CPCCBC4024A- Resolve Business Disputes | Project Assessment

Project Assessment
Criteria
Unit code, name and release number
CPCCBC4024A - Resolve business disputes (1)
Qualification/Course code, name and release
number
CPC40110 - Certificate IV in Building and Construction (Building) (7)
Student details
Student number
Student name
Assessment Declaration
 This assessment is my original work and no part of it has been
copied from any other source except where due acknowledgement is
made.
 No part of this assessment has been written for me by any other
person except where such collaboration has been authorised by the
assessor concerned.
 I understand that plagiarism is the presentation of the work, idea or
creation of another person as though it is your own. Plagiarism
occurs when the origin of the material used is not appropriately
cited. No part of this assessment is plagiarised.
Student signature and Date
Document title: CPCCBC2024A_AE_Pro_2of2_20181015 Page 1 of 26
Resource ID: IEC_18_005_U08 STUDENT NAME:

Version: 21/1/2019
Date created: 29 August 2019
Date modified: 14/09/2022
For queries, please contact:
Infrastructure, Energy and Construction SkillsPoint
Mount Druitt
© 2018 TAFE NSW, Sydney
RTO Provider Number 90003 | CRICOS Provider Code: 00591E
This assessment can be found in the: Learning Bank
The contents in this document is copyright © TAFE NSW 2018, and should not be
reproduced without the permission of the TAFE NSW. Information contained in this
document is correct at time of printing: 14 September 2022. For current information
please refer to our website or your teacher as appropriate.
Document title: CPCCBC2024A_AE_Pro_2of2_20181015 Page 2 of 26
Resource ID: IEC_18_005_U08 STUDENT NAME:

Assessment instructions
Table 1 Assessment instructions
Assessment
details
Instructions
Assessment
overview
The objective of this assessment is to assess your skills as
would be required to read and interpret a residential
building project’s specifications and contract requirements
when relating to client variations and their compliance to
Australian Standards and the NCC.
Assessment Event
number
2 of 2
Instructions for
this assessment
This is a skill based assessment and will be assessing you on
your ability to demonstrate skills required in the unit.
This assessment has 3 parts:
Part 1 - Three (3) Practical Tasks:
Task 1: Research dispute resolution process within
legislative requirements
Task 2: Develop the dispute resolution process
Task 3: Resolve a building dispute
Part 2 – Observation Checklist
Part 3 – Assessment Feedback
Submission
instructions
On completion of this assessment, you are required to
upload the documents or hand it to your assessor for
marking as instructed.
Ensure you have written your name at the bottom of each
page of this assessment.
It is important that you keep a copy of all electronic and
hardcopy assessments submitted to TAFE and complete the
assessment declaration when submitting the assessment.
What do I need to
do to achieve a
satisfactory
To achieve a satisfactory result for this assessment all
questions must be answered correctly.
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Resource ID: IEC_18_005_U08 STUDENT NAME:

Assessment
details
Instructions
result?
What do I need to
provide?
Calculator, pens, measuring equipment, reference
documents
What the assessor
will provide?
Computers, data sheets, reference text, organisational
policy etc that is referenced in the assessment. These may
be hard copy or made available online.
Due date and time
allowed
Your teacher will confirm the assessment requirements
when you receive this assessment document.
Assessment
feedback, review
or appeals
Appeals are addressed in accordance with Every Students
Guide to Assessment.
Specific task instructions
The instructions and the criteria in the tasks and activities below will be used by the
assessor to determine whether the tasks and activities have been satisfactorily
completed. Use these instructions and criteria to ensure you demonstrate the
required knowledge.
Document title: CPCCBC2024A_AE_Pro_2of2_20181015 Page 4 of 26
Resource ID: IEC_18_005_U08 STUDENT NAME:

Part 1: Practical Tasks
To complete this part of the assessment, you will be required to participate in a
practical activities and tasks. These practical activities and tasks can be submitted
either as a printed or digital portfolio of evidence.
Your responses will be used as part of the overall evidence requirements of the unit.
You should refer to the list of criteria in the Observation Checklist to understand what
you need to demonstrate in this section of the assessment. This Checklist outlines
the assessment criteria used to assess your performance.
Once completed you will need to submit this assessment and the tasks and activities
you are required to complete to your teacher for marking.
Task 1: Research dispute resolution process within
legislative requirements
Scenario:
You have gained employment with a relatively new building company RB Holdings,
who build a range of residential and commercial buildings. The company is
expanding rapidly on the back of the construction industries continued high activity
and growth. Your primary role is to work with Lisa Balenzo - the Administrations
Manager, to develop systems to support their onsite operations. She is currently
developing a Disputes Resolution Policy for the company and needs you to assist her
with this task.
Task 1
Lisa has asked you to research and provide a written report about the legislation and
other existing dispute resolution policies and procedures that guide the home
building industry. She has assigned you the following specific tasks:
a) Identify the legislation and its sections relevant to dealing with a building
dispute.
(Do not include references to kit homes)
It is included as a type of litigation which mainly consists of disputes with
the contractors as well as disputes which is considered very costly as well
as very stressful in nature. However, there are chances, which can be
selected over building contracts, and it might escalate quickly or else it
can cause delays in order to building a project of construction.
Document title: CPCCBC2024A_AE_Pro_2of2_20181015 Page 5 of 26
Resource ID: IEC_18_005_U08 STUDENT NAME:

Legislations which are stated in order to make sure for the contract in
order to reduce the dispute. There are various type of legislations which
are included in it, engineering negligence which includes planning, errors
in building contract, negligent work by the contractors, different works
which is carried out by the contractor that is not specified under a
particular contract. In order to help in resolving disputes, customer can
claim a building as dispute and the main party will provide the
compensation. The client will be allotted to pay the building dispute
claims. These are the things which helps to undergo with the procedure.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
b) Write your summary using the RB Holdings Memo Template provided on
the end of this assessment document, ensuring that it is professionally worded
and presented.
(It should be approximately 300 – 500 words or maximum of 2 pages)
To: [Liza Balenzo]
Fro
m: [Shepherd Gerrard ]
cc: [team]
Date
: [29.08.19]
Re: [Dispute resolution Policy]
About the resolution, regarding the issue of dispute resolution policy, it is
being recommended specified that residential and commercial buildings
Document title: CPCCBC2024A_AE_Pro_2of2_20181015 Page 6 of 26
Resource ID: IEC_18_005_U08 STUDENT NAME: