is a high productivity firm and
followed specification of offering superior values and services to their clients and also

maintaining rich quality of preofessional life for employees. The performance and skills of
employees is manipulate which derived their business successfully. The friendly atmosphere and
healthy competition make sure that the performance of worker and company is always high. The
various practices of human resource management assist in improving engagement of employees.
The concept of employee engagement and high performance are interconnected with
performaance of organization as it chain practices which is connected huge commencement and
practices of HRM.
The various characteristics of HPW are -
 Participative leadership – In this type of leadership the leader directly involved
between team members. Due to this the leader or the manager of respective organization
is able identify objectives, developing strong strategies and also able to take right
decisions in the business activity.
 Effective decision making – For HR manager effective decision making is highly
important for providing right directions to their employees and also for taking proper
decision in complicated situations. With help of effective decision making company is
able to reduce legal and other risk in their business activities at higher rate for long time.
 Open and clear communication – In organization communication are highly important
for run the activities of firm smoothly and in systematic manner (MOZ, and KLEINER,
2021). With help of open communication employees are get engaged at maximum level
and also understand in which way work is done.
Evaluate different approaches to performance management (e.g. collaborative working), and
demonstrate with specific examples how they can support highperformance culture and
commitment
The performance management is refer to tactic or strategy where employer and employee
manged in business on regular basis. It is not same to an approach of traditional where
performance of employees are analysed after the end of period. In respect of Morrison, there are
various approaches which are beneficial in performance, commitment and culture which is
described below -
 Collabrative working – It describes in the form of partnership where two or more
organizations are worked together with the purpose of achieving goals and increasing
profit. In context to Morrison, they are adopted collabrative working and according to

this employees on permanent basis along with team are developed on independent basis.
With help of this technique company is able to deliver best quality products to customers
in long term. The main advantage for maintaining collabrative work is that here work are
distributed equally to all employees.
 Shared goals – The main objective of Morrison are sharing their ideas and thoughts with
their workers for conducting the work in smart way. With help of conducting work in
smart manner firm is able to deliver their services to users in best quality for long time. It
also assist the employees for keep strong and positive relationship between employee and
employer or employee and customer for long time.
 Recognising contribution - In the organisation an environment is created for recognising
contribution of employees which helps in them to put their efforts continuously for long
period. Hence, it is required to have environment where efforts of employees can be
identified and their engagement level be high.
It has been analyzed that HPW or high performanmce working plays the maajor role for
sustaining the performance and productivity of workers in long term (Olaisen, and Revang,
2018). With helpm of high performance employees or organization are able to solve the queries
and complaints of customers in time. In this way the revenue and goodwill of company is easily
sustained in customer minds and in market for long time. The professional knowledge is
basicaally a set of theories and practices which is related to specific field of work, acquired
during the time of study or training.

CONCLUSION
After the evaluation of above daata it concludes that the human resource department
plays very important and crucial role for run the functions in systematic manner. Due to running
functions smoothly firm is able to sustain their overall performance and productivity in market
for long time. Due to the effective role of the human resource employees are able to utilize their
resources in optimized way. HR also aassist the firm for maintaining proper communication
between all departments for long time. The report will covered The report will cover determine
the appropriate and professional knowledge, skills and behaviours that are required by HR
professionals, It further covers evaluate a completed personal skills audit to identify approprioate
knowledge, skills and behaviours and develop a professional development plan for a given job
role.

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