Supporting Clients with Chronic Illness

This assignment focuses on supporting individuals living with chronic illnesses. It highlights the diverse physical, cognitive, and emotional challenges they face, emphasizing the impact on psychological, physical, and social functioning. The document stresses the importance of self-management and tailored support systems in mitigating the negative effects of chronic illness. It also discusses adapting sexuality within the context of chronic illness and encourages a shift from performance to pleasure-oriented approaches.

Ageing support

Table of Contents
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4169_0011507266305
ASSESSMENT 1
TASK 1
1. It is helpful in managing day to records of firm. With the help of this person is able to
have proper implementation policies and procedures. The Iso 15489 has been developed
to participate in ISO member countries to standardize and take best practice effective and
efficiently. It is very important for the venture to maintain the proper records weather it is
financial, transaction etc. it helps to keep proper records for present and past comparison
in order to make future decision
2. The App stands for Australia privacy principle. In this the all policies and principle is to
keep privately. It is help to secure the records of the company in effective manner.
3. This is need to give to analyse the proper records of the person. In the permission is to be
granted from the person of possible consequences. The possible risk and benefit is to be
recorded.
4. In this manner the principle of suspect is working in this the Nathan who is working far
for her he is doubting his acct just due to that lady was rich.
5. In organisation the professional development is very important to keep the each thing in
effective manner. With the help of this proper records of company can be made.
Professional developments helps in enhancing the environment of organisation so that
worker can work in more co-ordinated way.
6. For example- 1. By implementing the secured policies the information can be secured to
passing of.
2. The person used to take each stem in confidential manner.
3. The electronic devises is to use with proper locker facilities and password.
7. The Abha should collect the all student at one place and should advised them to keep
them safe from such bare wires. She let them know the harmful effects of them, in
manner the child can get aware of it.
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8. (a) the human right is to be define in correct manner the all person has right to speak. If
there is any kind of violation than corrective steps is to be taken.
(b) no it cannot bound to anyone. It is depends on the people that how such thing is to work in
effective way.
9.
A. Child protection act has been breached in the situation. Moreover, Children act 2005 breach
can also be recorded.
B. Majd can apply remedies under the act of Children act 2005. It will allow to take better
outcome. As well as it helps to maintain proper standard in the organisation
10. A workplace audit is a method of reviewing various policies and procedures within human
resources and other areas of an organization. The purpose of a workplace audit is to identify
areas that need improvement.
11. Funding requirements
General requirements: Be able to demonstrate provision of activity hours that are consistent with
the Neighbourhood
Governance and policies requirements: Being under the auspice of a legally constituted body that
is an incorporated.
Insurance requirements: Neighbourhood Houses that receive funding through the
Neighbourhood House Coordination Program are eligible to receive insurance coverage under
the Victorian Managed Insurance.
B. Individual may face issues in terms of legal values such as penalties, etc.
12.
A. It will be considered as trot of harassment which might affect the further proceeding
B.
 Designate a Location to Receive Complaints
 Develop a System for Record-keeping
 Process and Record Complaints
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 Acknowledge Complaint
 Investigate and Analyze the Complaint
 Follow-Up
C.
 She can talk to some law consultant because he may advice better on the subject.
 Conversation with collagenous can also advance the opportunities.
 Management authority’s assistance can also help her.
13.
A. Yes, because various tools are present in kit which can provide support and protection to kids.
B. He thinks additional tools like aid cream and further health care codes can be added.
C.
 Aid Cream
 Marking on items.
 Key of the kit
14. Yes I will consider Ellen suggestion because it is beneficial for promotion of home with
minor support. As well as it will serve proper caring of the person who is suffering from any
disease
15.
A. Public liability insurance protects you if clients or members of the public suffer personal
injury or property damage because of your business.
B. Worker’s compensation is a type of insurance that provides restitution for medical care for
employees that are injured while in the place of employment. In return protection and
compensation is provided.
16.
Australian human rights Introduced to improve the human from
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unethical practice
Fair work commission To improve work place situation
Victorian charter of human rights To advance the general protection within
nation.
Charter of healthcare rights Developed from those in the International
Covenant of Civil and Political Rights, along
with a number of enforcement provisions
17.
 Promote Empowerment
 Improve Communication
 Discipline guidelines to be introduced.
 Change in policies is essential
18.
The Community Care and Assisted Living Act replaced the Community Care. It is framed for
better development of care facilities so that better protection can be offered.
TASK 2
Case 1
1. Breach of employment act is being considered which has impacted the overall
workplace environment.
2. It might create a risk of project delay and market performance decrease. Also,
employee relation can be affected in negative manner. Moreover, financial conflicts
can also be faced.
3. Necessary for Prasad to ensure about organisational policies. Also, performance in
terms of standards need to be measures properly.
4. All the policies should be properly executed
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 Equal Employment Opportunity (EEO)/Anti-Discrimination Policies
 Harassment Policies
 Non-Disparagement or Confidentiality Clauses
Case 2
11 In present situation the federal legislation is being incorporated for better work
culture development.11 It might lead to loyalty issues within business. Performance in terms of financial
ratio will be decreased.11 Necessary for Kelly to ensure about organisational policies. Also, performance in
terms of standards need to be measures properly.
Case 3
1. It can be considered as breach of employment agreement
2. It might create a risk of project delay and market performance decrease. Also,
employee relation can be affected in negative manner. Moreover, financial
conflicts can also be faced.
3. Necessary for Ben to focus on changes in policies so that HR standards need
to be advanced.
4. Implement all the polices so that they can take care themselves in proper way
Case 4
1. Safe work procedure (SWP) is an integral part of the risk management
process as it outlines the hazards, risks and associated controls measures
to be applied to ensure the task/activity is conducted in a way to reduce
the risk of injury. By having an effective consideration of workplace
policies the issues can be overcome in order to lead business to success.
 Shelving Bound Volumes
 Handling Bound Volumes
 Photocopying or Scanning Bound Volumes
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 Marking Special Collections Materials
TASK 3
A.
 Scope: Key scope of the policies is to make sure that long term sustainability can be well
maintained.
 Objectives: To advance the work commitment and ensure that overall performance is
being taken into account.
 Values and commitment: It is necessary to ensure that basic facilities are being provided
to members. Motivation must be improved in order to have consideration of policies and
ensure about key outcome.
 HR norms need to be framed as per national regulatory standards so that overall
valuation can be taken into account.
 Roles and responsibilities: Manager need to focus on application of standards.
Employees and business partners may have the role of technical expert. Employees and
business partners work in a team. Employees and business partners in their different
levels are responsible for managing one or more business aspects.
 Training application: Establish program goals, choose the right technology, create useful
and engaging learning, and Deliver training to employees at the right time.
 Policy review: It is necessary to measure the policies which are being employed in order
to have sustainable opportunities.
 Management of all the activities
 Proper enhancement and development of policies and procedures
 Monitor all the operations and activities
Part 2
1. Objectives of the Equal Opportunity Act 2010 are to encourage the
identification and elimination of discrimination, sexual
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harassment and victimisation and their causes, and to promote and
facilitate the progressive realisation of equality.
2.
 Equal Pay Act 1970
 Sex Discrimination Act 1975
 Race Relations Act 1976
 Disability Discrimination Act 1995
 Employment Equality (Religion or Belief) Regulations 2003
 Employment Equality (Sexual Orientation) Regulations 2003
 Employment Equality (Age) Regulations 2006
 Equality Act 2006, Part 2
 Equality Act (Sexual Orientation) Regulations 2007
3. HR professionals and management control authorities must be a part
of establishment
4. Create specific forms of measurement to help you determine, Develop
a system for monitoring operational progress, Create an accountability
system in which employees document time usage during a given time.
5. Communication through mails and meetings is best option to have
sharing of information
6.
 Code of conduct.
 Recruitment policy.
 Internet and email policy.
 Mobile phone policy.
 Non-smoking policy.
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 Drug and alcohol policy.
 Health and safety policy.
 Anti-discrimination and harassment policy.
ASSESSMENT 2
Task 1
Question 1
A. The term palliative care means giving medical care to people for handling of serious illness.
They work in manner to provide relief from the symptoms and stress of serious illness.
B. The aims of palliative care are as-
The main objective of this is take steps to improve the quality of life for both patients and
family.
It helps to reducing their suffering through early identification of any disease.
C. These are as-
The caring attitude of medical professionals.
The proper consideration on individuality.
Providing appropriate treatment.
D. The basic difference is as-
The palliative treatment provided at the time of identification of illness but the curative treatment
provide at any time and any stage of serious illness.
Question 2
A.
 The worker get to feel panic by seeing some other pain.
 Sometime they get scale to touch their wound.
 The workers get to touched with their pain.
B.
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Four things at the time of dealing with emotions-
 Not to get attached with anyone
 performing duties only
 be strict with obligation
 Control on emotions.
Question 3
The three advises are as-
1. To take proper diet with healthy food.
2. Medicine should be taken on time.
3. Be in positive environment which helps to get reduced.
B. At this stage the family member should take step to get stress out people. They should give
proper diet so that and time to time medicine should be given.
Question 4
a.
 The pain can always be controlled but it cannot.
 Doctor will find the cause for pain but it is not easy.
 Unsafe to use analgesia.
b. Pain can be always controlled – it is wrong to assume this. Many people used to take medicine
without taking prescription from authorise doctor. They take pain killers and user to ignore pain.
In this way illness get serious disease.
Question 5
a. I used to make them understand that at the last stage of serious illness it would be risky to take
advise from any other medical professional. The medicine can not be change. At this time they
should listen to the doctor who helped them to fight with it at the time of finding such serious
illness.
b.
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The action could be taken as-behaviour used to tell them to create positive environment, make
him happy and to give proper and healthy diet to him.
Question 6
a. This is usually happens when person used to take so much stress. At this time mental stage of
person cannot work well.
b. I will recommend her to be clam. Whatever was to happened it happened now. She is
assuming this kind of thing because she is very upset with this news.
C
these are as-
1. denial
2. anger
3. depression
4. bargaining
5. acceptance
Question 7
a. Two supportive care-
1. They should take lukewarm water so it will help them
2. Add more nutrition to their diet with green vegetables.
Question 8
with the help of below web address they can have complete source of information area as-
1.https://www.informationvine.com/index?
qsrc=999&qo=semQuery&ad=semD&o=603897&l=sem&askid=a327bd11-16a5-4a72-b50f-
9c3c89d00205-0-iv_gsm&q=information%20palliative
%20care&dqi=&am=modifiedbroad&an=google_s
Question 9
a.
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 1. They tell them to take proper diet and exercise.
 To take medicine on time.
b.
 proper care
 increase nutrition
 Drinking more water.
c. I think no information is to be passed till the checking of legal documents.
ASSESSMENT TASK 2
1. I will check the all report seriously. Under my observation I will give him medicine on
proper time.
2. It can be analyse when person became restless. He is not able to take his diet on plan
schedule with healthy diet.
3. These are as-
 The person stop eating and drinking anything.
 He becomes restless and stay in bed.
 Suffering from low blood pressure and weal pulse rate.
 Agonal breathing
4. These are as-
 To give medicine on time.
 Keep checking their nutrition elements.
 To keep check their pulse rate in timely manner.
5. In this manner the proper diet and nutrition is to be given to the person who is suffering
from this.
6. At the time when I don't know about what to do at this last stage I wall take experience
and advice from any senior authority. Or the person is able to suggest me.
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7. The person has many wishes during his life. I Will try to let them know and will take
initiate to full fill them and give him a reason to be happy.
8. I will tell them to be happy and crate positive environment so that person can be relaxed.
To give him healthy diet with nutrition elements.
9. I will try to be with the patient so that family member fell relaxed. To keep proper track
record of his health.
10. I will try to know their cultural factors. In this manner I will able to give them positive
environment.
11. I will check the person pulse rate as well his diet records with the help of this kind of
thing I am able to analyse his death.
12. I will send to the hospital for having post-partum and after this I will give this body to his
family as per the last wish of patients.
13. I can take this guidance at the time of having medical training. I can take suggestion of
higher authority in this manner.
14. In this case I will direct any person who is having this knowledge and can help to do the
things in better manner.
15. I will five him emotion strength and console for their family. This thing is to be
happened but now they look ahead and live the life positively.
16. The post-partum and medical report is to made after death. In this way the medical
professional can have the proof to show the death record of the person in any kind of
emergency.
ASSESSMENT TASK 3
1.It is very essential to deal with the pain of penitents. Is to be controlled at manageable level. It
can be prevent by giving Morphine of 10 Mg in every 4 hours.
2. Person can feel bad if he is suffering from pain which is making worse day by day. If he
is not working as per the plan schedule in this way pain of the person can be worse. The
medicine is to given of proper manner.
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3. At this stage person is unable to analyse that what kind of pain he is suffering from. In
this way the pain killer tablets even cannot work well.
4. No this is not constant. Its like come and go. When person used to take medicine he will
be relax for while but after that he will suffer.
5. With this kind of working person can learn various kind of experience in this journey.
6. At this stage this pain relief of 10 mg is enough if situation get worse than another pain
relief medicine can be given to him.
None Mild Moderate server
Nausea    
Vomiting    
constipation    
itching    
Mental cloudiness    
sweating    
Fatigue    
Drowsiness    
Comments- The things is to be observe in correctly manner so that proper action is to taken. In
order to have proper track records of patients health.
Action is to taken-
1. The medicine is to take on timely manner.
2. To keep proper track records of his health.
3. If there is need than medicine have to change.
ASSESSMENT TASK 4
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Being the care worker of John who is suffering from cancer at 4th stage of pancreatic cancer. The
chemo are taking to have the effective analysation on the person health. In case the person is not
well even chemo is not working and he has left only few days to live. In this manner I need to
draw an advance care plan with the full plan scheduled of taking medicine and eating. At this
stage person is unable to analyse that what kind of pain he is suffering from. In this way the pain
killer tablets even cannot work well. The effective step I to be take to get cure from pain.
4170_0011507266306 Assing …..3, asssd 3, 4
Assessment Task 1
Question 1: Collaborative care is healthcare movement and philosophy which have many names,
models and definition which includes different provision such as mental health, behavioural
health and substance use services in primary care.
Question 2: Collaborative relationship are always made on the base of trust, it can never be made
by controlling other person. Which includes different aspects such as interpersonal competence,
loyalty, consistency of behaviour, open and honest communication and integrity.
Question 3: there are several principles that are regarding the collaborative care RNs and LPNs
render care oriented first and foremost toward the health and well being of the customer. They
should consistent with professional responsibilities, ethical and legal guidelines, and standards of
practice. They should practice their own level of competence, maintain quality professional
environment, believe in effective decision making. Collaboration spectrum model is the model
which is based on building relationship in the workplace but with the help of true partnership
and with the right Governance, Operations and Behaviour.
Question 4: Benefits of the networking and collaboration
Client:
 Improved service coordination.
 Access to various services.
 Effective relationship with organisation and workers.
Organisation:
 Proper efficiency of work.
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 Less duplicate efforts.
 Improve service co-ordination
Worker
 Access to up-to-date information, new ideas and strategic thinking
 Additional expertise
 Proper knowledge about organisation
Question 5:
Question 6: Ways by which organisation represent themselves positively
 Act in the sincere manner.
 Make sure all equipment is in a clean and serviceable condition
 Avoid humour and flippancy
Question 7: legal Consideration when entering into partnership
 Proper ownership interest
 Equal decision making and voting rights.
 Proper partnership deed.
Question 8: when organisation are making collaborative partnership they need to take care about
intercultural property and copyright. Ways by which they can manage their these both activities
are as openness in innovation and using value mechanisms approachability.
Question 9: When client information may be disclose
 When customer is in very serious condition and that information need to be communicate
to the family members.
 When any urgent operation need to be done when prior permission need to be asked from
the family of the person.
 When the disease can spread, then organisation need to inform that family members need
to take proper precautions.
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 If the organisation believes that their client is suicidal or is a “clear and imminent
danger” to himself or others.
 When the client is Abused then this information need to be disclose to the police.
Question 10: Peninsula model of primary heath care planning is the model catchment-based
partnership between a range of health and community service organisations, key stakeholders,
consumers, carers and communities. Peninsula Health, Department of Health (SMR), Local
Governments, the Primary Care Partnership and Medicare Local are governing bodies. Alliances
are between the communities, stakeholders, health and service organisation. Participating
providers and service providers exist in deliver layer. Resource layer have employees.
Task 3
Collaboration method This is one of the effective method which help
in improving the coordination among members
which help in increasing the benefits and
growth of business
Key members method Coordination and control
Period of time 1 Month
Outcome Effective outcome as profitability increase
Benefits Growth of business
Challenges Team conflicts
Improvements Speed
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Assessment task 2
Question 1
Vision: To deliver better health, better care and better value
Mission: To deliver better health, better care and better value
Values: To listen, To treat people with respect and To treat people with dignity
Organisation structure:
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Role and responsibilities
Position Role Responsibilities
Top level management To make organisational
policies
Ensure that a;; the policies and
decision are implementing
properly
Middle level management Select effective strategies
related to different aspects
Manage link between top level
and lower level management.
Ensure all the strategies are
implemented properly and
filling loopholes.
Lover level managements Implement all the strategies Divide strategies into task and
then execute all the task and
activities.
Policy and process to ensure customer information keep confidential: Different policies are made
by the organisation so that information can not leak by them. That are:
 Identify and prioritize confidential information
 Study current information flows and perform risk assessment
 Determine appropriate access, usage and information-distribution policies
 Implement a monitoring and enforcement system
 Review progress periodically
Question 2:
Name and role: Human resource manage, who role is to manage relationship between each
stakeholders of the organisation so that workers, client and business can maintain proper
network.
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Benefits of partnership and networking:
 It helps the venture to create effective relationship
 reduce duplicate efforts
 Satisfaction to client according to their needs and wants.
 Fulfilment of interest of every stakeholders.
Result of change partnership: it gives benefits to several areas such as workers, employees,
management, organisation and clients. Build cardinal relationship between each stakeholders,
cater of effective and efficient services.
Result when these partnerships did not happen: If these partnerships did not happen, all the
departments do not work in co-ordinate way, organisation will not able to identify and cater
needs and wants of stakeholders, in-proper communication.
Improve awareness of community issues, policy and practices: it is very significant because
organisation need to maintain proper environment within their environment, so they need to
respect tradition and values of every culture which helps them to reduce community issues
Represent themselves as positive in the way of community: respect values of all community,
helps others to understand every stake-holder's religion and tradition of the organisation.
Collaborative partnership can be maintained with the help of effective relationship and better
communication.
Opportunities for improvement are:
 Understand stake-holder's interest
 maintain cardinal relationship
 respect every individual
Question 3
Swot
Strengths
 Developing links with NHS providers
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 Good and improving relationship
Weakness
 Supplier relationship between
CSU/BCCG not yet fully developed
 Insufficient understanding among
commissioners
Opportunities
 Social marketing
 Developing new relationships with
existing and new providers
Threats
 Public concern about the changes to
the NHS
 Reputation damage from negative
press comments
Question 4: Recommendations
Strategy Improvement Benefits
Building relationship Helps to improve
communication
Proper fulfilment of every
stake-holder's interest
Identify needs and wants of
clients
Able to serve effective
satisfaction to customers
Able to attract large number of
customers.
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Assessment Task 3
Diet
In this includes the common dietary problem in older people
It includes the common health issue in the old age people
Diet should include all nutrition
Exercise
It is very significant aspect by which people can get effective improvement.
Emotional well-being
Due to the emotional well-being, people can get effective health and their health can possitively
improved.
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Assessment task 4
Part A
Name Student 1
Date
Communication Formal communication
Maintenance of positive network Yes, student was able to liaise with key
members and maintain positive network
Sharing of information No confidential information was shared
Representation Effective presentation and present organisation
in positive way
Name Student 2
Date
Communication Informal communication
Maintenance of positive network No, student was able to liaise with key
members and maintain positive network
Sharing of information No confidential information was shared
Representation Nighter good nor bad presentation and present
organisation in positive way
Name Student 3
Date
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Communication Formal communication
Maintenance of positive network Yes, student was able to maintain positive
network
Sharing of information No confidential information was shared
Representation Present organisation in nighters positive nor
negative way
Part B
Challenges and limitation
 Effective policies regarding keeping the customer's information confidential was there,
but workers were not able to implement it.
 Ineffective communication, no proper structure to be followed for communicating with
people.
These dynamics will reduce co-ordination between different partners in organisation, in-proper
Collaborative relationship will be done.
Feedback
 Use effective structure for communication
 Create effective relationship with stake-holders.
Keeping information up to date by regularly collecting information about the customers and ask
customers to come for regular check up. Information can be communicated with the help of
emails, face to face communicate, client health report etc.
Assessment task 1
Question 1
A
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B
As the heart beats, it pumps blood through a system of blood vessels, called the
circulatory system. The vessels are elastic, muscular tubes that carry blood to every part of the
body. Bood enters the heart through two large veins, the inferior and superior vena cava,
emptying oxygen-poor blood from the body into the right atrium of the heart. As the atrium
contracts, blood flows from your right atrium into your right ventricle through the open tricuspid
valve.
C
Function
 Oxygen and Carbon Dioxide Transport
 Nutrient and Waste Product Transport
 Disease healing and protection
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 Body Temperature Regulation
Question 2
A
B
Function
 External Respiration Exchanges Gases Between the Lungs and the Bloodstream
 Inhalation and Exhalation Are Pulmonary Ventilation—That’s Breathing
 Internal respiration
 Air vibrating
Question 3
A. Parts of muscular system
 Skeletal Muscle
 Smooth Muscle
 Cardiac Muscle
B
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 Axial skeleton
 Appendicular skeleton
C
 Describes how bones are connected to other bones and muscle fibers via connective
tissue such as tendons and ligaments
 Allow motion in different bones that are connected by joints.
Question 4
A
The hypothalamus is located below the thalamus and is part of the limbic system. The pituitary
gland is located at the base of the brain. The thyroid is gland located in the front of the neck just
below the Adams apples. Parathyroid gland is located in the neck behind the thyroid. Adrenal
gland is Located at the top of each kidney. Pineal gland is near the centre of the brain, between
the two hemispheres. Pancreas is located at back of the abdomen.
B
Function of endocrine system
Collect of glands that produce hormones which regulate metabolism, growth and development,
tissue function, sexual function, reproduction, sleep, and mood, among other things.
Question 5
A
Parts of nervous system
 Brain : It is part or networks of communicating neurons, different parts of the brain can
talk to each other as well as work together to send messages to the rest of the body
 Spinal cord: The spinal cord is a long, thin, tubular bundle of nervous tissue and support
cells that extends from the medulla oblongata in the brainstem to the lumbar region of the
vertebral column.
B
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Nervous system plays significant part in the human body which control all the parts of
body, it sends and receive message to other parts in order to act in different stimuli.
Question 6
A
B
 Esophagus receives food from the mouth when the swallow
 Stomach that holds food while it is being mixed with enzymes that continue the process
of breaking down food into a usable form.
 Small intestine which breaks down food using enzymes released by the pancreas and bile
from the live
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Question 7
A
 Two kidneys
 Bladder
 Two sphincter muscles
 Urethra
B
Function of Uninary system
 Regulate of blood volume
 Ureters pass beneath the urinary bladder.
 Urinary bladder is to store urine prior to elimination of the urine from the body.
Question 8
A
Parts of female reproductive system
 Ovaries
 Vulva
 The Reproductive Cycle
 Vagina
 Fallopian Tubes
B
Parts of male reproductive system
 Ejaculatory Duct
 Epididymis
 Seminal Vesicles
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C
Function of reproductive system
 Female produces the female egg cells necessary for reproduction, called the ova or
oocytes
 Male reproductive system produce, maintain, and transport sperm
Question 9
A
B
Function of integumentary system
 Retain body fluids
 Protect against disease
 Eliminate waste product
 Adjust body temperature
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Question 10
A
 Thymus
 Spleen
 Tonsils
 Appendix
 Peyer’s patches
 Lamina propria lymphocytes
B
 Removal of interstitial fluid from tissues
 Absorbs and transports fatty acids
Question 11
A Smell is the power by which human perceive odours or scents with the help of organs in the
nose
B Taste sensation of flavour perceived by the human in the mouth and throat when they are
contact with a substance.
C Vision is the state of being able to see different things.
D Equilibrium is want satisfaction power of commodity.
E Hearing is the power of perceiving sounds by ear
Question 12
A
Cells provides structure for the body, take in nutrients from food.
B Human body tissue is made up of organs and other body parts that are muscle, epithelial,
connective and nervous
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C Body organ is a part of your body which performs a specific function such as brain, skin,
lungs etc.
Question 13
A
Food and nutrition affects health. If the wrong food is consumed by the person that it can
guide them very badly which mat cause overweight, undernourished etc. And if nutrition is not
given to the body then it will not grow and cause high risk of disease.
B
Food type Purpose Where it may be obtained.
Protein Amino acids They extract from food
Carbohydrate Chemical compounds Glucose
Fat Organic processes Insoluble in water
Vitamin A Fat-soluble vitamins Milk, butter, cheese and eggs,
fish oils, mackerel, trout,
herring.
Vitamin B1 water-soluble vitamins Thiamine breakfast, cereals,
yeast extract, margarine
Vitamin B12 water-soluble vitamins Riboflavin
Vitamin C water-soluble vitamins  Blackberries, mangoes
 corn oil, olive oil,
safflower oil,
sunflower oil
 mackerel, salmon
Vitamin D Fat-soluble vitamins  pregnant and
breastfeeding women
 infants and children
under five years old
31

 people over 65 years
old
Vitamin K Fat-soluble vitamins No need to have on daily basis
Potassium Deficiency and Toxicity Sweet potato, tomato, green
leafy vegetables, carrots,
prunes, beans, molasses,
squash, fish, bananas, peaches,
Calcium low bone mineral density,
rickets
Dairy, green leafy vegetables,
legumes, tofu, molasses
Question 14
Recommendations
 Eat health food which includes Vitamins and Proteins
 Keep environment hygienic
 Eat green vegetables
 Exercise daily
 Eat 5 servings of fruits and veggies a day
 Don't skip breakfast
 Reduce screen time
 Get Enough Sleep
 Reduce Stress
 Drink Water
Question 15
A
Analgesic an analgesic drug acting to relieve pain.
32

Anorexia is a psychological and possibly life-threatening eating disorder defined by an
extremely low body weight relative to stature
Arthritis is an informal way of referring to joint pain or joint disease.
Breakthrough pain is a sudden flare of pain that breaks through the long-acting medication
prescribed to treat moderate to severe persisten
Catheter is utilised to manage urinary incontinence, this is a thin, flexible, hollow-tube that is
inserted through the urethra into the bladder and allows the urine to drain out.
Diuretic is disease which cause increased passing of urine.
Dyspraxia sign of muscle weakness or of low intelligence. It’s a brain-based condition that
makes it hard to plan and coordinate physical movements
Hallucination an experience involving the apparent perception of something which is not
present.
Infarction is obstruction of the blood supply to an organ or region of tissue, typically by a
thrombus or embolus, causing local death of the tissue.
Prosthesis is an artificial body part, such as a limb, a heart, or a breast implant.
Scables is a skin infestation caused by a mite
Thrombosis is local coagulation or clotting of the blood in a part of the circulatory system
B
Contagious Infectious
Infectious diseases that spread from person to
person are said to be contagious
caused by microscopic germs for example
bacteria or viruses
Contagious diseases (such as the flu, colds, or
strep throat) spread from person to person in
several ways.
Infections spread to people from an animal or
insect
Question 16
33

A how cardiovascular and respiratory system work together
The cardiovascular and the respiratory system both work toward the same goal: getting
oxygen to tissues and getting carbon dioxide out. The respiratory system is involved in
supplying oxygen to the blood and removing carbon dioxide. When the heart receives blood that
is low in oxygen and high in carbon dioxide, it pumps it to the lungs via the pulmonary arteries.
When the lungs expand and get fresh air from the environment, oxygen is transferred (via the
alveoli) into the low-oxygen blood, which also then sends some of its carbon dioxide back into
the lungs. Now that this blood has fresh oxygen in it, it returns to the heart and the heart then
pumps it throughout the body.
B how Integumentary and nervous system work together
When the body undergoes stress, it may manifest on the skin as psoriasis and dermatitis.
Recent studies show the interlinking properties of the two systems to be the causal factor behind
such occurrence. When the nervous system is healthy and stress free, it boosts the immunity of
the skin. Studies show that the Langerhans cells are directly linked with the cutaneous nerves in
the epidermis of the skin.
Question 17
A
Function of immune system
 It is to protect the host from environmental agents such as microbes or chemicals, thereby
preserving the integrity of the body. This is done by the recognition of self and response
to non-self
 Produce and store cells that fight infection and disease and are part of the lymphatic
system
 Fight infection or disease.
B
Innate system is an important subsystem of the overall immune system that comprises the cells
and mechanisms that defend the host from infection by other organisms.
34

Adaptive immune system is a subsystem of the overall immune system that is composed of
highly specialized, systemic cells and processes that eliminate pathogens or prevent their growth.
C
External ways by which human can protect their body from infection
 Be safe from the bad environment
 wash your hand before eating
 Maintenance of cleanlinesses in surroundings.
Question 18
A and B How does body maintain its body temperature in outside atmosphere when it is hot and
cold outside
Skin contains minute little heat and cold centres, each of which is no more than one
square millimetre in size. A me-tallic object, for example, feels cooler than a piece of
polystyrene, even if both have exactly the same temperature. Metals and liquids are better
thermal conductors and therefore appear to be colder than gases and plastics. This explains why
we feel much colder in water of 20 degrees Celsius than in air of the same temperature. In
addition to these temperature sensors in the skin, the body also needs a kind of thermostat, a
regulatory device that measures and controls the temperature of the main part of the body,
keeping it at 37°C. The heat in our bodies is generated by the energy we gain through the food
we eat. During exercise, however, it is our muscles that produce the greatest amount of heat,
because only a very small part of the energy we consume is actually converted into physical
work.
Question 19
Ways by which blood pressure can be managed
 Lose extra pounds and watch waistline
 Exercise regularly
 Eat a healthy diet
 Reduce sodium in the diet
35

 Limit the amount of alcohol you drink
 Eat More Potassium-Rich Foods
Assessment Task 2
Question 1
Connection between diabetes and heart disease
A strong link between diabetes and heart disease is now well established. Studies from
Joslin Diabetes Center several years ago showed a two- to threefold increase in the incidence of
heart disease in patients with diabetes compared with those without diabetes who were being
followed in the Framingham Heart Study. Women with diabetes have an even greater risk of
heart disease compared with those of similar age who do not have diabetes. In fact,
cardiovascular disease leading to heart attack or stroke is by far the leading cause of death in
both men and women with diabetes. Another major component of cardiovascular disease is poor
circulation in the legs, which contributes to a greatly increased risk of foot ulcers and
amputations
Question 2
Risk factor of diabetes
 Family history
 Environmental factors
 The presence of damaging immune system cells
 Dietary factors
 Geography
Question 3
recommendation for blood pressure (125/84)
Readings between 120/80 and 139/89 usually indicate PRE-HYPERTENSION or HIGH
NORMAL, indicating that person don't have hypertension but your blood pressure is higher than
what experts consider optimal for most adults.
36

 Make an appointment with your doctor to discuss your blood pressure concerns
 Ask the doctor to check for other conditions that can raise blood pressure, such as sleep
apnea
 If the person already on medications for blood pressure, continue to take them as
prescribed.
Question 4
Recommendation for height and weight(1.63 n 67)
Height is 5.34 and weight is 67. BMI is 11.5 Underweight = <18.5, Normal weight = 18.5–24.9,
Overweight = 25–29.9 and Obesity = BMI of 30 or greater
 Weight loss to lower elevated blood pressure in overweight and obese persons with high
blood pressure.
 Weight loss to lower elevated blood glucose levels in overweight and obese persons with
type 2 diabetes.
 Weight loss should be about 1 to 2 pounds per week for a period of 6 months, with the
subsequent strategy based on the amount of weight lost.
Question 5
Recommendation for eating healthy food in engaged days
 Start Your Day Off Right, Eat Breakfast
 Don’t Rely On Coffee
 Stay Hydrated
 Decrease Packaged and Refined Foods
 Dine out the Smart Way
 Eat Local, Whole Foods
 Limit Alcohol Intake
 Avoid White Processed Foods
 Carry Snacks
37

 Don’t Overeat
 Increase Fruits and Vegetables
 Avoid Eating Late
Question 6
Tips to increase exercise
 Take the stairs as often as possible.
 Drink plenty of water
 Park as far from the front door as possible
 Clean your home regularly.
 Gardening and yardwork
 Use active transportation and public transit
 Have “walk-meetings”
 Go for a family walk after dinner
4171_0011507266307, …..2, 3
Assessment task 1
Question 1
A
 Poisons and Therapeutic Goods Act 1966
 Poisons and Therapeutic Goods Regulation 2002.
B
 Disability Discrimination Act 1992 (DDA)
 National Standards for Disability Services
 Convention on the Rights of Persons with Disabilities (CRPD)
C
 National Health Act 1953
 Social Security Act 1991
38

 Aged Care Amendment (Security and Protection) Act 2007
Question 2
A
 To investigate provider opinions about responsibility for medication adherence and
examine physician-patient interactions to illustrate how adherence discussions are
initiated.
 Nurses have both a professional and legal obligation to provide their clients with safe,
competent and ethical care.
 Nurses do not allow their personal judgments about a client, or the client’s lifestyle, to
compromise the client’s care by withdrawing or refusing to provide care.
 Nurses who have a conscientious objection to a client’s request for a particular treatment
or procedure:
1. Listen carefully, respectfully, and explore the client’s reason for the request and their
understanding of options that could meet their needs.
2. Do not attempt to influence or change a person’s decision based on the nurse’s
conscientious objection
B Key health laws Health Services Act & Health Administration Act
Question 3
A
 Hand hygiene should be performed before and after contact with a client, immediately
after touching blood, body fluids, non-intact skin, mucous membranes, or contaminated
items
 Wear gloves when touching blood, body fluids, non-intact skin, mucous membranes, and
contaminated items. Gloves must always be worn during activities involving vascular
access, such as performing phlebotomies.
 The safety devices on needles and other sharps should be activated immediately after use
39

 Do not overfill sharps containers. Discard after 2/3 full or when contents are at the “full”
line indicated on the containers
B
No, hands must be decontaminated immediately before and after every episode of direct contact
with patients, after any exposure to body fluids and after contact with a patient’s surroundings
that could potentially result in hands being contaminated.
Question 4
Drug Purpose Equipment
effect
Potential
reactions
Contradiction of
use
Contradiction of
incorrect use
Valium anxiety
disorders,
alcohol
withdrawal
medications to
treat seizures.
muscle
twitching,
tremor, loss
of bladder
control,
tired
feeling
severe liver
disease
kidney or liver
disease
Aspirn pain, fever,
and
inflammatio
n.
heart attacks,
strokes, and
chest pain
(angina).
stomach
ulcers, liver
disease
a blood thinner
(warfarin,
Coumadin,
Jantoven), or
other medication
used to prevent
blood clots
bloody or tarry
stools, coughing up
blood or vomit that
looks like coffee
grounds;
Question 5
40

Drug interaction: A drug interaction is a situation in which a substance (usually another drug)
affects the activity of a drug when both are administered together.
Drug of dependence: Drugs of dependence are prescription medicines that have a recognised
therapeutic need but also a higher potential for misuse, abuse and dependence. Many of these are
Schedule 8 medicines. These medicines have important therapeutic uses such as: treatment of
severe pain.
Controlled drug: Some prescription medicines are controlled under the Misuse of Drugs
legislation (and subsequent amendments). These medicines are called controlled medicines or
controlled drugs. Examples include: morphine.
Drug half life: This is the period required for the concentration or amount of drug in the body to
be reduced by one-half. We usually consider the half life of a drug in relation to the amount of
the drug in plasma. A drug's plasma half-life depends on how quickly the drug is eliminated
from the plasma
OTC: Over-the-counter medicine is also known as OTC or non-prescription medicine. All these
terms refer to medicine that you can buy without a prescription. They are safe and effective
when you follow the directions on the label and as directed by your health care professional
Acute pain: Acute pain is a type of pain that typically lasts less than 3 to 6 months, or pain that is
directly related to soft tissue damage such as a sprained ankle or a paper cut. Acute pain is of
short duration but it gradually resolves as the injured tissues heal.
Chronic pain: it is the Pain is the body's normal reaction to an injury or illness, a warning that
something is wrong. When your body heals, you usually stop hurting
Aperient is a drug used to relieve constipation.
Aqueous solution is an n aqueous solution is a solution in which the solvent is water. It is usually
shown in chemical equations by appending (aq) to the relevant chemical formula. For example, a
solution of table salt, or sodium chloride (NaCl), in water would be represented as Na+(aq) +
Cl−(aq).
Therapeutic pessary is a medical device similar to the outer ring of a diaphragm. Therapeutic
pessaries are used to support the uterus, vagina, bladder, or rectum. Pessaries are a treatment
41

option for pelvic organ prolapse. A pessary is most commonly used to treat prolapse of the
uterus
Capsules are easier to swallow and are used by manufacturers when the drug cannot be
compacted into a solid tablet. They are also useful when the drug needs to be mixed with oil or
other liquid to aid absorption in the body. It is normally a shell or container made of gelatin that
contains the drug.
Syrup is a thick sticky liquid consisting of a concentrated solution of sugar and water with or
without the addition of a flavoring agent or medicinal substance.
Transdermal patch Transdermal drugs release small amounts of drug into the blood stream over
a long period of time. These "skin patch" drugs include pain relievers, nicotine, hormones, and
drugs to treat angina and motion sickness.
Nebuliser is The medicine in your Butamol 2.5 and Butamol 5 is delivered through a device
called a nebuliser. Butamol contain a medicine called Salbutamol, which belongs to a group of
medicines called beta-2-agonists. These work rapidly to open up the air passages in your lungs.
QID written on medicine which means medicine taken 4 times a day
PRN: It is commonly used in medicine to mean as needed or as the situation arises
PO The expression is used in medicine to describe a treatment that is taken orally
MG is Abbreviation for milligram, a unit of measurement of mass in the metric system equal to a
thousandth of a gram. A gram is equal to the mass of one milliliter, one thousandth of a liter, of
water at 4 degrees
Question 6
Medicine Handled Administered Stored
Capsule heat, air, light, and
moisture may damage
your medicine
medicine in its original
container
cool, dry place
Drops Away from heat, air
and light,
Date of receipt of
incoming medication;
cool, dry place
42

Inhalant Away from heat, air
and light,
medicine in its original
container
cool, dry place
liquid Away from heat, air
and light,
Manufacturing and
expiry dates
cool, dry place
Lotion and cream Away from heat, air
and light,
Date of receipt of
incoming medication;
cool, dry place
Ointments Away from heat, air
and light,
medicine in its original
container
cool, dry place
Patches Away from heat, air
and light,
Manufacturing and
expiry dates
cool, dry place
Powders heat, air and light, Date of receipt of
incoming medication;
cool, dry place
Tablets heat, air, light, and
moisture may damage
your medicine
medicine in its original
container
cool, dry place
Wafers Away from heat, air
and light,
Manufacturing and
expiry dates
cool, dry place
Pessary Away from heat, air
and light,
medicine in its original
container
cool, dry place
Question 7
A Purpose of making client medication chart
A common patient safety problem around the world is the lack of accurate and complete
information about patients' medicines when their care is transferred between healthcare settings.
In up to two-thirds of patients there are variances between the medicines they take at home and
the medicines ordered on admission to hospital. It has been estimated that around half of the
43

medication errors that happen in hospital occur on admission or discharge from a clinical unit or
hospital. Around 30% of these errors have the potential to cause patient harm.
A Purpose of making client care plan
 Care plans provide direction for individualized care of the client. A care plan flows from
each patient’s unique list of diagnoses and should be organized by the individual’s
specific needs.
 The care plan is a means of communicating and organizing the actions of a constantly
changing nursing staff. As the patient’s needs are attended to, the updated plan is passed
on to the nursing staff at shift change and during nursing rounds.
 Care plans help teach documentation. The care plan should specifically outline which
observations to make, what nursing actions to carry out, and what instructions the client
or family members require.
C
 Create unbalance in medication chart
 No proper records
 non-fulfilment of all rules and regulation of medication chart
Question 8
A
In six hours
B
Four medicine each day
C
80 ml of water-soluble
D
10 days
44

TASK 2
Role play is one of the significant method in the organisation under which management
provides an opportunity to improve employees ability, skill, and talent. With help of Role
playing, John Wiiliam, angilina and sunny age care setting can improve their skill, ability and
performance. Role playing is one of the most signigicant method through which employees can
enhnace their existing skill and abilitty. In this process, management imposed several role related
to the business goal to the employees and they have to perform that goal for attaining the
organisational objective.
TASK 3
During the period of supervision, management provides an effective instruction and guidance to
the employees through which they can positively motivate toward the organisation goal and
objective. With help of proper guidance, employees can motivate in a postpositive manner and
motivate to attain the objective. In the health and socila care organisation, while health experts
delivers an effective treatment to patient then role of supervisor plays a very cruicial role
because by this they can use the right kind of technique and sourcer to treat the patients.
45

4172_0011507266308,…. 3, 2, 4
Assignment 1
Question 1
a) Primary loss of Kim is her husband. Kim's primary loss is she has lost her husband and elder
son
b) Secondly Kim loss friends that are her husband as well. Kim's secondary loss is she had loss
his house and friends.
Question 2
a) Doing job anywhere, keep engaged with social work, keep calm with friends and family
b) Death of husband, society pressure and lonliness
Question 3
because he is so exited towards his son's new job
Question 4
Living home
Thinking
Taking decisions
Working
Question 5
Formal: Family, friends, relatives, government, other institute
Informal: Daughter's Boyfriend, society, new Comoros, surrounded people, family of friend
46

Question 6
a) Loss of life
Traditional culture
Modern culture
b) To develop effective results
Question 7
Friend
Assessment 2
1. Declined health Frances loss everything
2. 2nd stage
3. Health issues
4. Simple and empathy
5. Financial support
6. Effective health services
7. Basic needs
8. social and behavioural
I: Hello semmon!
Semmon: hello Cellina
I: Why to breaching your confidence for supporting Frances?
Semmon: No! Nothing like that. I have no enough time. I have to go somewhere.
I: Ohk! We will meet soon. Good Bye
Assessment 4
Role play 1
With GP, proper caring can be provided to Glenda that make support to them.
47

Glenda require social and behavioural support for her day to day work.
Yes you did very well
Communication skills is not so well
proper and effective communication
For her full care and support
Role play 2
Financial support
Everything done well
proper caring and support
Assessment task 1
Question 1
60% death due to chronic illness
80% Death incurred because of low and middle income
Almost death occurs in age of 70
Question 2
arthritis, asthma, cancer, COPD, diabetes
Question 3
Improving care with chronic illness for solving complex care.
Question 4
It provides systematic challenges and change management that addressed during implementation
process.
Question 5
We live in home to take our care and protect from seasons.
We perform functions and operations as per the society requirement to maintain sustainability in
society
48

Communication need to be implemented for proper sharing information and things
Question 6
Avoid Tobacco
maintain healthy weight
maintain daily physical activity
eat healthy diet
Question 7
Australia provide several kinds of services to remove chronic diseases.
Health safety survey conducted
Question 8
Impact on Medical Community
What Is Positive Thinking?
Health Impact
Question 9
No she is good personality and now she is being very well to everyone. As she is getting
recovered very fast, even she has done apologise for all the mistakes she had done.
Contemplation (Getting Ready)
Preparation (Ready)
Action
Maintenance
Question 10
Question 11
The Chronic Care (Wagner) Model – Improving Chronic Illness Care
Question 12
49

Question 13
Question 14
Mental health support
Pregnancy support
Gestational Diabetes Mellitus (GDM)
Transitional care
Question 15
Mental Health Australia
Mental Health Foundation of Australia (Victoria)
Assessment task 3
Those with chronic illness, depending upon the illness, are often living with physical, cognitive,
and emotional challenges such as fatigue, pain, balance issues, muscle spasms, neurological
sensations, vision or hearing challenges, tremors, memory loss, difficulty regulating emotions,
difficulty multitasking, depressive episodes, anxiety, and panic episodes and the list goes on.
50
Stage A tobacco user in this stage…
Precontemplation Gives no thought to quitting use, and has no intention to quit in the near
future (i.e., within next 6 months)
Contemplation Has begun to examine their tobacco use and desire to quit; Is weighing
the pros and cons of quitting tobacco
Preparation Has made a commitment to quit (usually within next 30 days), and has
begun developing a plan for quitting
Action Has put their plan for quitting tobacco into action (< 6 months)

Chronic illness had the greatest effect on psychological functioning, followed by physical and
social functioning. The least affected aspects of a patient's functioning were related to
performing activities of daily living (ADLs)
Remember that you are still a sexual person but might need to explore new ways to enjoy your
sexuality.
 Do not be discouraged! It will take time to unlearn old ways of thinking and acting.
 Think about these questions: are you focused on performance rather than pleasure? Are
you goal‐oriented rather than pleasure‐oriented? If so, it’s time for a change!
High support require
Because it assists to reduce chronic diseases impact
Proper management of services providing to client
Self management is the best strategy to create support to each person
For removing negative impact from client health
TASK 3
According to the given case of Glenda, while interact with Glenda then I required to adopt an
effective and healthy nature so as I can easily understand the issue of her.As per the case, her
husband has expired and she required effective support so I have great responsibility to perform
the role as friend and supporter so as I can understand their issue and provide right solution to
them.
Assessment 2
Task 2
51