Influence of Misleading Advertisement on Brand Image and Reputation: A Case Study on L’Oréal

Verified

Added on  2023/01/06

|24
|6973
|87
AI Summary
This research report investigates the influence of misleading advertisement on the brand image and reputation of L’Oréal. It explores the concept of misleading advertisement, its impact on L’Oréal's performance, and areas for improvement in advertising strategies. The report aims to provide insights into the importance of ethical advertising practices for maintaining brand reputation.

Contribute Materials

Your contribution can guide someone’s learning journey. Share your documents today.
Document Page
Corporate Strategy and
Governance

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Table of Contents
TITLE - The influence of misleading advertisement on the brand image and reputation of the
business entity. A case on L’Oréal...................................................................................................4
Introduction......................................................................................................................................5
Statement of the issue.............................................................................................................5
Overview of the present Research..........................................................................................5
Background of the Research...................................................................................................6
Purpose as well as Significance of the investigation..............................................................6
Research Aim.........................................................................................................................7
Research Objectives...............................................................................................................7
Research Questions................................................................................................................7
Structure of the project...........................................................................................................7
Literature Review.............................................................................................................................8
Concept and meaning of misleading advertisement...............................................................8
Influence of misleading advertisement on the performance of L'Oreal.................................9
Areas which needs to be improved by L'Oreal while promoting products to gain reputation at
the marketplace.....................................................................................................................10
Methodology..................................................................................................................................11
Primary Research..................................................................................................................12
Secondary Research..............................................................................................................13
Critical review of outcome.............................................................................................................14
Critical review according to the primary research.........................................................14
Recommendation and action plan..................................................................................................19
Recommendation..................................................................................................................19
Action Plan...........................................................................................................................19
........................................................................................................................................................21
........................................................................................................................................................21
........................................................................................................................................................21
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23
Document Page
Document Page
TITLE - The influence of misleading advertisement on the brand image and
reputation of the business entity. A case on L’Oréal.
4

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Introduction
Statement of the issue
“Misleading advertisement led business organisation to play with their goodwill and
reputations.”, is the current statement for the issue which is going to be discussed in this report.
Overview of the present Research
Corporate strategy refers to the corporate actions of a business entity which have the
main aim to accomplish organizational goals and targets in an effective manner along with
getting competitive advantage. Along with this, corporate governance define as the whole system
which consist of various rules, process as well as practices with the assistance of which a
company can gain proper directions with the help of which it can easily perform its business
functions. In addition to this, it has been said that the two main term “corporate governance” as
well as “corporate strategy”, both plays very effective role in the whole process and functions of
a business entity. Corporate strategy refers to the method with the help of which a business entity
can effectively create a range of directions which aid in attaining the predefined targets in a
positive manner. In context of L’Oréal it has been analysed that the personal care organizations
created a corporate strategy in which company promote their products in order to attract large
number of customers towards them. It is said that the advertisement leads to misleading
consumers by using phrases such as “Boosts the activity of genes”. In the present environment,
it has been examined that large number of products and services are there which needs effective
marketing or advertisement so that large number of customers will be attracted towards them.
The overall image of the company is based on advertisement method adopted by them so that
they can influence people to purchase their products and gain competitive advantage. In addition
to this, it has also been identified that misleading advertisement highly affect the business
operations in adverse manner. Issue which might raised due to misleading advertisement was
basically related to corporate governance as well as corporate strategy of a business entity. In this
report, L’Oréal is chosen as the base organisation for completing the particular project. It is a
French personal care brand where its headquarter is located in Clichy, Hauts-de-Seine along with
a registered office in Paris. The business entity is widely concern with the implementation of
effective corporate strategy, where it becomes easy for them in order to execute well defined
advertisement operations within the firm to attracting customers towards them. This report is
5
Document Page
based on the investigation of influence of misleading advertisement on the goodwill and
reputation of the company. It is said that advertising is the essential area for a business entity in
order to raise its global presence, which affect the overall performance of the company by
attracting customers towards their offerings.
Background of the Research
In the current competitive business environment, it has been identified that the potential
aim of each and every small and large business organisation it is create their strong brand image
at the marketplace so that they can maintain their sustainability for longer duration. It has been
examined that advertisement is one of the most essential part for a business entity which plays
huge role in the enhancement of brand reputation by providing their customers relevant
information about their offerings. L’Oréal which is a French personal care brand deals in unique
and high quality beauty as well as personal care products. The business entity was funded in year
1909. Which is now world’s largest cosmetic & personal care organization. Their main aim is to
create positive brand image of the company which help them in attaining higher growth at
competitive marketplace. Advertisement or marketing is considered as the most effective tool
which is adopted by a business entity in order to raise their market share by reaching large
number of customers. Companies spend huge amount of funds in their advertisement functions
so that they can grab attention of their customers towards them and raise their market share and
image in an effective manner.
Purpose as well as Significance of the investigation
The present report which is developed is particularly based on the point that the influence
of misleading advertisement on the goodwill and reputation of an organisation, which is one of
the most emerging topic in current scenario. All these issues faced by a business entity are
because of non effective practices as well as corporate strategies. The main purpose behind
conducting the investigation is to improve the thought as well as knowledge related to the topic
or area of study. This refers to the wide area of investigation which shows the influence of
misleading advertisement on the functionality of a business organisation. This study will aid in
providing brief information related to corporate governance as well as corporate strategy. This as
a result implemented in the organisation which help them in attracting large number of people
towards them and earn more profitability at the competitive environment.
6
Document Page
Research Aim
The essential aim of the research is To investigate the influence of misleading
advertisement on the brand image and reputation of the business entity. A case on L’Oréal.”
Research Objectives
The potential objectives for the specific research are defined below:
To understand the concept and meaning of misleading advertisement.
To investigate the influence of misleading advertisement on the performance of L'Oreal.
To determine the areas in which L'Oreal requires to emphasize on enhancing
advertisement while promoting their products.
Research Questions
The well defined and systematic research question for this research project are going to
be described as under:
What is the concept and meaning of misleading advertisement?
What are the influence of misleading advertisement on the performance of L'Oreal ?
What are the areas in which L'Oreal requires to emphasize on enhancing advertisement
while promoting their products?
Structure of the project
Introduction This is the first section which will put light on the issue which is misleading
advertisement which might affect the goodwill and reputation of the
business entity. Apart from this, the present section enclosed with the aim
and objectives consisting of rationale, structure as well as background of the
project.
Literature Review Under the second most essential section, detailed information associated to
the objectives carried out by effectively considering secondary method.
Critical Review
of the Results
This is the section which will show the positive as well as negative
influence of the outcome.
Recommendation
and action plan
At the end, a proper and well defined recommendations including the action
plan are going to be created which help in getting beneficial results within
specified time period.
7

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Literature Review
Literature review is the second section which define as the procedure of gathering data
and information from different sites in which scholars as well as authors has given there
thought and view point which aid investigators in order to carry out detailed study related to a
specific issue or topic. This section assist the researcher in order to conduct effective theoretical
framework which aids in order to address the investigation issue with the assistance of relevant
figures and facts. Literature review is considered as one of the most effective and comprehensive
summary of all the previous research conducted by researcher on various sort of business topics.
The literature review surveys includes scholarly articles, journals, books, and various different
sources which are relevant to a specific field of the research. Current literature review section
consist of research's objectives which will assist in getting favourable results within specific time
period.
This is the section of investigation which assist in examining the overall research with the
help of theoretical frame work which is effective in order to identify the viewpoints of different
authors who have wide range of knowledge related to the chosen area of the study. In this section
of investigation, thought and view point of various authors and scholars are going to be discussed
in order to get favourable outcomes related to the research issue.
Concept and meaning of misleading advertisement
As per the opinion of Schaltegger and Wagner, 2017 it is said that the concept of
misleading advertisements can be understood that necessary information are given to the
customers so that they will be able to create their customers interest related to the product and
services. It is said that, advertising are quite helpful in as it aid in developing decisions related to
the buying and purchasing of products. Misleading advertising arise at the time of promotion of a
commodity, product or service where business organisation develops a representation to attract
the attention of customers and public which are basically false or materially misleading. It has
also been identified that if a representation might influence the consumer in order to buy a
product or service which is being advertised by the company it is said to be misleading
advertisement. Misleading advertising might have serious sort of economic consequences,
specially when created toward huge amount of audiences as well as when it might takes place
long period of time. It has been concluded that it can influence the goodwill and brand image of
the company in an adverse manner and sometimes might pay some sort of penalties to the
8
Document Page
government. This affect the overall market share and sales of the company in a negative manner.
It has been identified that misleading advertising covers all these claims which as a result made
direct influence on consumers by distributors, manufacturers, retailers along with
advertisements, websites and many more. Advertising define as the form of effective
communication which is implemented to persuade a particular group of individuals in order to
take some innovative and new action towards the brand, organisation and company along with its
offering, its products as well as services.
Advertising considered as one of the most crucial and important aspect which help in the
economic development and growth of marketers along with various companies in competition. In
addition to this, the term misleading advertisement define as the kind of any representation as
well as symbol which might develop potential number of general and the relevant public in order
to misapprehend along with creation of an incorrect decision apart from whether this symbol is
consistent with the facts. Advertising may also be recognised as misleading if an essential data
that the average buyers required to create an informed decision is pending. Misleading
advertising also covers assertion and claim which are developed instantly to the consumers with
the help of manufacturers, distributors as well as retailers, along with the advertisements,
websites and many more. Apart from this there are some examples of misleading advertisement
which help in understanding the concept of misleading advertisements in an effective way. For
instance, false claim related to the features of goods and service, such as the colour, size as well
as weight of the product are different from the product advertised by them. Along with this, the
price as well as way the price is being calculated is usually misrepresented like products which
are advertised at the sale prices, but at the time of sell are not same. The method are the goods as
well as service are supplied is quite misrepresented.
Influence of misleading advertisement on the performance of L'Oreal
On the basis of view point of Roberts, 2020, it has been identified that due to misleading
advertisement company face negative impact on the growth and success of a business entity
which affect their overall reputation and goodwill. If talking about misleading advertisement, it
is said that company gain attraction of large number of customers at the initial stage but after
sometimes there overall image get reduced at the competitive marketplace. In addition to this, it
has also been analysed that due to negative influence of advertisement done by business
organisations, they affect their growth and development in long run. According to the viewpoint
9
Document Page
of Advertising standard authority, L’Oreal promote anti-wrinkle cream product through Oscar
winning actor Rachel weisz which is appeared good to be true. “Skin looks smoother” so this
kind of product affect lot in order of performance of the company. By the ASA is banned
because this advertisement shows fake promising with the customers. The beauty product
industry stops ripping off consumers with dishonest images. It’s directly effect on the image and
goodwill is going down. These are misleading advertisement which influence the mentally of
customers and attract them towards their offerings which in long run affect the customer base in
highly adverse manner. Organisation putting lot efforts to make the picture more flattering, using
a lot of light but ASA ruled that cosmetics advert could present their brands in the best possible
lights. ASA said this kind of techniques are banned because they show misleading to the
consumer which impacts directly on company production process and post production technique.
L’Oreal spokesperson again come back to built the image in the mind of customer and
also provide explanation regarding this but they lot of effect on production system or create an
image as false representative, so it is directly impacted on sale revenue, market share and profits
of the company. This as a result says that doing misleading advertisement by a business entity
highly affect the reputation and goodwill of a company and reduce overall market share as well
as customer base in a negative manner. For avoiding such situation, it is necessary for the top
management team of a business organization that they must modify their marketing strategy and
promote actual characteristic and features of the product.
Areas which needs to be improved by L'Oreal while promoting products to gain reputation at the
marketplace
As per the thought of Maurya, 2020, it is identified that there are ample number of areas
which need to be improved by higher authorities so that they can regain their reputation and
goodwill in an effective manner. L’Oreal is one of the leading companies across the globe. There
are various aspects need to be improvement towards the promoting of their products. It includes
company entering into 3.0 marketing which is called a new period of transformation. Fast-
growing market and create more trustworthy digital economy for both brands and consumers.
Enhancing the area of digital transformation and lot of innovation must be created in cosmetic
products. Also change the market strategy and marketing plan as well as come with new
operations and execution plan which is more helpful to developing brand image in the mind of
costumers. L’Oreal is promoting 3.0 marketing with the improvements in a number of areas
10

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
including up skilling employees, team productivity and consumer satisfaction while promoting
the products in large scale. Another integral part to L’Oreal transformation has including
rethinking the way it work with agencies. For example, it has to start marketing on media process
and to help better understand the buying process on face book, Amazon, or Google. However
company come with the excesses of new advertising technologies have been pushed their limits,
while come in a very timely manner to re-stage of conversation around transparency, consent and
permission based marketing. Organisation also focuses on a service which is provided to the
customers and changes their shorter formats, touches points etc. Organisation putting efforts in
R&D so developing a new product on the basis of interacting with the peers, who may come
from different cultural, team managers must discuss their work with top management. Find out
the recognizing new-product opportunities in order to flexible perspective can lead to unexpected
opportunities for product innovation. Targeting to the new Market for developing of new
products which leads to increase the customer segment. It is new opportunities for the company
in the new market so also gain the competitive advantage. By improving the areas in a well
define manner it is said that company will be able to promote their products and offering in a
positive manner. With the help of enhancing all the areas in an effective manner, it can easily be
understood that company will be able to get opportunity and growth rate at the competitive
marketplace.
Methodology
Research Methodology plays very vital as well as crucial role when researchers need to
bring data and information associated to a topic within given time frame. It has been identified
that wide range of research methodologies are there used by investigator which consist of
primary as well as secondary method which assist them in order to pull out authentic information
for a particular topic. It has been identified that under primary data collection method, researcher
adopt different sort of methods and techniques so that they will be able to gather authentic and
accurate information related to the topic. Apart from this, it has also been analysed that they
collect fresh and raw data which is organized by researcher so that they can analyse as well as
interpret the data in order to draw valid conclusion in an effective and desired manner. Whereas,
in secondary data collection, researchers gather information with the help of external sources
such as books, newspaper, journals, articles, government data and many more. These sort of
11
Document Page
method includes thought and opinions of various authors related to a specific topic. This as a
result will aid investigators in order to examine their thoughts as well as develop views as per
their own opinion. In reference to current investigation where L’Oréal is facing issues associated
to misleading advertisements, researcher adopt both primary as well as secondary data collection
methods which are going to be discussed as follows:
Primary Research
Primary research define as the most effective and suitable approach used by researcher so
that they will be able to gather fresh information related to the topic from a specific group of
people. For this researcher needs to fix a particular sort of sample size so that they will be able to
gather sufficient amount of data and information so they can draw valid conclusion. In addition
to this, it is said that primary research usually needs to address some specific problem which
needs an in-depth analysis. In relation to the current context, it has been identified that primary
investigation is conducted on basis of information and data which is gathered by the investigator
by their own. Apart from this, researcher usually emphasize on addressing some specific issues
with the help of an in-depth knowledge. Furthermore, primal benefit of adopting this sort of
method is that whole research will be done by considering that the data are authentic which will
assist in developing favourable results in an effective manner on the specific topic which is
influence of misleading advertisement on the goodwill and reputation of a business entity. For
this, researchers have examined different sort of primary research techniques so that they will be
able to conclude the whole investigation in a positive manner. These methods are questionnaire,
online as well as offline survey, interviews, observation and many more. These methods are
going to be discussed as follows: Interviews (Telephonic or face-to-face) : An interview refers to a conversation which take
place between interviewer as well as interviewee where different sort of questions are
being asked. In reference to the context of research, it has been identified that qualitative
research includes face to face interviews method which will assist in order to get
favourable results within specified time period. This method is one of the most effective
approach used by researcher to get fresh data where communication plays very crucial
role in order to interact with the individuals for getting their opinions and views. In
reference to current context, where investigator selects a topic to conduct an investigation
12
Document Page
where interview method is chosen by researcher. This is one of the costly and time
consuming method which affect the research cost and functioning in an adverse manner.
Questionnaire: This is the another research approach used by large number of
investigator where they ask ample number of questions to their respondents with the help
of printed document. It consist of questions which are related to the topic devised for the
purposes of a survey or statistical study. In reference to the current investigation,
researcher adopt questionnaire technique which is an effective method and get instant
responses related to the topic. For this, proper format is set by researchers where number
of questions are being asked by the researcher. It is said that effective questionnaire
might easily be framed by researcher for the topic. In addition to, it is said that feedbacks
given by respondents related to the topic assist in developing the outcomes in a
favourable way. This is the method which consumes low cost and help in getting
authentic and accurate information. Along with this, it can easily be said that
questionnaire is being developed for both small as well as large scale research which is
both cheap and time effective.
In reference to the current investigation, it is said that researcher adopt questionnaire
method in order to gather authentic information for the research conducted on L’Oréal which
as a result help in drawing valid conclusion within given time frame and in systematic
manner. In addition to this, investigators adopt random sampling methodology so that they
will be able to perform the function in an effective manner. In this research, by using random
sampling method , 40 respondents are selected by the researchers.
Secondary Research
Apart from primary research methodology, another method is secondary research which is
used by large number of researchers in order to get effective results within limited time frame.
This is the method which is highly different from primary method and is beneficial in various
manner. Under the current research project, it is said that investigator adopt secondary method
where view points of different authors and researcher are being analysed and examined. It has
also been identified that with the help of examining all the data , right information can be pulled
out by the investigator with the help of considering different external sources. Some of the most
common sources in order to gather secondary research consist of examination of newspaper,
articles, online sources, books and many more. All these articles and sources are used by
13

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
researcher so that they gain secondary data and information in an effective manner and develop
favourite outcomes in a well defined manner. In this research which is based on L’Oréal,
researchers adopt secondary method where literature review section is developed by the
researchers so that they will be able to get positive outcomes in an effective manner. These
methods are cost effective and time effective which aid in concluding the whole research in a
systematic manner. In reference to current research both primary as well as secondary research
methodology are used by investigator so that they will be able to conclude the whole
investigation in a systematic and well defined manner.
Critical review of outcome
Critical review according to the primary research
Theme 1 : Unethical practice conducted by a business entity
Q1) Why organisations adopt unethical practices? Frequency
a) For maximisation of their profit 30
b) To attract customers towards them 10
INTERPRETATION: Unethical practices refers to the activities conducted by business
organisations which consist of some unethical behaviour which have both physical as well as
mental impact. With the assistance of above stated information, it has been identified that out of
40 respondents 30 individuals says that large number of organizations adopt unethical practices
in order to maximise their profitability and sales. By conducting different sort of unethical
practices company plans to raise their profit margin as well as sales at the competitive
marketplace. On the other hand if talking about remaining 10 respondents they say that company
adopt unethical practices in order to attract large number of customers towards their business
entity so that company can expand their business and market share within short span. This as a
result affect the performance of business organization.
THEME 2 : Influence of misleading advertisement on the brand image of business entity
14
Document Page
Q2) According to your opinion does misleading advertisement influence
brand image of the company?
Frequency
a) Positive impact 5
b) Negative impact 35
INTERPRETATION: It is ascertained with the assistance of above table that misleading
advertisements highly influence the overall reputation and brand image of the company. It has
been analysed that brand image within an organisation plays very essential role as it aid in
attracting new customers towards them as well as in retaining their old customers for a longer
period of time. Adventism helps an organisation to increase the brand image at market place.
There are both positive as well as negative influence of misleading advertisement where negative
influence have high ratio as compared to positive. As per the table chart, it is concluded that only
5 respondent out of 40 says that there is positive influence on the brand of company of a
company promote misleading advertisement. Whereas remaining 35 respondents says that
misleading advertisements create negative influence on the brand image and goodwill of the
business entity which reduce their profit margin as well as sales.
Theme 3: Impact of Misleading advertisement on the mind and buying behaviour of
customers.
Q3) What is the impact of misleading advertisement according to you on
the buying behaviour of consumers?
Frequency
a) Positive 25
b) Negative
c) Neutral
10
5
15
Document Page
Interpretation: Marketing tactics and strategies both plays very essential role in the growth and
development of the business entity at the competitive environment. Positive marketing help in
attracting customers towards them whereas negative marketing reduce the brand image and
reputation of the organization in an adverse manner. With the assistance of above stated figure, it
has been identified that out of 40 respondents 25 individuals says that the impact of misleading
advertisement on the buying behaviour of customers are positive as they are highly attracted and
influenced by the product they promote. On the other hand 10 individuals says that there might
be negative impact on the purchasing behaviour of customers as they are not connected with the
offering. But at the end, remaining 5 respondents says that there are neutral impact of misleading
advertisement on the buying behaviour and attitude of individuals as it consist of some sort of
dishonest methods in order to sell their offerings at the competitive marketplace.
THEME 4 : Misleading advertisement provide huge profitability to the business entity.
Q4) As per your opinion profitability earn by misleading advertisement
are long term or short term?
Frequency
a) Long term 15
b) Short term 25
INTERPRETATION : In each and every business organisation it is said that the main motive
of the company is to earn high profit margin so that they can attain their organisational goals as
well as targets in an effective manner. It is said that with the help of effective advertisement,
people encourage to buy their services and products which enhance the brand image reputation
of the company. With the assistance of above stated information, it is said that, 15 respondents
out of 40 says that due to misleading advertisement company will be able to earn more
profitability at the competitive marketplace for long run. Reason behind this is that large number
of customers attract towards the company which increases their profit margin. On the other hand,
remaining 25 respondents says that company earn profitability only for short term as by
conducting misleading advertisement they can earn customers once but after consuming the
product they feel dissatisfied. Reason behind this is that given information about the products
and services are not so accurate and authentic.
16

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
THEME 5 : Major aspects which is required to be considered by L'Oreal in order to
develop corporate strategy
Q5) What are some major factors need to be considered by management
team of L'Oreal for developing corporate strategy ?
Frequency
a) Effective planning 20
b) Allocation of funds in a proper manner 10
c) Requirements and demands of the market 10
INTERPRETATION : With the assistance of above stated information, it is said that, 20
respondents thought that one of the major factors need to be considered at the time of developing
corporate strategy is effective planning of the activities. Whereas another 10 individual says that
allocation of funds within stipulated time frame and in suitable manner help in developing
strategies and policies for the improvement of organisational image and reputation. At last
remaining 10 respondents agree on the statement that requirements and needs of market is the
main factor which is quite essential for the higher authorities needs to be considered by them
while developing corporate strategy. This will aid them in order to improve their brand image
and reputation of the company in a positive manner.
THEME 6: Significance of L'Oreal by adopting proper promotion strategies while
promoting at international level
Q6) On the basis of your view point, significance gain by L'Oreal in
order to adopt effective promotion strategies while marketing products
at international level ?
Frequency
a) Enhancement of sales as well as profit margins 15
b) To raise customer base 15
c) Growth and development of business 10
17
Document Page
INTERPRETATION: With the help of information stated above that 15 respondents says that
for L'Oreal enhance their sales and growth by adopting effective marketing strategies whereas
another 15 respondents, agree that promotional strategy help in enhancing the customer base of
the company in an effective manner. At the end remaining 10 individuals, thought that effective
marketing strategies help in growth and development of the business entity.
THEME 7: Ways adopted by L'Oreal in order to improve its goodwill at international
market
Q7) What the most effective methods used by L'Oreal for improving its
reputation at global market ?
Frequency
a) Provide attractive discounts to users 15
b) Modifying marketing strategies 10
c) Developing strategies associated with CSR 15
INTERPRETATION: According to 15 respondent out of 40 says that if L'Oreal provide
attractive discounts to their customers it will improve the overall brand image of the company
whereas 10 respondent says that by effectively modifying their advertisement strategies company
can improve the reputation and image of the company at international market. At last 15
respondents agree that if L'Oreal create some strategies associated with CSR then it will
automatically improve their brand image which improve their reputation at international area.
18
Document Page
Recommendation and action plan
Recommendation
There are some recommendations given to the higher authorities of L'Oreal requires to be
adopted by them in order to gain positive outcomes. One of the most effective suggestion is that
company need to provide proper guidance and information to their customers related to their
offerings with the help of proper medium of advertisement. Furthermore, it has also been
recommended to the higher authorities of company that they must use corporate strategies &
governance in order to implement their plan as well as policies for enhancing its brand image at
the competitive market place. There must be clear information given to the customers related to
their offerings so that it will create positive impact on the brand image of the company at the
competitive environment. This as a result help business entity to gain competitive advantage in
an effective manner.
Apart from this, it has also been recommended to the higher authorities of L'Oreal for
improving its goodwill at global market, managers must provide discount to their loyal
customers. Apart from this they must develop unique offering plan to attract customers towards
them and retain them for a longer period of duration. This as a result helps a business
organisation to improve the overall growth and performance of the business entity. Furthermore,
it is said that if brand image of the company is not so good then it reduces their sales as well as
value of product it is recommended that, organisation should enhance its brand image that will
aid to company in order to raise their sales and value at the marketplace.
Action Plan
Steps Description
Step 1: Identify the
reason
First step included in an action plan is to examine the reason behind
doing a research. In this context, L'Oreal identify the significance of
advertisement as well as promotional strategies by doing both
primary & secondary research. This as a result aid in analysing the
method by which L'Oreal expand their organization at international
level.
19

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Step 2: Formulate
different strategies
After examining the main source for the accomplishment of
competitive edge, next step is to develop corporate strategies for
attaining organisational goals. This as a result will aid in order to
effectively mange their business functions and positioning the
product at the market place.
Step 3: Evaluations of
the risk
Third step is to examine the risk of all advertisement used by higher
authorities which can be both positive and negative in nature. This is
because organization use global renowned person as their brand
ambassador in order to promote their organisation at international
level. Also, it encourage users to buy their products.
Step 4: Creation of
corporate strategies
Fourth step of this action plan where L'Oreal organization develop
corporate strategies with the help of which business organisation get
effective direction so that they can run as well as manage their
functions in an effective manner. In reference to this, managers of the
company use corporate strategies in proper manner which assist in
order to improve its growth.
Step 5:
Implementation of
corporate strategies
and governance
After creating all the plans it is very essential for the management
team of L'Oreal that they must implement corporate strategies. This
as result assist in getting competitive advantage as well as expand
their business at international level.
20
Document Page
21
Document Page
CONCLUSION
With the assistance of above stated research report, it is concluded that within a business
entity corporate strategies & governance play vital and crucial role for running a business in a
smooth manner. In addition to this, misleading advertisement consist of two main aspect which
are positive as well as negative. It has also been said that by creating attractive advertisement,
company will be able to gain positive outcomes by grabbing attention of large number of
customers towards them. This will aid in developing huge profit margin for the business
organisation. Along with this, it will aid companies in order to expand their business at
international level. Whereas negative advertisement develop by organization highly affect their
functionality and reduce their growth and success at the competitive marketplace. Furthermore,
effective usage of corporate strategies as well as corporate governance it will assist businesses to
attain their organisational goals and targets in a systematic and timely manner.
22

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
REFERENCES
Books and Journals
Hill, T., 2017. Manufacturing strategy: the strategic management of the manufacturing function.
Macmillan International Higher Education.
Schaltegger, S. and Burritt, R., 2017. Contemporary environmental accounting: issues, concepts
and practice. Routledge.
Schaltegger, S. and Wagner, M., 2017. Managing the business case for sustainability: The
integration of social, environmental and economic performance. Routledge.
Helberger, N and et. Al., 2020. Macro and exogenous factors in computational advertising: Key
issues and new research directions. Journal of Advertising, pp.1-17.
Ebert, I. and Sindermann, D., 2020. An ethical view on influencer marketing–dynamic
interaction between individual and economy or a simple data-driven advertising model?.
In The Regulation of Social Media Influencers. Edward Elgar Publishing.
Hussain, A. and Aslam, A., 2019. The Influence of Deceptive Advertising and Consumer
Loyalty in Telecommunication Industry. Perception, 11(3).
Roberts, A.J., 2020. False Influencing. Georgetown Law Journal, 109(1).
Poulose, S., 2020. MISLEADING ADVERTISEMENTS AND ITS IMPACT ON CONSUMER
BUYING BEHAVIOUR WITH REFERENCE TO SKIN CARE PRODUCTS. Journal
of Critical Reviews, 7(4), pp.1639-1643.
Zhang, L., Kuo, P.J. and McCall, M., 2019. Microcelebrity: The Impact of Information Source,
Hotel Type, and Misleading Photos on Consumers’ Responses. Cornell Hospitality
Quarterly, 60(4), pp.285-297.
PRABURAJ, L. and SANJEEVAN, B., 2020. An effectiveness of misleading advertisement for
new product Launch in Food Corporation. Studies in Indian Place Names, 40(34),
pp.340-345.
Mahsan, I.P., Harun, M.F., Zulkefli, M.Y. and Alim, M.M., 2020. Visual communication on
social media advertisement that influence consumer buying behavior on skin-whitening
product. KUPAS SENI: Jurnal Seni Dan Pendidikan Seni, 8(1), pp.11-19.
Emond, J.A., Longacre, M.R., Drake, K.M., Titus, L.J., Hendricks, K., MacKenzie, T., Harris,
J.L., Carroll, J.E., Cleveland, L.P., Gaynor, K. and Dalton, M.A., 2019. Influence of
child-targeted fast food TV advertising exposure on fast food intake: A longitudinal
study of preschool-age children. Appetite, 140, pp.134-141.
Maurya, S.K., 2020. Misleading Advertisements and Consumer Interests under Consumer
Protection Act, 2019. Studies in Indian Place Names, 40(74), pp.1931-1940.
Chen, L., Cruz, A., Ramsey, S., Dickson, C.J., Duca, J.S., Hornak, V., Koes, D.R. and
Kurtzman, T., 2019. Hidden bias in the DUD-E dataset leads to misleading performance
of deep learning in structure-based virtual screening. PloS one, 14(8), p.e0220113.
Abbasi, M.A., Amran, A., Riaz, H., e Sahar, N. and Ahmed, H., 2020. Influence of Pester Power
on Parents’ Buying Decision: A Focus on FMCG Products in Pakistan. International
Journal of Marketing Studies, 12(2).
Bischi, G.I., Lamantia, F. and Scardamaglia, B., 2020. On the influence of memory on complex
dynamics of evolutionary oligopoly models. Nonlinear Dynamics, pp.1-14.
23
Document Page
24
1 out of 24
circle_padding
hide_on_mobile
zoom_out_icon
[object Object]

Your All-in-One AI-Powered Toolkit for Academic Success.

Available 24*7 on WhatsApp / Email

[object Object]