Impact of COVID-19 on Businesses and Employees: A Study on Transformation of New Business Models and Employee Engagement

Research Philosophy and
Practice

Table of Contents
1- INTRODUCTION.......................................................................................................................3
Background of the topic..............................................................................................................3
Research Aim and Objectives.....................................................................................................3
Importance and relevancy of the topic........................................................................................3
2- IDENTIFYING LITERATURE REVIEW.................................................................................4
3- RESEARCH QUESTIONS.........................................................................................................5
4- IDENTIFYING A PHILOSOPHICAL POSITION AND METHODOLOGICAL
ORIENTATION..............................................................................................................................6
REFERENCES................................................................................................................................7

1- INTRODUCTION
Background of the topic
COVID-19 is a virus that has grown stealthily and become one of the deadliest viruses. It
has killed many people world and declared as global pandemic. This is the virus which has taken
birth in Wuhan, China and since then it has travelled more than 160 countries. World Health
Organisation is the institution which has declared COVID-19 as pandemic(Bartsch and et. al.,
2020). It has created mass scare and led thousands of deaths in several countries. COVID-19 has
disrupted the business operations as Indian Government put sudden restrictions on the movement
of people. Global pandemic has impacted businesses because they have moved towards remote
working and switched to virtual for connecting with employees and customers. The existing
report covers the detailed information about the impact of COVID-19 on businesses and the role
played by it to accelerate new business models and increasing engagement of employees directly
from their home.
Research Aim and Objectives
Research Aim:
To identify the impact of COVID-19 in accelerating transformation of new business
models and improving employee engagement within an organisation. A study on
Research Objectives:
 To discern the ways COVID-19 have affected employees and business operations within
an organisation
 To determine the impact of COVID-19 to accelerate transformation of new business
models and improve employee engagement within Shoppers Stop
 To evaluate the benefits experienced by Shoppers Stop through digital transformation at
workplace
Importance and relevancy of the topic
The topic impact of COVID-19 on businesses and employees is quite important because
COVID-19 is the external event that is currently happening in the whole world. By covering
information about this topic, exact situation of COVID-19 is carried out. As per the business
perspective also COVID-19 topic is relevant because it highlights the positive impact as well as
negative impact created by the emergence of global pandemic.