The bookkeeper calls the receptionist to discuss an outstanding invoice of $1,450. The receptionist checks the system and says that the invoice has been paid. However, the bookkeeper says that they have not received the payment. The bookkeeper speaks to Danny Jones and asks for evidence of payment. Jones says he will check and provide evidence if he can. The bookkeeper asks Jones to release the payment again, but Jones says he needs to check the evidence first. The bookkeeper says they will refer the matter to their senior accountant.